Careers

Working at The Grommet

Grommet Team Photo
We launch undiscovered products and help them succeed; we call them Grommets. Grommets aren't just things. Grommets are products with a purpose invented by people with stories. Buy Differently.

What It's Like Here

Courtesy of Careerealism at http://www.careerealism.com/best-team-players-characteristics/

We work really hard and we expect a lot from our employees—we won’t deny that. But we have fun, too. The people here are creative and driven. And each individual brings a one-of-a-kind perspective and vision to the table.

As part of our open, collaborative team, you’ll work on projects big and small. You’ll be dedicated to our mission and the Makers we help. And you’ll have to be up for honesty and challenge, since we open up our financials and performance stats to every employee, offering insight and information about how we’re doing and what roadblocks we need to navigate.

About the products we promote—our team tests them and that means you. So your opinion and insights matter. We’ll probably ask you to be in some of our product videos, too.

Join us and start a career with a high potential for growth, learning, innovation, and definitely many lighthearted moments.

Ready to join our team?

Current Openings

Discovery and Merchandising Buyer Somerville, MA Apply
A Discovery and Merchandising Buyer at The Grommet is part curator, part merchant, and part storyteller. The product of your work is an e-commerce-enabled Maker story that lives on our Product Launch Platform, and creates success for our Makers. Our work is changing the way products get launched... Read More

A Discovery and Merchandising Buyer at The Grommet is part curator, part merchant, and part storyteller. The product of your work is an e-commerce-enabled Maker story that lives on our Product Launch Platform, and creates success for our Makers. Our work is changing the way products get launched and the way consumers and retailers discover new products.

As a Discovery and Merchandising Buyer, you will support the growth and scale of our business by forging new partnerships and onboarding new makers to our platform. Your daily work will create merchandise assortments, consumer offers and partnership terms for assigned categories. In this role you will be the internal champion for new Makers working with them throughout the launch process and collaborating with our creative team. You will foster close working relationships with the Discovery Managers, Media team, and Copywriters by strengthening our systems, advancing our processes, and elevating our launches. Each Buyer is thoroughly trained to handle launch responsibilities, interact with our makers and prepared to contribute on cross-functional projects across the organization.

Key Activities:

  • Demonstrates strong communication skills, fluidly articulating The Grommet’s value and requirements to engage Makers, both in writing and in person. You will be responsible for establishing strong partnerships and setting up success for the long-term relationship
  • Develops vision and strategy on the content side to assure successful Grommet launches
  • Supplies direction to content teams on story points, brand messaging, historical perspectives, alternative uses for products
  • Support Discovery Managers with follow up on asset requests -- founder footage, photos, details, etc.
  • Helps the team evaluate products by supporting us with testing, data collection and evaluation
  • Structures partnerships and manages The Grommet launch process for Makers within a selection of category verticals. Use technology, social media and old fashioned business development techniques, to maintain a funnel of new Ideas and strong Maker relationships
  • Learn to Q&A the website user experience; proofreading, checking details, and making small changes in the back end

Desired Skills and Experience:

  • Bachelor's degree in a business-related field, 2-3 years of related experience, such as consumer products, buying, merchandising, and e-commerce
  • Has a passion for consumer products, relationship building, entrepreneurship, and new to market ideas
  • Desire and ability to thrive in a fast-paced environment, and to effectively work on multiple projects in various phases and under tight deadlines
  • Strong affinity for details and amazing organizational skills
  • Exceptional time and project management skills
  • Strong interpersonal and writing skills
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Front-End Web Developer Somerville, MA Apply
We are looking for a Front-End Web Developer who is motivated by code and specializes in the client-side of web application. You will work closely with our design and product teams to translate the UI/UX wireframes into code and bring the designs to life. We are a fast-paced team striving to... Read More

We are looking for a Front-End Web Developer who is motivated by code and specializes in the client-side of web application. You will work closely with our design and product teams to translate the UI/UX wireframes into code and bring the designs to life. We are a fast-paced team striving to produce the highest quality code, while exploring new aspects of technology and keeping up with new trends in our field.

