Careers

Mission Statement

We launch undiscovered products and help them succeed; we call them Grommets. Grommets aren't just things. Grommets are products with a purpose invented by people with stories. Buy differently.

The Grommet is a product launch platform. This means we find unique, undiscovered products and help them succeed. Our goal is to level the playing field so the best companies can win. Until The Grommet came along in 2008, that was simply not always the case. We have attracted a powerful community of Makers, Retailers and Consumers whose enthusiasm for suggesting, sharing, and buying Grommets ensures the survival and growth of the ground-breaking companies behind them. We are rooted in the philosophy of Citizen Commerce™ whereby regular people form the consumer experience by suggesting products that reflect their values and interests.

In the summer of 2014 we launched a new Wholesale Platform at the White House Maker Faire to connect these independent Makers with Main Street Retailers, supporting both and ensuring their success. Our end goal is that within five years 10% of all products flowing through U.S. retail will be originating from independent small-scale Makers, creating vibrant jobs and innovative products in every corner of our country.

Our team is composed of creative and driven individuals with unique vision who are building a disruptive product launch platform with no direct competitors. We have blue chip investors, including Rakuten, and are in high-growth mode.

We're seeking high-energy players who are eager to contribute to the growth of our company and to share in its success. These are high-potential positions on the Grommet's team with exposure and the opportunity to reach into all areas of this exciting company. Our team is growing, and these hires will have the opportunity to make a deep and immediate impact on our business.

Please submit your resume and a one page COVER LETTER to [email protected], putting the job position in the subject line. Resumes without cover letters will not be reviewed. In your cover letter, please address the following:

  1. Why you are good fit for this position?
  2. What your ideal career path is over the next few years?
  3. Why you are suited to work in a start up?

Open Positions:

Wholesale Sales Representative

The Grommet Wholesale is seeking a full-time Sales Representative responsible for generating new business with Small Brick and Mortar Gift Shops. In this role you will be focused on driving revenue generation through in person, phone and email correspondence as well as screen-sharing presentations to prospects and existing clients. The ideal candidate will have experience selling to small and medium sized retailers. To succeed in this role, a potential candidate should be ambitious, personable, committed, and willing to hustle.

Core Responsibilities:

  • Prospect new business
  • Follow-up on and manage qualified leads by phone and email
  • Attend on-site demos and meetings as required
  • Lead one-on-one screen-sharing presentations as required
  • Track prospect progression to close in Salesforce.com
  • Handle other duties and responsibilities as defined by management

Desired Skills and Experience:

  • 3+ years of B2B sales experience
  • Bachelors Degree
  • Experience selling to gift retailers is a plus
  • Strong presentation skills
  • Excellent written and spoken English
  • Passion for people and technology
  • Technical aptitudes
  • Excellent customer service skills
  • Strong attention to detail
  • Ability to work well under pressure
  • Excellent telephone manner
  • Tradeshow experience a plus

Perks:

  • Competitive Salary and Benefits
  • Culture of mentorship and learning – exposure to the start-up industry in Boston and an opportunity to learn through frequent information and expertise sharing, event-attendance, and presentations by our team members
  • Incredible space about a 5 minute walk from Davis Square
  • Yearly Bonus Incentive plan based on performance

UX/UI Designer

We are looking for a UX/UI and visual designer hybrid who has created digital experiences from concept to launch with responsive websites, has great strength in visual design, and has had exposure to wireframing, user experience design, and development. You will work closely with the web designer, product manager and development team to develop high level and/or detailed storyboards, mockups, user flows and prototypes. You will also create intuitive, engaging and brand-consistent design solutions for a broad range of collateral, including emails, marketing campaigns, print materials, presentations, and anything and all design-related.

