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A Tiny Gadget for Total Wellness

Studies show that most of us feel busy all the time, and health tends to take a backseat to everyday life. We’ve found an easy way to bring health to the forefront, without cramping your style. Fitbit is a tiny device designed to track everything that’s contributing to your overall health – including fitness, nutrition and sleep. Company founders James Park and Eric Friedman designed Fitbit to be like a personal trainer that clips onto your clothing and goes everywhere with you. It contains an accelerometer and a 3D motion sensor similar to the one found in the Nintendo Wii. Fitbit is sensitive enough to reliably track your every move, from how many steps you take in a day to whether your sleep is restless. When you walk near the included base station, data from your Fitbit is automatically uploaded to Fitbit.com. You can augment the information Fitbit collects by using the website to input your consumed calories and record any additional activities, such as gardening, yoga, biking and swimming. Over time, a clearer picture of your total wellness emerges: How you’re sleeping, eating, and moving throughout the day. You can make small changes as needed, then watch for larger changes over time. Our in-house testers report the community aspect of the website really helped their motivation, too.

Fitbit

Wireless Personal Trainer

A Tiny Gadget for Total Wellness

Studies show that most of us feel busy all the time, and health tends to take a backseat to everyday life. We’ve found an easy way to bring health to the forefront, without cramping your style. Fitbit is a tiny device designed to track everything that’s contributing to your overall health – including fitness, nutrition and sleep. Company founders James Park and Eric Friedman designed Fitbit to be like a personal trainer that clips onto your clothing and goes everywhere with you. It contains an accelerometer and a 3D motion sensor similar to the one found in the Nintendo Wii. Fitbit is sensitive enough to reliably track your every move, from how many steps you take in a day to whether your sleep is restless. When you walk near the included base station, data from your Fitbit is automatically uploaded to Fitbit.com. You can augment the information Fitbit collects by using the website to input your consumed calories and record any additional activities, such as gardening, yoga, biking and swimming. Over time, a clearer picture of your total wellness emerges: How you’re sleeping, eating, and moving throughout the day. You can make small changes as needed, then watch for larger changes over time. Our in-house testers report the community aspect of the website really helped their motivation, too.

Grommet Launch Conversation

Grommet Launch Conversation

  • James
    James

    Hi Daily Grommeters! As we move into summer, it’s a great time to get out and enjoy the great weather, and also a great time to rededicate ourselves to reaching our fitness goals. As co-founder of Fitbit and developer of our Wireless Activity Tracker, I’m thrilled about Fitbit being featured here on Daily Grommet. I’m sure you’re all busy, which is why Fitbit makes so much sense – we’re aiming to help people get more fit during their everyday lives. My name is James and I'll be here along with our team member Joey, to answer any of your questions and comments on the Fitbit Tracker, so feel free to connect with us today. Thanks!

  • Julia
    Julia
    6/17/2011 12:24 PM

    Hi, James! What if you have two of the FitBits in your household? Will they know how to synch up with the appropriate base unit? Or will this cause overlap/confusion of personal data? Thanks!

  • James
    James – Special Guest
    6/17/2011 12:30 PM

    @Julia : Hi Julia, great question. The base station that comes with your tracker will be able to allow syncing for multiple trackers. However, as each Fitbit tracker is unique in code, it will not interfere with the syncing of other trackers. You can sync/charge from any base, so that's convenient for you as a user! Thanks!

  • jaime
    jaime
    6/17/2011 12:27 PM

    Hi there, I'm a fitness enthusiast, lift weights, do cardio and also work as a massage therapist, so a lot of activity going on in my life, but I'm not getting the results I would want to, do I get enough sleep? do I consume more calories than I should? how would the fitbit would help me to track and achieve my goals?

