Chronic Treatment

Quell is a drug-free treatment that is FDA-cleared to help ease chronic pain 24/7—even during sleep. For the millions of chronic pain sufferers out there, it’s an option that could finally mean some relief. This is the first wearable device that can deliver a decades-old therapy, called Transcutaneous Electrical Nerve Stimulation, or “TENS.” It is approved for nighttime use, which is important because chronic pain often worsens at night and interferes with sleep. Attach Quell to your upper calf, which is an area with a lot of sensory nerves. The device sends an electric pulse through an electrode that stimulates those nerves to carry neural pulses to your brain. That in turn triggers a natural reaction to block pain throughout your body. The sensation is a little like a warm, mild vibration. Each treatment lasts for an hour, running every other hour, and you can adjust the strength or opt to skip a session. Use the companion app to time treatments, check battery life, or track sleep patterns (but you don’t need the app to use the device). As with most treatments, this may or may not be effective for everyone, but the results are encouraging. Studies by Quell show about 80% of people get some pain relief. Of course you should always run something like this by your doctor. But if you’re caught in a cycle of chronic pain and sleep loss, it’s probably worth looking into this pain relief wearable.

Quell

Pain Relief Wearable

Chronic Treatment

Quell is a drug-free treatment that is FDA-cleared to help ease chronic pain 24/7—even during sleep. For the millions of chronic pain sufferers out there, it’s an option that could finally mean some relief. This is the first wearable device that can deliver a decades-old therapy, called Transcutaneous Electrical Nerve Stimulation, or “TENS.” It is approved for nighttime use, which is important because chronic pain often worsens at night and interferes with sleep. Attach Quell to your upper calf, which is an area with a lot of sensory nerves. The device sends an electric pulse through an electrode that stimulates those nerves to carry neural pulses to your brain. That in turn triggers a natural reaction to block pain throughout your body. The sensation is a little like a warm, mild vibration. Each treatment lasts for an hour, running every other hour, and you can adjust the strength or opt to skip a session. Use the companion app to time treatments, check battery life, or track sleep patterns (but you don’t need the app to use the device). As with most treatments, this may or may not be effective for everyone, but the results are encouraging. Studies by Quell show about 80% of people get some pain relief. Of course you should always run something like this by your doctor. But if you’re caught in a cycle of chronic pain and sleep loss, it’s probably worth looking into this pain relief wearable.
Crowdfunded
Made in the USA
Tech & Innovation

Grommet Launch Conversation

Grommet Launch Conversation

  • Pete
    Pete

    Hello everyone! I'm proud to introduce Quell to The Grommet. I'd be happy to answer any questions you have!

  • Mike
    Mike – Grommet Team
    12/16/2015 1:24 PM

    What audiences have you seen Quell resonating with the most?

  • Pete
    Pete – Special Guest
    12/16/2015 1:26 PM

    As Quell is broadly FDA cleared for management of chronic pain we have seen a wide variety of conditions that Quell has worked for including back, leg, foot, arthritic and nerve pain.

  • Mike
    Mike – Grommet Team
    12/17/2015 10:15 AM

    For those wondering about FDA cleared vs. FDA approved, here is the difference according the FDA:

    "clear" - these medical devices are ones that FDA has determined to be substantially equivalent to another legally marketed device.

    "approve" - those devices for which FDA has approved a premarket approval (PMA) application prior to marketing. This approval process is generally reserved for high-risk medical devices.

  • Mike
    Mike – Grommet Team
    12/16/2015 1:26 PM

    What have your users found to be the biggest difference in their lives since using Quell?

  • Pete
    Pete – Special Guest
    12/16/2015 1:26 PM

    Our users share how much they are able to reclaim their previous quality of life. Getting back to things they used to do before their chronic pain, whether it’s going to work, going to dinner with family/friends, gardening, exercise, playing with kids/grandkids, or just getting a good night’s rest.

  • Mike
    Mike – Grommet Team
    12/16/2015 1:27 PM

    What has the feedback from the medical community been like?

  • Pete
    Pete – Special Guest
    12/16/2015 1:28 PM

    We have a professional sales team calling on the medical community which has elicited a very positive response. We are proud to share that we recently received the American Podiatric Medical Association Seal of Approval.