Key Activities:

  • Develop new customer-facing features
  • Ensure the technical feasibility of UI/UX designs
  • Optimize pages for speed and scalability
  • Work with media queries for our responsive site
  • Build reusable code and libraries
  • Collaborate and communicate effectively with colleagues

Desired Skills & Experience:

  • 1 -2 years of professional front-end development required
  • Understanding of HTML5 and CSS3
  • Good understanding of JavaScript, JQuery and Prototype
  • Proficient understanding of SVN and Git
  • Proficient knowledge of cross-browser compatibility
  • Basic understanding of PHP
  • Magento experience a plus, but not necessary

Perks:

  • Competitive Salary and Benefits
  • Culture of mentorship and learning – exposure to the start-up industry in Boston and an opportunity to learn through frequent information and expertise sharing, event-attendance, and presentations by our team members
  • Incredible space about a 5 minute walk from Davis Square
  • Yearly Bonus Incentive plan based on performance

To Apply:

To apply, click ‘Apply’ next to this position. Please note that resumes submitted without cover letters will not be reviewed.

In your cover letter, please address the following:

  1. 1. How did you hear about The Grommet?
  2. 2. Why you are good fit for this position?
  3. 3. What your ideal career path is over the next few years?
  4. 4. Why you are suited to work in a start up?
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Software Engineer Somerville, MA Apply
We are looking for a Software Engineer who has a passion for best design and coding practices. You will work closely with our design and product teams to enhance our websites and build new modules to improve our customer experience. We are a fast-paced team striving to produce the highest quality... Read More

We are looking for a Software Engineer who has a passion for best design and coding practices. You will work closely with our design and product teams to enhance our websites and build new modules to improve our customer experience. We are a fast-paced team striving to produce the highest quality code, while exploring new aspects of technology and keeping up with new trends in our field.

Key Activities:

  • Above all, write clean, well organized code
  • Contribute in all phases of the development lifecycle
  • Optimize back-end for speed and scalability
  • Work with common third-party APIs (Google, Facebook, etc.)
  • Apply problem solving techniques to design database changes
  • Collaborate and communicate effectively with colleagues

Desired Skills & Experience:

  • 3 - 5 years of professional web development required
  • Demonstrable knowledge of web technologies, including HTML, CSS, PHP, MySQL, JavaScript, JQuery, and Prototype
  • Proficient understanding of SVN and Git
  • Deep expertise with Web Services (REST, SOAP, etc)
  • Strong grasp of security principles and e-commerce applications
  • Magento experience a definite plus
  • BS in Computer Science, Engineering or a related subject

Perks:

  • Competitive Salary and Benefits
  • Culture of mentorship and learning – exposure to the start-up industry in Boston and an opportunity to learn through frequent information and expertise sharing, event-attendance, and presentations by our team members
  • Incredible space about a 5 minute walk from Davis Square
  • Yearly Bonus Incentive plan based on performance

To Apply:

To apply, click ‘Apply’ next to this position. Please note that resumes submitted without cover letters will not be reviewed.

In your cover letter, please address the following:

  1. 1. How did you hear about The Grommet?
  2. 2. Why you are good fit for this position?
  3. 3. What your ideal career path is over the next few years?
  4. 4. Why you are suited to work in a start up?

About The Grommet:

The Grommet is a product launch platform. This means we find unique, undiscovered products and help them succeed. Our goal is to level the playing field so the best companies can win. Until The Grommet came along in 2008, that was simply not always the case. We have attracted a powerful community of Makers, Retailers and Consumers whose enthusiasm for suggesting, sharing, and buying Grommets ensures the survival and growth of the ground-breaking companies behind them. We are rooted in the philosophy of Citizen Commerce™ whereby regular people form the consumer experience by suggesting products that reflect their values and interests.

In the summer of 2014 we launched a new Wholesale Platform at the White House Maker Faire to connect these independent Makers with Main Street Retailers, supporting both and ensuring their success. Our end goal is that within five years 10% of all products flowing through U.S. retail will be originating from independent small-scale Makers, creating vibrant jobs and innovative products in every corner of our country.

Our team is composed of creative and driven individuals with unique vision who are building a disruptive product launch platform with no direct competitors. We have blue chip investors, including Rakuten, and are in high-growth mode.