    I still don't know how it works. There are other devices out there that track blood pressure and cardiac activity, also gives you the exact calories consumed a day and calories burned.

    thank you. J

  • James
    James – Special Guest
    6/17/2011 12:32 PM

    @jaime: Hi Jaime. Great questions. The first thing that jumped out at me was that you wonder how your sleep activity is. The Fitbit tracker is a great device because it allows you to see minute by minute replays of your day. Everything from your active day to your Sleep Activity. It will allow you to view how long it took you to fall asleep, how many times you woke up during that sleep night, and your overall sleep efficiency. The tracker also tracks: step count, distance traveled in miles, activity level, and calorie count. We hope this helps! Thanks.

  • Katie
    Katie
    6/17/2011 12:28 PM

    How does it track your sleeping habits?

  • James
    James – Special Guest
    6/17/2011 12:36 PM

    @Katie: Hi Katie, the sleep tracking is created the same way the rest of your daily activities are kept track, by 3-D motion detection. You would wear your tracker in the Sleep Band that is provided, set the tracker to START to activate recording of the sleep activity, then go to bed. Once this has been activated, the tracker, worn on your less dominant wrist, would track via motion detection. Read the comment above for more insight on what the sleep tracking covers. Thanks!

  • Jenn
    Jenn
    6/17/2011 12:52 PM

    If there are two Fit Bit users in your house, will each unit upload to its own base station without confusion?

  • Katherine
    Katherine – Grommet Team
    6/17/2011 12:54 PM

    @Jenn: No problem Jenn! See James' response to Julia above. I think having two or more in a household is a great idea. The friendly rivalry can help to keep each other on track.

  • Violet
    Violet
    6/17/2011 2:05 PM

    What a coincidence that this product popped up on Grommet today. I just ordered one yesterday for my husband's birthday! He has a friend who loves his! Looking forward to "borrowing" it.

  • James
    James – Special Guest
    6/17/2011 2:08 PM

    @Violet: Hi Violet, that's great! Thanks for your order, what a great birthday gift for your husband. We are sure he will enjoy how it contributes to his health and motivation as he uses it daily. Happy birthday to him and Welcome to the Community.

  • Jac
    Jac
    6/17/2011 2:45 PM

    I've been interested in the Fitbit for some time, but am hesitant because of three complaints in the reviews I've read; these complaints :

    One, that it doesn't play well with Macs and that tech support doesn't seem to know what to do about it.

    Two, that the device either blanks out a lot, or quits working altogether, after only days or weeks.

    Three, that customer support is only by email, and that it's unresponsive in a variety of ways (slow response, no response, no effort to find a solution, etc.).

    These complaints are consistent from 2009 through this month. How is your company addressing these issues, and what will happen if I purchase one and run into these problems? Your product is affordable, but it's certainly above my "can afford to lose" level of spending!

  • Katherine
    Katherine – Grommet Team
    6/17/2011 3:12 PM

    @Jac: What a great time to get your concerns addressed. From the Daily Grommet perspective, we stand behind the products we feature and sell and are happy to facilitate a resolution should any problems occur.

  • James
    James – Special Guest
    6/17/2011 3:55 PM

    Hi Jac, we can assure you that we standby our product. We're happy that you've been so interested in the tracker and have been actively following reviews. While we are currently working on a resolve for certain Mac setups, we are confident in our tracker as a device and our policies. Should you purchase a tracker and have any issues with it, so long as you are within warranty, we standby accommodating you. Customer Support has been busy, but we take the time to address each inquiry carefully. Thanks for your continued interest!

  • HJB
    HJB
    6/17/2011 5:56 PM

    @James Park: James, just discovering your Fitbit it immediatley grabbed my attention and I am extremely interested. I am always trying to be consumer savy and reassure myself that my purchases are well spent. That being said I do not feel that you answered Jac's barrage of questions "thoroughly", especially addressing the issue's of customer response and Fitbit shutting down. So, specifically; what is the average customer response time to resolve problems and is this shutting down an isolated incident or an ongoing issue with the Fitbit?

  • James
    James – Special Guest
    6/17/2011 7:06 PM

    Hi HJB: To be honest, we have been behind on our support queue the past few weeks, esp with our appearances on Dr. Oz and the Today Show, and we have not been able to deliver the timely responses that our customers deserve. Typically, our response time is well within 24 hours and we expect to be back at that level within the next 2 weeks. It is a top priority of everyone here to get our response time down.