  • Mike
    Mike – Grommet Team
    12/16/2015 1:28 PM

    If there is one thing you hope people take away from Quell, what is it? What excites you the most?

  • Pete
    Pete – Special Guest
    12/16/2015 1:29 PM

    We are thrilled to offer a revolutionary, drug-free, 24/7 wearable pain relief device to help people regain what chronic pain has taken from them and get their lives back.

  • Mike
    Mike – Grommet Team
    12/16/2015 1:29 PM

    I imagine there will be a lot of questions on here about what types of pain this will work best for. Do you have a sort of overarching answer about Quell’s best uses?

  • Pete
    Pete – Special Guest
    12/16/2015 1:30 PM

    Quell is broadly FDA cleared for chronic pain. Quell is designed for people with back, leg, foot, arthritic and nerve pain. In a recent clinical study that included conditions such as fibromyalgia, painful diabetic neuropathy, sciatica, and osteoarthritis, 81% reported improvement in their chronic pain and 67% were able to reduce their pain medications.

  • Ian
    Ian
    12/17/2015 10:01 AM

    @Pete Are there any studies that support these claims? Can you site your sources? I would love a relief to my chronic pain, but I have my doubts.

  • D
    D
    12/17/2015 10:04 AM

    @Ian

  • D
    D
    12/17/2015 10:06 AM

    @D sorry Ian my computer was quicker than I was! What I mean to say, is I completely agree. I would like to see studies, statistics, and sources. I am also curious to know if this is considered safe for someone with a pacemaker or heart condition. There are no mention of such things that I see immediately available. This presents a big concern for me.

  • Mike
    Mike – Grommet Team
    12/17/2015 10:24 AM

    Great questions, D and Ian! Here is a study straight from the Quell site that should help quell concerns.

    D, you'll have to check with your doctor if it is safe with a pacemaker.

  • Pete
    Pete – Special Guest
    12/17/2015 10:29 AM

    @D and @Ian the study link above will give you a better understanding and perspective of Quell. @D we always recommend that you consult with your physician before using Quell if you have a pacemaker or any other electronic implants.

  • Deborah
    Deborah
    12/17/2015 12:10 PM

    @D and @Ian I received a Quell for my birthday in July. I have degenerative disc disease, fibromyalgia and osteoarthritis so there is rarely a part that does not hurt. The Quell, although I have not found it to remove all pain, does bring the level down so that I can enjoy an afternoon of shopping and lunching with my sisters which I could not have even considered doing before! It really helps with everyday, around the house functioning and I would recommend that anyone with chronic pain give it a try. I've already given the information about the Quell to my Doctor to pass along to other patients.

  • Linda
    Linda
    12/17/2015 12:30 PM

    @Deborah I appreciate your input. I have degenerative disc disease, osteoarthritis and more. I use conventional tens units and opioid patches and still there are days I find pain unbearable and I refuse to go to higher levels of drugs. This might be an alternative or at least a supplement towards relieving some of the pain.

  • Mike
    Mike – Grommet Team
    12/17/2015 12:40 PM

    That is exactly what it is intended to be, Linda, and I hope you find it to be the case! Thanks so much for the comment!

  • Glenda
    Glenda
    12/17/2015 4:33 PM

    @Mike It sounds like this uses the same principle as a TINS unit, would that be accurate? For those not familiar with TINS, I have one for pain with Multiple Sclerosis, it has to be prescribed by your doctor and it sends electrical pulses to help with chronic pain. This sounds like it might be a prescription free way of getting similar results ?

  • Mike
    Mike – Grommet Team
    12/17/2015 4:44 PM

    The big difference, Glenda, is that a TENS unit tends to be localized. The placement of electrodes is important as it has to correspond to where the pain is. With Quell, you just place it on your calf and it works throughout your body. So it is much more comprehensive. But yes, it is a prescription-free way to receive chronic pain management.

  • Joelle
    Joelle
    12/17/2015 4:58 PM

    @Mike Hey, wouldn't it be better for a doctor to prescribe this so folks with health or flex savings accounts would then be able to use their accounts to purchase Quell? And since it's been cleared by the FDA...I'm a CPhT (certified pharmacy tech); I do know that certain OTCs, including TENs units, can be purchased using one's health/flex savings accounts, but only as long as it's prescribed by a doctor. Just a thought. It's definitely something I'd like to look into as I have Myofacial Pain Syndrome (another little gift due to Fibromyalgia).