We're seeking high-energy players who are eager to contribute to the growth of our company and to share in its success. These are high-potential positions on the Grommet's team with exposure and the opportunity to reach into all areas of this exciting company. Our team is growing, and these hires will have the opportunity to make a deep and immediate impact on our business.

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Holiday Help (October to January)– Temporary Full Time Customer Support Specialist Somerville, MA Apply
You were born to crush tickets. You love talking to people on the phone and online, and the idea of helping someone gives you a warm fuzzy feeling. You are detail oriented and have a “get stuff done” attitude. You are a multitasking ninja who learns fast and types even faster. In addition to... Read More

You were born to crush tickets. You love talking to people on the phone and online, and the idea of helping someone gives you a warm fuzzy feeling. You are detail oriented and have a “get stuff done” attitude. You are a multitasking ninja who learns fast and types even faster. In addition to being a ninja, you are also a tech savvy sorcerer, if that’s not too much to ask.

Key Activities:

  • Email and Live Chat Telephone Customer Support: You will handle incoming inquiries from our customers. There are various reasons why they reach out to us: to check order status, to ask about our products, to initiate a return, etc. You will often need to look into a number of computer systems to sleuth the situation, a la Nancy Drew.
  • Hours per Week: This is a 40 hour a week position, paid hourly. These hours will be distributed throughout the day and night (from 9am -9pm) and on weekends. You must be open to working nights and weekends, and occasionally some paid overtime.
  • Time Frame: We have positions open starting October. Positions end in January, whenever support volume starts to taper off.
  • Holidays: As an e-commerce company, holiday sales are kind of a big deal. We have federal holidays off, but you will be expected to work the day after Thanksgiving (Black Friday), and some of Christmas Eve.
  • Desired Skills & Experience:

    • Cell Phone: You must have your own cell phone for calls and for texting the team. We will give you a headset so you can make VoIP calls to customers via our helpdesk software.
    • Prior Customer Support Team Experience: This is a requirement.
    • Comfort with Technology: Much of the job is centered on being on a computer, so you must feel very comfortable with technology. Our systems are extremely sophisticated. You must be able to demonstrate past working experience with complex computer systems of some sort. And you must be proficient in Excel, Gmail, GChat, and Google Docs. You will use a company PC or Mac.
    • Communication Skills: You must have strong writing & communication skills. You must feel very comfortable on the telephone, as a good percentage of the work will be done on the phone. Inquiry volume can be high so you must remain cool as a cucumber under pressure.
    • Work Environment: We are a hot, growing, 50-person e-commerce company. Our office is a beautifully crafted modern-rustic oasis. You will love it here. We have free coffee and snacks!
    • Fun and Fast Paced: You must be comfortable with a very fast paced environment. It's a startup, you know the deal. Our team is composed of creative and driven individuals with unique vision who are building a disruptive product launch platform with no direct competitors. We have a great team of people who enjoy working here and who are dedicated to making The Grommet a success.
    • Deep Discounts: We offer deep discounts on hundreds of Grommets that are in our catalog. Perfect for gift giving.

    To Apply:

    To apply, visit www.thegrommet.com/careers, and click ‘Apply’ next to this position. Please note that resumes submitted without cover letters will not be reviewed.

    In addition to the questions required on the cover letter, let us know your ideal schedule, and when you would be able to start. Please detail your level of computer experience by listing software applications that you are very familiar with and very comfortable with. We are particularly interested in ticketing systems, web browsers (Chrome, Firefox, Safari, and IE), Excel, Word, Google Docs Spreadsheets, and Google Doc word processing.

    In your cover letter, please address the following:

    1. 1. How did you hear about The Grommet?
    2. 2. Why you are good fit for this position?
    3. 3. What your ideal career path is over the next few years?
    4. 4. Why you are suited to work in a start up?

    About The Grommet:

    The Grommet is a product launch platform. This means we find unique, undiscovered products and help them succeed. Our goal is to level the playing field so the best companies can win. Until The Grommet came along in 2008, that was simply not always the case. We have attracted a powerful community of Makers, Retailers and Consumers whose enthusiasm for suggesting, sharing, and buying Grommets ensures the survival and growth of the ground-breaking companies behind them. We are rooted in the philosophy of Citizen Commerce™ whereby regular people form the consumer experience by suggesting products that reflect their values and interests.