    For Mac support, we have a new version of the desktop software (as of June 6) that is available as a beta and which our support team can provide upon request for now. It seems to have solved many issues for Mac users, but we would love your feedback.

    The display issue was prevalent in many older units and was fixable via a firmware upgrade. Recent units that are ship out now have the newest firmware by default and should not suffer from the problem.

    Thanks so much for your interest, and we hope that this provides some insight for you. We appreciate your concern. You can always feel free to browse our forums for user responses in terms of how they like and have been motivated by our Fitbit tracker.

  • Leslie
    Leslie
    6/17/2011 4:27 PM

    What is the monthly cost for the website option

  • James
    James – Special Guest
    6/17/2011 5:41 PM

    @Leslie : Hi Leslie, thanks for your interest in our Premium feature. Premium is a great way to receive higher analytics about your daily activity and see it overall in greater detail. The site we maintain will always be free, and our Premium end is $49.99 a year.

    http://www.fitbit.com/premium/about to learn more about Premium. Thanks!

  • Julia
    Julia – Grommet Team
    6/17/2011 6:00 PM

    @Leslie : Kate and I were really impressed with the many components available with the basic interface, but the premium is an optional add-on for those that are highly data analytics driven. It has even more Benchmarking then the basic, provides personalized reports, and allows you to export data.

  • Debbie
    Debbie
    6/17/2011 5:18 PM

    I am not still not clear on how it works. Are you saying that just by wearing it on your body that it will track steps walked, calories burned, food eaten, sleep activity, etc.? If not, exactly how much time would I spend recording everything myself on the computer ot preparing it to record my activity?

    Thank you.

  • James
    James – Special Guest
    6/17/2011 5:45 PM

    @Debbie: Hi Debbie, yes. By pairing the tracker to your body (height, weight, stride) your tracker will become unique to you, and track accordingly your step count, your calories burned (sedentary and active), and your sleep activity when recorded. You will not have to manually enter these things onto our site. The only manual things you may enter are: any activities that you want to include in your day (ie: yoga, gardening, running). You can also track: heart rate, glucose, blood pressure, foods all manually. You won't have to worry about spending time inputting what the tracker follows, it will sync to your site for you! Thanks.

  • Julia
    Julia – Grommet Team
    6/17/2011 6:17 PM

    The interaction design of the fitbit is really impressive. As if your body was a vehicle, you get a robust dashboard displaying the aforementioned data along with charts and graphs of hours sleeping, hours active, and hours sedentary. I could see how many hours I sit at a desk each day with little movement – a little scary. Kate and I are doing more walking meetings now. There is a visual to see your progress towards your personal goal. At the beginning I was only taking about 3,000 steps a day when I should be taking 10,000. With little effort each day, you can take it a step further and log my water and food consumption to calculate caloric intake – The library of food calories and frequently logged food memory make this task easy. You can log and get credit for just about every physical activity. A pricier human personal trainer at the local gym could not do all this. I found that the fitbit incorporated into my daily life seamlessly. It has helped me to become more aware of my fitness and sleep habits and lead a more a balanced life.

  • Dawn
    Dawn
    6/18/2011 6:43 PM

    Hi Julia and Kate.... Could you let me know in 2-3 months if you are still using this and keeping up with the data that you need to input. My Wii fit was really, really cool when I first got it but I stopped using it a few weeks later. Is it me or the products? So many of my friends shared that once the amazement and magic wore off the Wii fit it is a bygone exercise thing gathering dust. Not even useful as a clothes hanger as an treadmill or eliptical might be in some households.

  • Katherine
    Katherine – Grommet Team
    6/19/2011 8:50 AM

    @Dawn: You are absolutely right. No cool electronic device is going to make you fit, it can only complement your own inner drive to stay fit.

  • Julia
    Julia – Grommet Team
    6/20/2011 9:42 AM

    @Dawn: Sure. I started testing on May 21 and continue to use it now, a month later. I can let you know how it’s going August 21. Your experience with the wii reminds me of workout tapes and classes I’ve tried to stay active. The luster wears off. Fitbit is more like wearing a watch. It becomes part of your routine. You can switch up your activities if you get bored and still work towards your personal goal.