  • Mike
    Mike – Grommet Team
    12/17/2015 5:25 PM

    Hi Joelle, having this be something that is prescribed couldn't be farther from my jurisdiction, but Pete did say that Quell is approved for FSA purchase. Hope this helps!

  • Shannon
    Shannon
    12/17/2015 8:26 PM

    @Mike my Doctor is currently prescribing the Quell he has said he has not had any insurances cover it yet.

  • Mike
    Mike – Grommet Team
    12/18/2015 10:15 AM

    Hi Shannon, thank very much for the info. Hopefully it is something they will cover in the future!

  • Mike
    Mike – Grommet Team
    12/16/2015 1:31 PM

    What does it mean to you to be launching on The Grommet and what do you expect the response from the community to be like?

  • Pete
    Pete – Special Guest
    12/16/2015 1:31 PM

    The Grommet offers us a unique way to tell the Quell story and to reach those who experience chronic pain themselves or who have family or friends that suffer from chronic pain. We hope to share this new drug free alternative so people can reclaim their lives from chronic pain.

  • Darlene
    Darlene
    12/17/2015 10:18 AM

    New question....... can a person with a pacemaker use it?

  • Mike
    Mike – Grommet Team
    12/17/2015 10:24 AM

    You'll want to check in with your doctor, Darlene.

  • Pete
    Pete – Special Guest
    12/17/2015 10:31 AM

    @darlene Please check with your physician or cardiologist before using Quell

  • Cristina
    Cristina
    12/17/2015 10:20 AM

    Hi there, do you know if this is something that would qualify for an FSA purchase?

  • Pete
    Pete – Special Guest
    12/17/2015 10:30 AM

    @Cristina Quell is a FSA approved product

  • Cristina
    Cristina
    12/17/2015 10:37 AM

    @Pete Thank you Pete. I'll be purchasing one Jan 1, 2016 :) So just to put it out there (if it hasn't been asked yet) what is the return policy?

  • Mike
    Mike – Grommet Team
    12/17/2015 10:46 AM

    Glad to hear it, Cristina! The return policy is 60 days for a full refund.

  • S
    S
    12/17/2015 10:31 AM

    I hate to be negative but $250 is a lot of money to spend on something that may not help someone with chronic pain. Those who do suffer from chronic pain are usually desperate for relief and will try anything but your item is extremely pricey.

  • Cristina
    Cristina
    12/17/2015 10:35 AM

    @S Have you checked the return policy? I am in the same boat with pain. I'll try almost anything at this point. However it is worth taking a chance on rather than taking another pill in my opinion.

  • Pete
    Pete – Special Guest
    12/17/2015 10:42 AM

    @Cristina We appreciate your feedback about the cost of the Quell device and electrodes. We continually face the challenge of balancing the high costs associated with bringing the latest technology to the marketplace and delivering it at a price point that makes it accessible to the largest number of people possible, but assure you that is our goal. The 60 day money back guarantee allows people to try Quell and if it doesn't work for them, they can return it for a full refund.

  • Emily
    Emily
    12/17/2015 11:54 AM

    @s @Cristina, I've been using a similar device that is made to be worn on the lower back for chronic back pain. It is bulky and since it just sticks on with gel pads doesn't always stay in place. That said, I've found it works on widespread pain such as fibromyalgia and chronic pain from stenosis, facet joint arthritis,and SI joint arthritis along with chronic sciatica and knee pain. The stimulation from a TENS unit seems to provide wide spread pain relief. The Quell device is considerably more expensive but seems like it would be much easier to wear on a daily basis and the replacement pads would probably be much less in the long run. My current device uses a pair of gel pads that last "up to 5 uses" (I believe it says). These run around $15+ for 5 pairs. If you are active they last a day or two. Less active 3-5 days. Add to that the batteries that need to be changed once a month or so in the unit (Quell doesn't mention the batteries) and twice a year or so in the remote. I'm wondering if you can adjust the level of intensity and if the Quell uses an alternating pattern of stimulation which is supposed to give you long term relief. I've found through personal experience that the long term relief builds over time and you get to a point of having to wear the device on a maintenance basis rather than daily like in the beginning. I like a fairly strong level of simulation as I feel it works better for long term relief for me personally. The cycle in my current unit is approx 20 min and I'm constantly restarting it. I love the idea of the Quell cycling every other hour (I think I read that) and that it will work while you sleep. I'm definitively looking into this device further but it sounds like it will work for what we need as chronic pain sufferers. It must be tax deductible. TENS units are covered by some insurable companies if the proper codes are submitted.