    In the summer of 2014 we launched a new Wholesale Platform at the White House Maker Faire to connect these independent Makers with Main Street Retailers, supporting both and ensuring their success. Our end goal is that within five years 10% of all products flowing through U.S. retail will be originating from independent small-scale Makers, creating vibrant jobs and innovative products in every corner of our country.

    Our team is composed of creative and driven individuals with unique vision who are building a disruptive product launch platform with no direct competitors. We have blue chip investors, including Rakuten, and are in high-growth mode.

    We're seeking high-energy players who are eager to contribute to the growth of our company and to share in its success. These are high-potential positions on the Grommet's team with exposure and the opportunity to reach into all areas of this exciting company. Our team is growing, and these hires will have the opportunity to make a deep and immediate impact on our business.

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Copywriter – Contract Position, 30 hour per week Somerville, MA Apply
We tell stories, and we need your help. If you’re interested in innovative products, hard-working entrepreneurs, and the stories behind them—and if you’ve got a knack for writing engaging copy—keep reading. Our Copywriter will dig in to the products we sell (we “launch” at least one... Read More

We tell stories, and we need your help. If you’re interested in innovative products, hard-working entrepreneurs, and the stories behind them—and if you’ve got a knack for writing engaging copy—keep reading.

Our Copywriter will dig in to the products we sell (we “launch” at least one exciting new product Monday through Friday). We’re committed to finding meaningful products, and you’ll help us craft factual, entertaining scripts, stories, and other copy about those products and the people behind them (the “Makers”).

You’ll be exposed to many aspects of our business, from how the products are first selected, to shooting videos, to coming up with creative ways to intrigue our community of 2+ million Grommeteers.

The role reports directly to our Copy Director, who will mentor, advise, and edit your work, help you grow in this role, and cheer for your accomplishments. This is a fantastic opportunity to build a writing portfolio, to be involved in the Maker Movement, and to work with other talented, driven, energetic members of The Grommet team.

We have an open, casual work environment but we are all devoted professionals who work hard. Important: While there is an option for remote work, you will need to attend a weekly meeting at our offices and be on-site for other key meetings.

Key Activities:

  • Write engaging copy for our products and Makers through scripts, stories, product descriptions, email subject lines, and more
  • Collaborate with our Discovery team (the ones who find the products) and our Makers to understand the facts and nuances of each product and story
  • Collaborate with our Marketing team to analyze our audience and understand what kinds of messages resonate with them Support Discovery Managers with follow up on asset requests -- founder footage, photos, details, etc.
  • Other tasks as needed—like editing other team members’ work for grammar and spelling, writing copy for our website, emails, or whatever else might need to be done

Desired Skills & Experience:

  • BA/BS in English, Journalism, Marketing or copywriting experience
  • A terrific, engaging storyteller with intellectual curiosity, a good command of English, a sense of humor, and the ability to draw our community in
  • The ability and interest to dive in to products, ask great questions, figure out where there may be inconsistencies or where a great story point is hiding, and pull it all together
  • An interest in the Maker Movement, ecommerce, and entrepreneurship
  • Able to learn fast, juggle multiple projects and tasks, meet deadlines, and stay focused in light of our continual schedule—we launch about 7 products per week, rain or shine, week after week, month after month
  • To Apply:

    To apply, visit www.thegrommet.com/careers, and click ‘Apply’ next to this position. Please note that resumes submitted without cover letters will not be reviewed.

    In addition to the questions required on the cover letter, please include writing samples and/or a link to your portfolio.

    In your cover letter, please address the following:

    1. 1. How did you hear about The Grommet?
    2. 2. Why you are good fit for this position?
    3. 3. What your ideal career path is over the next few years?
    4. 4. Why you are suited to work in a start up?

    About The Grommet:

    The Grommet is a product launch platform. This means we find unique, undiscovered products and help them succeed. Our goal is to level the playing field so the best companies can win. Until The Grommet came along in 2008, that was simply not always the case. We have attracted a powerful community of Makers, Retailers and Consumers whose enthusiasm for suggesting, sharing, and buying Grommets ensures the survival and growth of the ground-breaking companies behind them. We are rooted in the philosophy of Citizen Commerce™ whereby regular people form the consumer experience by suggesting products that reflect their values and interests.