  • Julia
    Julia – Grommet Team
    9/29/2011 2:44 PM

    @Dawn: Hello. I am reporting back after using the Fitbit for 3 months. I purchased my own Fitbit since I had to archive the one we had for testing. I am still no body builder, but overall my awareness of my fitness and sleep behavior has motivated me to change my ways for the better. It has continued to be part of my morning routine to clap it on to my undergarments as I get dressed every morning. Towards the end of the day I look at it to see my activity levels. I still have “bad” days where I only walk 5000 steps or less, but the awareness is key, because I can get a walk in after dinner if my numbers are low. 10,000 steps is ideal but I try not to let a day pass with less than 7,000. Only every 10 days or so do I sync my Fitbit to my online account to monitor changes in my behavior patterns. If someone is working on their daily diet, I suggest logging in every 1-2 days, but my main concern is my exercise and sleep. I realize I am not using the FitBit to it fullest ability, but I rely on it to keep tabs on my activity and sleep levels. My roommate has since purchased a Fitbit too and she loves it. My Fitbit, along with my alarm clock and GPS, is something I don’t want to live without.

  • Deborah
    Deborah
    6/21/2011 4:08 PM

    Oh, I LOVE my Fitbit! I've had mine about a year now, and it's so motivating. Sometimes I catch myself walking just a little further, taking the stairs, or jogging in place, just to get those last few steps to my daily goal. It's great to see the totals for the week, and look at the history online.

    The Fitbit works well into other weight-loss programs if you don't want to use their site for food tracking.

  • Katherine
    Katherine – Grommet Team
    6/21/2011 4:48 PM

    @Deborah: Thank you for stopping by to share your experience. It is great to hear that you are still going strong after a year. We wish you continued success on your fitness program!

  • Gwen
    Gwen
    6/28/2011 8:58 PM

    I order my Fitbit on June 20, and I am still waiting for it to ship. Would love to have it for the summer.

  • Katherine
    Katherine – Grommet Team
    6/29/2011 9:21 AM

    @Gwen Norton: I've sent your information to our Customer Service team who will be in touch with you about the delivery of your order.

  • Leslie
    Leslie
    8/9/2011 1:39 PM

    Order #100021766

    Hi - I ordered a FitBit on July 11th but haven't received it. Can you let me know the status of my order? Thanks.

  • Katherine
    Katherine – Grommet Team
    8/9/2011 1:46 PM

    @Leslie Mitchell: Thank you for reaching out to us. Yes, we will check on this and follow up with you directly.

  • Roxann
    Roxann
    9/29/2011 12:20 PM

    I want to treat myself to a FitBit for my birthday, but I need to know if the product delays have been fixed and did Julia Kemp write an up-date on the product that I missed? For all of the units sold, there is very little consumer feed-back posted on this site...why?

  • Katherine
    Katherine – Grommet Team
    9/29/2011 12:46 PM

    @Roxann : We don't do a good enough job encouraging people to come back to the site after their purchase to let us know how it worked out for them. This is definitely something that we want to improve. We are so grateful when our customers do come back unprompted and share their experiences. I will check in with Julia and with the customer support team for an update.

  • Katherine
    Katherine – Grommet Team
    9/29/2011 11:15 PM

    @Roxann : Our customer service team tells me that we have no unshipped Fitbit orders, but this does continue to be a very popular item that sometimes the demand outpaces the supply.

  • janet griffith
    janet griffith
    10/9/2011 10:43 AM

    How does fitbit know about the food that I have eaten during the day?

  • Katherine
    Katherine – Grommet Team
    10/9/2011 8:43 PM

    @janet griffith: You will add those in manually.

  • Jacki
    Jacki
    2/10/2012 6:46 PM

    I travel for a living and spend some weeks on the road. How much data will the device hold? Is the base unit another gadget I will have to travel with or can I download my data to my laptop when traveling?