  • Jennifer
    Jennifer
    12/17/2015 12:00 PM

    @S Regarding the cost: I suffer from chronic migraines and (usually) mild fibromyalgia. I was recently prescribed a headband device using the same technology by my neurologist for the migraines. It cost $350 and required a prescription (so it is a tax deduction). However, the initial output wasn't what bothered me -- it was worth the cost for me to get off of the mind-numbing medication I was on. It has helped my migraines to a degree.

    @Pete - forgive me if this has been asked already - the question most people don't think to ask is how much do the electrodes cost, and how long do they last? This ongoing expense was what I didn't consider with the migraine device, and as someone on disability with an extremely limited income, I know that can be a problem.

  • Mike
    Mike – Grommet Team
    12/17/2015 12:39 PM

    Emily, Jennifer, thank you so much for the comments and feedback. It is excellent to see this on a product like this as it is so important.

    Emily, you can adjust Quell's level of intensity. It won't adjust the frequency of the treatment, but it will adjust how strong it is. You can adjust it up to 1.25% more than the standard intensity and drop it to 5% below the standard. And yes, it does alternate every hour, you read that correctly. I sincerely hope you have success with it!

    Jennifer, if you buy Quell in the next week, you will receive four additional electrodes for free with your purchase, which already includes two electrodes. In total, that will last you three months. Each electrode lasts about two weeks. After this next week is over, we will be selling additional electrodes separately. They will come in packs of two (one month) and will sell for $29.95. I also hope you find success with Quell!

  • Pete
    Pete – Special Guest
    12/17/2015 12:52 PM

    @Emily Quell has a built-in rechargeable lithium battery that is included in our 2 year manufacturer's warranty, so you don't have to worry about the cost of constantly replacing the battery with a disposable.

    The stimulation pulse is biphasic symmetrical, current regulated for optimal nerve stimulation. The therapeutic intensity is set during a short initial calibration process, but as Mike mentioned, you may tweak the intensity as you start using the device. Quell remember the adjustments you make and apply those settings to future sessions.

  • Joelle
    Joelle
    12/17/2015 5:02 PM

    @Pete

  • Joelle
    Joelle
    12/17/2015 5:09 PM

    @Pete Ooops! Major finger fart here....sorry. For those wondering about cost. As I see it, $250 for the unit is certainly cheaper than going to physical therapy and/or being limited by one's health insurance on approval and the number of treatments. Been there, done that. And I hate having a TENs treatment done at the chiropractor. Had a bad experience when I was hooked up and then left alone. The thing malfunctioned (the power increased on its own) and boy, did I get very upset. Told 'em to never put one of those things on me again...again, just sayin'...

  • Mike
    Mike – Grommet Team
    12/17/2015 5:23 PM

    Thanks very much for the input, Joelle!

  • Tammi
    Tammi
    12/17/2015 10:31 AM

    Will this device work on necks?

  • Pete
    Pete – Special Guest
    12/17/2015 10:35 AM

    @Tammi You would not wear Quell on your neck as it is designed to be worn on your leg.

  • Demetra
    Demetra
    12/17/2015 11:38 AM

    @Pete With the understanding that you wear the Quell on the leg, will it still help chronic pain in the neck and shoulders? I have herniated discs in the low back and neck which also sometimes cause nerve pain down my left arm. Will the Quell help me with all areas?

  • Pete
    Pete – Special Guest
    12/17/2015 12:45 PM

    @Demetra Although you're wearing it on the leg, Quell is powerful enough to stimulate the sensory nerves in the upper calf, which carry neural pulses to the brain. This stimulation triggers the release of the body’s natural pain blockers to deliver widespread relief in your body. We've heard from people with chronic pain in all of the areas you've mentioned, but underlying conditions and response to pain vary so much from person-to-person, it's difficult to predict how any one person will respond. Quell may help all of your pain points, a few, or none. You are a good candidate, however, so we'd recommend you take advantage of the 60 day return policy and give it a try!