Core Responsibilities:

  • Work collaboratively with the Product, Marketing and Development teams to design and lead user research and testing and be able to present and defend your designs intelligently
  • Articulate and design concept interactions across multiple platforms: web, phone, tablet and email
  • Create design collateral with Marketing and Discovery teams
  • Manage multiple projects from concept through execution in an extremely fast-paced environment – ability to multi-task is crucial

Knowledge and Skill Requirements:

  • You take a user-centered approach to design with deep understanding of information architecture, interaction and usability best practices
  • Ability to document user experience and interactivity through wireframes, flowcharts, screenshots, design specifications and demos
  • Excellent written and verbal communication skills
  • Ability to empathize with a variety of different types of users
  • Deep understanding of information architecture, interaction and usability best practices
  • Must be self-motivated to prioritize and manage workload and meet critical project milestones and deadlines and to work on multiple projects simultaneously
  • Strong attention to detail and a sense of pride and ownership over the quality of the product
  • An online portfolio that displays an elevated sense of layout, form, color, and strong typography, and web design skills
  • Self-motivated to prioritize and manage workload to meet project milestones and deadlines

Education and Experience:

  • BFA/MFA or equivalent industry experience
  • 2-4 years of professional web design experience preferred, but strong portfolios will be considered regardless of experience

General Competencies:

  • Strong expertise in Adobe Creative Suite
  • Ability to modify and construct solid HTML and CSS a plus
  • Experience with ecommerce and retail centric design a plus
  • Experience with responsive design a plus

Perks:

  • Competitive Salary and Benefits
  • Culture of mentorship and learning – exposure to the start-up industry in Boston and an opportunity to learn through frequent information and expertise sharing, event-attendance, and presentations by our team members
  • Incredible space about a 5 minute walk from Davis Square
  • Yearly Bonus Incentive plan based on performance

Video Producer

The Grommet is a launch platform for early-stage consumer products. That means that we are reshaping how products become successful and how people discover, share, influence, and buy products online. Our media team creates short videos for each product on the Grommet platform and this media is the centerpiece of The Grommet experience. As a member of The Grommet media team you will play a vital role in the planning and production of our daily video stories.

We are looking for a creative and resourceful full time video producer/editor with shooting, editing, and production skills. This person will be responsible for conceiving and quickly executing compelling short form video content on-location or in-house. The job requires a self-starter who can manage multiple projects at once in a fast-paced newsroom-like environment with tight deadlines. When applying for this position, a portfolio is required in addition to a cover letter and resume.

Core Responsibilities:

  • Craft compelling visual stories for Grommet launches, working with a variety of makers, industries, and products. Work with the Grommet team to bring to life the key points of a Maker’s story.
  • Maintain an effective video editing process that ensures accurate and timely completion of required work
  • Manage multiple projects at the same time and maintain flexibility and good humor with occasional schedule changes
  • Implement process improvements, facilitate greater efficiencies, and collaborate with other members of the team/organization to deliver a creative, high quality product
  • Assist with all film studio shoots (including setting up lights, cameras and audio recording equipment)
  • Create additional visual assets (photo & video) needed to improve product understanding and visually narrate videos
  • Assess the scope of each project and determine a production plan
  • Maintain the media archive library

Desired Skills and Experience:

  • Strong creative and storytelling instinct; passion for making inventive and exemplary video content
  • Proven ability to create compelling, shareable web video
  • Advanced knowledge in post-production tools, including Adobe Premiere and/or Final Cut 7
  • Knowledge of video/photo capture technology – HDSLR, Sony HD cameras
  • Minimum 2-3 years of experience and BA degree or equivalent required
  • Outstanding organizational skills with attention to details and the ability to juggle multiple projects simultaneously
  • Strong project management skills
  • Ability to work under tight deadlines in a dynamic, fast-paced environment

Data Analyst

The Grommet is a product launch platform that helps early stage Makers launch their products. We aim to serve and help our community of Makers in many facets, not the least of which is data. The Business Intelligence team is responsible for collecting and analyzing information to support data driven decision-making. Our data provides insights into sales and marketing for The Grommet and our Makers that would normally not have access to these resources.