  • Chew-Hoong
    Chew-Hoong – Grommet Team
    2/11/2012 12:36 PM

    @Jacki French: Data storage includes 7 days for minute-by-minute calorie burn and sleep data; 30 days for daily steps, calories and distance. You need the base station to upload info to Fitbit.com. Your stats automatically upload whenever your Tracker is within about 15 feet of the base station plugged into your laptop. Check out the DETAILS tab (below the video) for more info.

The launch day conversation has ended. Please direct further questions about this Grommet to our Community Experience Team.

 

Fitbit

Wireless Personal Trainer

A Tiny Gadget for Total Wellness

Studies show that most of us feel busy all the time, and health tends to take a backseat to everyday life. We’ve found an easy way to bring health to the forefront, without cramping your style. Fitbit is a tiny device designed to track everything that’s contributing to your overall health – including fitness, nutrition and sleep.

Company founders James Park and Eric Friedman designed Fitbit to be like a personal trainer that clips onto your clothing and goes everywhere with you. It contains an accelerometer and a
3D motion sensor similar to the one found in the Nintendo Wii. Fitbit is sensitive enough to reliably track your every move, from how many steps you take in a day to whether your sleep is restless.

When you walk near the included base station, data from your Fitbit is automatically uploaded to Fitbit.com. You can augment the information Fitbit collects by using the website to input your consumed calories and record any additional activities, such as gardening, yoga, biking and swimming.

Over time, a clearer picture of your total wellness emerges: How you’re sleeping, eating, and moving throughout the day. You can make small changes as needed, then watch for larger changes over time. Our in-house testers report the community aspect of the website really helped their motivation, too.
Read More Read Less
Fitbit - Wireless Personal Trainer
No longer available

Grommet Launch Conversation

  • James
    James

    Hi Daily Grommeters! As we move into summer, it’s a great time to get out and enjoy the great weather, and also a great time to rededicate ourselves to reaching our fitness goals. As co-founder of Fitbit and developer of our Wireless Activity Tracker, I’m thrilled about Fitbit being featured here on Daily Grommet. I’m sure you’re all busy, which is why Fitbit makes so much sense – we’re aiming to help people get more fit during their everyday lives. My name is James and I'll be here along with our team member Joey, to answer any of your questions and comments on the Fitbit Tracker, so feel free to connect with us today. Thanks!

  • Julia
    Julia
    6/17/2011 12:24 PM

    Hi, James! What if you have two of the FitBits in your household? Will they know how to synch up with the appropriate base unit? Or will this cause overlap/confusion of personal data? Thanks!

  • James
    James – Special Guest
    6/17/2011 12:30 PM

    @Julia : Hi Julia, great question. The base station that comes with your tracker will be able to allow syncing for multiple trackers. However, as each Fitbit tracker is unique in code, it will not interfere with the syncing of other trackers. You can sync/charge from any base, so that's convenient for you as a user! Thanks!

  • jaime
    jaime
    6/17/2011 12:27 PM

    Hi there, I'm a fitness enthusiast, lift weights, do cardio and also work as a massage therapist, so a lot of activity going on in my life, but I'm not getting the results I would want to, do I get enough sleep? do I consume more calories than I should? how would the fitbit would help me to track and achieve my goals?

    I still don't know how it works. There are other devices out there that track blood pressure and cardiac activity, also gives you the exact calories consumed a day and calories burned.

    thank you. J

  • James
    James – Special Guest
    6/17/2011 12:32 PM

    @jaime: Hi Jaime. Great questions. The first thing that jumped out at me was that you wonder how your sleep activity is. The Fitbit tracker is a great device because it allows you to see minute by minute replays of your day. Everything from your active day to your Sleep Activity. It will allow you to view how long it took you to fall asleep, how many times you woke up during that sleep night, and your overall sleep efficiency. The tracker also tracks: step count, distance traveled in miles, activity level, and calorie count. We hope this helps! Thanks.

  • Katie
    Katie
    6/17/2011 12:28 PM

    How does it track your sleeping habits?