  • Sara
    Sara
    12/17/2015 1:17 PM

    @Pete @Tammi I find that although the quell is worn on my leg, it helps my neck pain.

  • mitch
    mitch
    12/17/2015 10:31 AM

    I've had a lot of nerve pain as the result of shingles. Will this device help to relieve it? The pain is around the chest area. Since it is worn on the leg, does it work throughout the body? Thanks!

  • Pete
    Pete – Special Guest
    12/17/2015 10:33 AM

    @mitch Good Question. Even though the Quell is worn on your leg, it delivers widespread relief throughout your body.

  • Mary
    Mary
    12/17/2015 10:40 AM

    @mitch Very interesting product - my arthritis in my knee only impacts me when I squat down , I don't have any daily pain in my knees. Even then it's not so painful it's more like a tight feeling. Could this products improve my ability to squat ? What is your return policy if it doesn't help reduce someone's pain? I'm thinking of my mother in law too - very bad arthritis

  • Pete
    Pete – Special Guest
    12/17/2015 10:43 AM

    @Mary Quell will help relieve the pain associated with your arthritis and help you to be able to squat. There is a 60 day money back guarantee if you find the Quell isn't right for you

  • Kay
    Kay
    12/17/2015 10:50 AM

    @Mitch, it hasn't worked for my nerve pain, see my reply below about neuropathy. Sorry I wear one for fibromyalgia, but for my neuropathy it doesn't touch it. I even wear a implanted nerve stimulator that doesn't help much either. Best of luck.

  • Mike
    Mike – Grommet Team
    12/17/2015 10:57 AM

    Thanks very much for the feedback, Kay!

  • Pete
    Pete – Special Guest
    12/17/2015 10:59 AM

    @Kay We're glad to hear that Quell is providing you with relief from your fibromyalgia, but sorry that it isn't putting a dent in your neuropathy pain. People with nerve pain are actually good candidates for Quell, but everyone is different and no treatment modality will work for everyone, so we suggest people take advantage of the 60 day guarantee to give it a try.

  • Sara
    Sara
    12/17/2015 1:19 PM

    @Pete @Kay I have had relief from the Quell for my nerve pain that is from my disc injuries. I find that when I have the Quell on I have little to no radiating of the pain.

  • Seamus
    Seamus
    12/17/2015 10:39 AM

    Would this help with RLS?

  • Pete
    Pete – Special Guest
    12/17/2015 10:46 AM

    @Seamus Quell is broadly indicated for the relief of chronic pain, but anecdotally, we know people are also using this technology for RLS successfully. Everyone is different, however, so we would recommend that you try Quell. Please let us know how it works for you (or your loved one)!

  • Anita
    Anita
    12/17/2015 10:57 AM

    @Pete I'm thinking of getting one for my Mom who suffers from chronic back pain (as a result of a fall many years ago which resulted in several broken vertebrae) and arthritis. If she doesn't get relief from it, what is your return policy?

  • Mike
    Mike – Grommet Team
    12/17/2015 11:11 AM

    60 days for a full refund, Anita!

  • Kay
    Kay
    12/17/2015 10:47 AM

    I have to tell you, I've been using the Quell for 3 months now, I have chronic pain, neuropathy in both feet and fibromyalgia. Honestly, for the fibromyalgia, it's a game changer, really helps. For neuropathy, doesn't touch it for me. Nerve pain is just plain untouchable and I also wear an implanted nerve stimulator for the nerve pain and it doesn't even cut it. BUT for fibro, go for it.!

  • Pete
    Pete – Special Guest
    12/17/2015 10:48 AM

    @Kay We are so happy to hear that you are getting pain relief from Quell. Thank you for the shout out!

  • Karen
    Karen
    12/17/2015 10:51 AM

    I, too, am wondering about the return policy. I have trochanteric bursitis and do not like to continue to get steroid shots. But $250 is a lot to take a chance on. What is the return policy?

  • Pete
    Pete – Special Guest
    12/17/2015 10:53 AM

    @Karen There is a 60 day money back guarantee. There is no risk involved to try Quell and only reward with pain relief.

  • Karen
    Karen
    12/17/2015 10:54 AM

    Sorry, your answer to the return policy came up after I submitted my question.

  • Pete
    Pete – Special Guest
    12/17/2015 10:57 AM

    @Karen No worries! I am happy to answer all questions and chat it up with everyone here.