    In the summer of 2014 we launched a new Wholesale Platform at the White House Maker Faire to connect these independent Makers with Main Street Retailers, supporting both and ensuring their success. Our end goal is that within five years 10% of all products flowing through U.S. retail will be originating from independent small-scale Makers, creating vibrant jobs and innovative products in every corner of our country.

    Our team is composed of creative and driven individuals with unique vision who are building a disruptive product launch platform with no direct competitors. We have blue chip investors, including Rakuten, and are in high-growth mode.

    We're seeking high-energy players who are eager to contribute to the growth of our company and to share in its success. These are high-potential positions on the Grommet's team with exposure and the opportunity to reach into all areas of this exciting company. Our team is growing, and these hires will have the opportunity to make a deep and immediate impact on our business.

    Please submit cover letter, resume, and portfolio of writing samples. Resumes without cover letters and portfolios of writing samples will not be reviewed. In your cover letter, please address the following: 1. How did you hear about The Grommet? 2. Why you are good fit for this position? 3. What your ideal career path is over the next few years? 4. Why you are suited to work in a start up?

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    Product/Lifestyle Photographer Somerville, MA Apply
    As Product/Lifestyle Photographer at The Grommet, your work brings to life a visual story that lives on our Product Launch Platform and creates success for our Makers. Your imagery engages consumers and retailers, helping them discover new-to-market products and supporting our work in redefining... Read More

    As Product/Lifestyle Photographer at The Grommet, your work brings to life a visual story that lives on our Product Launch Platform and creates success for our Makers. Your imagery engages consumers and retailers, helping them discover new-to-market products and supporting our work in redefining how products are understood.

    Your excellent project management abilities will help you thrive in our fast- paced environment. You’ll be creating quality, captivating imagery across many different categories (from fashion to technology, food to toys) while managing multiple tasks in collaboration with a team. You will also weave styling, lighting and composition into photographs that tell the story of the products, suggest use cases, and help customers understand the products better.

    Teamwork and collaboration is especially important at The Grommet, as copy, video, and photography all work together seamlessly to create an effective product launch. This is a high energy, engaging role, where you be challenged to illuminate the story behind each new product.

    Please submit cover letter, resume, and link to website and/or online portfolio. Resumes without cover letters and portfolio link will not be reviewed. Please note: portfolios will only be reviewed through links; applications with attached images will not be opened.

    Key Activities:

    • Produce compelling product photography that will drive the business forward by thinking creatively with colors, environment, props, composition, etc.
    • Shoot both lifestyle and still-life images, as well as SKU product photography
    • Organize and plan for photography projects (daily launches, updates, wholesale, marketing, and special projects) to be completed by deadlines
    • Schedule and execute effective photo shoots. To include: prop shopping, finding & scheduling models, selecting location, staging/setting up, and breaking down
    • Edit photos with high attention to detail and consistency
    • Advance team efficiencies with process improvements and organization
    • Maintain and procure Grommet assets, props, samples, and photo equipment

    Desired Skills and Experience:

    • 2-5 years of professional photography experience required
    • Previous experience with product photography is required
    • Photography degree or certificate from accredited photography program required
    • Experience with professional DSLR systems (Canon EOS experience preferred) and Mac Operating Systems
    • Knowledge of lighting with strobes, modifiers, reflectors, and other studio equipment; use of both artificial and natural light
    • Familiarity of product photography techniques, including metals and plastic
    • Experience directing people and groups in photo shoots
    • Comprehensive utilization of Photoshop (i.e. silhouetting, creating shadows, blending, filters, masks, etc.)
    • Styling with tasteful and visually appealing props to create strong compositions
    • Time management and strong organizational skills, with high attention to detail
    • Work as a team player with effective communication skills and be willing to help mentor teammates
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    Don’t see a position that’s right for you? Send us a resume and a cover letter anyway. Tell us why you think you’re a good fit for The Grommet and what kind of role you’re looking for. If we have the right fit in the future, we’ll be in touch.
      
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    Psst...

    We know interrupting is rude. But, so is keeping secrets. We want to make sure you know you can get Grommet launches & offers delivered to your inbox.

    We promise to respect your privacy and keep our emails as unique as everything else we do.