Within the Business Intelligence team, the analyst will work to provide detailed analysis to the Discovery, Maker, Marketing, Operations and Finance teams to facilitate better decision-making.

Core Responsibilities:

  • Interpret data, analyze results using statistical techniques, and provide ongoing reports
  • Filter and “clean” data to identify, analyze, and interpret trends or patterns in complex data sets
  • Work closely with the Business Intelligence Specialist and the VP of Finance and Operations to prioritize business and information needs
  • Analyze and create forecasts for new launch products
  • Analyze sales and inventory information on a weekly and monthly basis to create forecasts for our existing product catalog
  • Locate and define new process improvement opportunities
  • Work with other teams to help analyze large data sets and draw conclusions that are then executable
  • The opportunity to work on cross functional projects with many different teams

Desired Skills and Experience:

  • BS in Business, Mathematics, Economics, Finance or related analytical field
  • Experience with Excel (Pivot tables, vlookup, etc.)
  • Knowledge of statistics and experience analyzing large data sets
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Experience with SQL preferred, but not required
  • 0-2 years experience in a quantitative role
  • Enthusiastic, entrepreneurial spirit, with excellent communication skills, both verbal and written
  • Self-motivated and eager to learn, strong ability to multitask

Product Manager, Consumer

The Grommet is a Product Launch Platform which means that we balance traditional e-commerce norms with launching and promoting a new product every day.  As the Product Manager, you will set our Consumer product strategy, prioritize features, build consensus, and coordinate product schedules with a team of engineers and designers to ship high-quality experiences to our Grommet consumers. Responsibilities include analyzing, reviewing, recommending and building strategic and tactical changes that drive business profitability by increasing visitors, improving conversion rates, capturing larger average order sizes and managing margin performance while embracing both the ambiguity and opportunity of an original business model and mission.  The position reports to the Vice President of Marketing.

Objectives of the Role - You will:

  • Build and maintain a roadmap to delight our users while growing the business.
  • Work with our Discovery and merchandising team to best display products and Makers’ stories.
  • Build use cases and user stories around a product and communicate them effectively.
  • Integrate usability studies, user research, market analysis, and community feedback into product requirements to ensure products satisfy user needs as well as wants.
  • Inform product decisions with quantitative data on user behavior and experimentation (a/b testing).
  • Define methods and metrics for identifying success and failure while ensuring the team is clear on their objectives.
  • Coordinate with other Product owners (Wholesale etc.) to ensure the cohesiveness of the overall user experience.
  • Be responsible for collaborating with cross-functional partners to manage all aspects of the eCommerce business including business planning, content strategy and development, promotional campaigns and other online marketing, website design, customer service, web analytics and web technologies
  • Manage all aspects of web analytics related to eCommerce and communicate relevant information to team members, executive leadership and cross-functional partners
  • Manage the user experience of the website including site navigation, content development, checkout funnel and promotional campaigns
  • Develop Additional mobile/tablet functionality
  • Identify new areas of eCommerce opportunity beyond current organizational thinking
  • Generate and implement new sales and marketing initiatives to increase eCommerce sales and profitability
  • Provide expertise on current eCommerce industry best practices.

Experience:

  • 3+ years of product management / product ownership experience
  • Extensive knowledge of e-commerce technology and sophisticated analytics
  • Outstanding analytical skills, strong experience interpreting test results & drawing conclusions
  • Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives
  • Exceptional written and oral communication skills
  • Exceptional organizational and analytical skills
  • Strong user experience sensibilities and appreciation for minimal interface design
  • Abilities to understand technical languages (including Magento/HTML/CSS/JS/SQL) and to work closely with engineers
  • Strong use of analytics, user research and business cases to drive decisions and improve products
  • Experience working for a startup a plus
  • Experience as a designer, engineer or analyst a plus
  • Like to have fun at work and embrace the fast-pace, fluid demands, interdependencies and respect created in a high-performance team
  • Like to start things
  • Need independence to run your area of a company

  
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