  • James
    James – Special Guest
    6/17/2011 12:36 PM

    @Katie: Hi Katie, the sleep tracking is created the same way the rest of your daily activities are kept track, by 3-D motion detection. You would wear your tracker in the Sleep Band that is provided, set the tracker to START to activate recording of the sleep activity, then go to bed. Once this has been activated, the tracker, worn on your less dominant wrist, would track via motion detection. Read the comment above for more insight on what the sleep tracking covers. Thanks!

  • Jenn
    Jenn
    6/17/2011 12:52 PM

    If there are two Fit Bit users in your house, will each unit upload to its own base station without confusion?

  • Katherine
    Katherine – Grommet Team
    6/17/2011 12:54 PM

    @Jenn: No problem Jenn! See James' response to Julia above. I think having two or more in a household is a great idea. The friendly rivalry can help to keep each other on track.

  • Violet
    Violet
    6/17/2011 2:05 PM

    What a coincidence that this product popped up on Grommet today. I just ordered one yesterday for my husband's birthday! He has a friend who loves his! Looking forward to "borrowing" it.

  • James
    James – Special Guest
    6/17/2011 2:08 PM

    @Violet: Hi Violet, that's great! Thanks for your order, what a great birthday gift for your husband. We are sure he will enjoy how it contributes to his health and motivation as he uses it daily. Happy birthday to him and Welcome to the Community.

  • Jac
    Jac
    6/17/2011 2:45 PM

    I've been interested in the Fitbit for some time, but am hesitant because of three complaints in the reviews I've read; these complaints :

    One, that it doesn't play well with Macs and that tech support doesn't seem to know what to do about it.

    Two, that the device either blanks out a lot, or quits working altogether, after only days or weeks.

    Three, that customer support is only by email, and that it's unresponsive in a variety of ways (slow response, no response, no effort to find a solution, etc.).

    These complaints are consistent from 2009 through this month. How is your company addressing these issues, and what will happen if I purchase one and run into these problems? Your product is affordable, but it's certainly above my "can afford to lose" level of spending!

  • Katherine
    Katherine – Grommet Team
    6/17/2011 3:12 PM

    @Jac: What a great time to get your concerns addressed. From the Daily Grommet perspective, we stand behind the products we feature and sell and are happy to facilitate a resolution should any problems occur.

  • James
    James – Special Guest
    6/17/2011 3:55 PM

    Hi Jac, we can assure you that we standby our product. We're happy that you've been so interested in the tracker and have been actively following reviews. While we are currently working on a resolve for certain Mac setups, we are confident in our tracker as a device and our policies. Should you purchase a tracker and have any issues with it, so long as you are within warranty, we standby accommodating you. Customer Support has been busy, but we take the time to address each inquiry carefully. Thanks for your continued interest!

  • HJB
    HJB
    6/17/2011 5:56 PM

    @James Park: James, just discovering your Fitbit it immediatley grabbed my attention and I am extremely interested. I am always trying to be consumer savy and reassure myself that my purchases are well spent. That being said I do not feel that you answered Jac's barrage of questions "thoroughly", especially addressing the issue's of customer response and Fitbit shutting down. So, specifically; what is the average customer response time to resolve problems and is this shutting down an isolated incident or an ongoing issue with the Fitbit?

  • James
    James – Special Guest
    6/17/2011 7:06 PM

    Hi HJB: To be honest, we have been behind on our support queue the past few weeks, esp with our appearances on Dr. Oz and the Today Show, and we have not been able to deliver the timely responses that our customers deserve. Typically, our response time is well within 24 hours and we expect to be back at that level within the next 2 weeks. It is a top priority of everyone here to get our response time down.

    For Mac support, we have a new version of the desktop software (as of June 6) that is available as a beta and which our support team can provide upon request for now. It seems to have solved many issues for Mac users, but we would love your feedback.

    The display issue was prevalent in many older units and was fixable via a firmware upgrade. Recent units that are ship out now have the newest firmware by default and should not suffer from the problem.

    Thanks so much for your interest, and we hope that this provides some insight for you. We appreciate your concern. You can always feel free to browse our forums for user responses in terms of how they like and have been motivated by our Fitbit tracker.

  • Leslie
    Leslie
    6/17/2011 4:27 PM

    What is the monthly cost for the website option

  • James
    James – Special Guest
    6/17/2011 5:41 PM

    @Leslie : Hi Leslie, thanks for your interest in our Premium feature. Premium is a great way to receive higher analytics about your daily activity and see it overall in greater detail. The site we maintain will always be free, and our Premium end is $49.99 a year.

    http://www.fitbit.com/premium/about to learn more about Premium. Thanks!

  • Julia
    Julia – Grommet Team
    6/17/2011 6:00 PM

    @Leslie : Kate and I were really impressed with the many components available with the basic interface, but the premium is an optional add-on for those that are highly data analytics driven. It has even more Benchmarking then the basic, provides personalized reports, and allows you to export data.

  • Debbie
    Debbie
    6/17/2011 5:18 PM

    I am not still not clear on how it works. Are you saying that just by wearing it on your body that it will track steps walked, calories burned, food eaten, sleep activity, etc.? If not, exactly how much time would I spend recording everything myself on the computer ot preparing it to record my activity?

    Thank you.

  • James
    James – Special Guest
    6/17/2011 5:45 PM

    @Debbie: Hi Debbie, yes. By pairing the tracker to your body (height, weight, stride) your tracker will become unique to you, and track accordingly your step count, your calories burned (sedentary and active), and your sleep activity when recorded. You will not have to manually enter these things onto our site. The only manual things you may enter are: any activities that you want to include in your day (ie: yoga, gardening, running). You can also track: heart rate, glucose, blood pressure, foods all manually. You won't have to worry about spending time inputting what the tracker follows, it will sync to your site for you! Thanks.

  • Julia
    Julia – Grommet Team
    6/17/2011 6:17 PM

    The interaction design of the fitbit is really impressive. As if your body was a vehicle, you get a robust dashboard displaying the aforementioned data along with charts and graphs of hours sleeping, hours active, and hours sedentary. I could see how many hours I sit at a desk each day with little movement – a little scary. Kate and I are doing more walking meetings now. There is a visual to see your progress towards your personal goal. At the beginning I was only taking about 3,000 steps a day when I should be taking 10,000. With little effort each day, you can take it a step further and log my water and food consumption to calculate caloric intake – The library of food calories and frequently logged food memory make this task easy. You can log and get credit for just about every physical activity. A pricier human personal trainer at the local gym could not do all this. I found that the fitbit incorporated into my daily life seamlessly. It has helped me to become more aware of my fitness and sleep habits and lead a more a balanced life.

  • Dawn
    Dawn
    6/18/2011 6:43 PM

    Hi Julia and Kate.... Could you let me know in 2-3 months if you are still using this and keeping up with the data that you need to input. My Wii fit was really, really cool when I first got it but I stopped using it a few weeks later. Is it me or the products? So many of my friends shared that once the amazement and magic wore off the Wii fit it is a bygone exercise thing gathering dust. Not even useful as a clothes hanger as an treadmill or eliptical might be in some households.

  • Katherine
    Katherine – Grommet Team
    6/19/2011 8:50 AM

    @Dawn: You are absolutely right. No cool electronic device is going to make you fit, it can only complement your own inner drive to stay fit.

  • Julia
    Julia – Grommet Team
    6/20/2011 9:42 AM

    @Dawn: Sure. I started testing on May 21 and continue to use it now, a month later. I can let you know how it’s going August 21. Your experience with the wii reminds me of workout tapes and classes I’ve tried to stay active. The luster wears off. Fitbit is more like wearing a watch. It becomes part of your routine. You can switch up your activities if you get bored and still work towards your personal goal.

  • Julia
    Julia – Grommet Team
    9/29/2011 2:44 PM

    @Dawn: Hello. I am reporting back after using the Fitbit for 3 months. I purchased my own Fitbit since I had to archive the one we had for testing. I am still no body builder, but overall my awareness of my fitness and sleep behavior has motivated me to change my ways for the better. It has continued to be part of my morning routine to clap it on to my undergarments as I get dressed every morning. Towards the end of the day I look at it to see my activity levels. I still have “bad” days where I only walk 5000 steps or less, but the awareness is key, because I can get a walk in after dinner if my numbers are low. 10,000 steps is ideal but I try not to let a day pass with less than 7,000. Only every 10 days or so do I sync my Fitbit to my online account to monitor changes in my behavior patterns. If someone is working on their daily diet, I suggest logging in every 1-2 days, but my main concern is my exercise and sleep. I realize I am not using the FitBit to it fullest ability, but I rely on it to keep tabs on my activity and sleep levels. My roommate has since purchased a Fitbit too and she loves it. My Fitbit, along with my alarm clock and GPS, is something I don’t want to live without.

  • Deborah
    Deborah
    6/21/2011 4:08 PM

    Oh, I LOVE my Fitbit! I've had mine about a year now, and it's so motivating. Sometimes I catch myself walking just a little further, taking the stairs, or jogging in place, just to get those last few steps to my daily goal. It's great to see the totals for the week, and look at the history online.

    The Fitbit works well into other weight-loss programs if you don't want to use their site for food tracking.

  • Katherine
    Katherine – Grommet Team
    6/21/2011 4:48 PM

    @Deborah: Thank you for stopping by to share your experience. It is great to hear that you are still going strong after a year. We wish you continued success on your fitness program!

  • Gwen
    Gwen
    6/28/2011 8:58 PM

    I order my Fitbit on June 20, and I am still waiting for it to ship. Would love to have it for the summer.

  • Katherine
    Katherine – Grommet Team
    6/29/2011 9:21 AM

    @Gwen Norton: I've sent your information to our Customer Service team who will be in touch with you about the delivery of your order.

  • Leslie
    Leslie
    8/9/2011 1:39 PM

    Order #100021766

    Hi - I ordered a FitBit on July 11th but haven't received it. Can you let me know the status of my order? Thanks.

  • Katherine
    Katherine – Grommet Team
    8/9/2011 1:46 PM

    @Leslie Mitchell: Thank you for reaching out to us. Yes, we will check on this and follow up with you directly.

  • Roxann
    Roxann
    9/29/2011 12:20 PM

    I want to treat myself to a FitBit for my birthday, but I need to know if the product delays have been fixed and did Julia Kemp write an up-date on the product that I missed? For all of the units sold, there is very little consumer feed-back posted on this site...why?

  • Katherine
    Katherine – Grommet Team
    9/29/2011 12:46 PM

    @Roxann : We don't do a good enough job encouraging people to come back to the site after their purchase to let us know how it worked out for them. This is definitely something that we want to improve. We are so grateful when our customers do come back unprompted and share their experiences. I will check in with Julia and with the customer support team for an update.

  • Katherine
    Katherine – Grommet Team
    9/29/2011 11:15 PM

    @Roxann : Our customer service team tells me that we have no unshipped Fitbit orders, but this does continue to be a very popular item that sometimes the demand outpaces the supply.

  • janet griffith
    janet griffith
    10/9/2011 10:43 AM

    How does fitbit know about the food that I have eaten during the day?

  • Katherine
    Katherine – Grommet Team
    10/9/2011 8:43 PM

    @janet griffith: You will add those in manually.

  • Jacki
    Jacki
    2/10/2012 6:46 PM

    I travel for a living and spend some weeks on the road. How much data will the device hold? Is the base unit another gadget I will have to travel with or can I download my data to my laptop when traveling?

  • Chew-Hoong
    Chew-Hoong – Grommet Team
    2/11/2012 12:36 PM

    @Jacki French: Data storage includes 7 days for minute-by-minute calorie burn and sleep data; 30 days for daily steps, calories and distance. You need the base station to upload info to Fitbit.com. Your stats automatically upload whenever your Tracker is within about 15 feet of the base station plugged into your laptop. Check out the DETAILS tab (below the video) for more info.

The launch day conversation has ended. Please direct further questions about this Grommet to our Community Experience Team.