  • Anita
    Anita
    12/17/2015 10:58 AM

    @Pete Ditto here!

  • Elizabeth
    Elizabeth
    12/17/2015 11:07 AM

    How much do replacement electrodes cost? Forgive me if you already answered this question, but I didn't see it.....

  • Mike
    Mike – Grommet Team
    12/17/2015 11:10 AM

    No need to apologize, Elizabeth, you can't see it! That is because if you purchase Quell here on site in the next week, you will receive four additional electrodes (two months worth) for free with your purchase. After that week, additional electrodes will be available for $29.95 which will give you a month supply.

  • Elizabeth
    Elizabeth
    12/17/2015 11:31 AM

    Thanks so much, Mike. Another question which may be hard to answer, though, but I'll give it a try: I have a lot of arthritis. Would I wear the device all day, every day or does it have "carry-over" effect & keep the pain at bay after you take it off? Do the effects "build up" kind of like they do with acupuncture?

  • Mike
    Mike – Grommet Team
    12/17/2015 11:49 AM

    Hi Elizabeth, happy to help! Quell is something that you would wear all day, every day. There isn't a carry over effect that I am aware of. Quell will turn itself on and off every other hour. So you'll get an hour of treatment, it'll turn off for an hour, another hour of treatment, and so on. You can certainly take it off if you feel you don't need the relief for a little while and of course when you are showering or swimming. But, it is meant to be worn day and night to help manage pain.

  • Pete
    Pete – Special Guest
    12/17/2015 12:08 PM

    @Elizabeth You would wear Quell as needed to address your arthritis pain, although we recommend that you wear it a minimum of several hours a day to start. Some users wear Quell throughout the day and night, only taking it off to shower. We have heard from some users that they experience a "carry-over" effect and are sleeping better at night even though they aren't wearing it then, for instance. Generally, you should expect to continue experiencing some relief 30-60 minutes after the conclusion of an active therapy session as well.

  • Carmen
    Carmen
    12/17/2015 1:36 PM

    @Karen

  • Ann
    Ann
    12/17/2015 10:55 AM

    Would this help with migraines?

  • Pete
    Pete – Special Guest
    12/17/2015 11:00 AM

    @Ann Generally Quell does not help with migraines because they occur in a different area of the brain than the one that Quell affects.

  • Joy
    Joy
    12/17/2015 10:58 AM

    I was wondering if you can address the size issue? I don't see the dimensions here...I frequently buy "one size fits all" things and they are too tight. Thanks for any info you can offer.

  • Pete
    Pete – Special Guest
    12/17/2015 11:03 AM

    @Joy I believe you are referencing the sports band. The band is 20 inches and is adjustable. Extenders are available if you need a little bit more length.

  • Joy
    Joy
    12/17/2015 11:05 AM

    @Pete Great! Thanks!

  • robert
    robert
    12/17/2015 11:00 AM

    I see this is a starter kit where do iget replacement or additional treatments?

  • Mike
    Mike – Grommet Team
    12/17/2015 11:04 AM

    Hi Robert, if you buy Quell here in the next week, you will receive two months worth of electrodes (4) added to your purchase. So you'll get six in total. After the week is up, you will be able to purchase additional electrodes here on site.

  • Justin
    Justin
    12/17/2015 11:01 AM

    Will this help with carpal tunnel and/or shoulder pain..?

    If ordered today, when will I receive the unit?

  • Pete
    Pete – Special Guest
    12/17/2015 11:08 AM

    @Justin Quell is broadly indicated for the relief of chronic pain. We have seen some results in upper body and I would suggest with our 60 day return policy, you give it a shot.

    If you ordered today, you would receive the starter kit in the next week.

  • Cristina
    Cristina
    12/17/2015 11:13 AM

    @Justin Good question Justin I have carpal tunnel in both hands as well as the shoulder pain (and other various aches and pains throughout my body). I'm anxious to find out what this will give relief for.

  • Pete
    Pete – Special Guest
    12/17/2015 12:10 PM

    @Cristina We have heard from people with a wide variety of chronic pain conditions (from facial nerve pain conditions on down to the feet) who have had success with Quell due to the widespread pain relief response. Quell would definitely be worth a try!

  • Cristina
    Cristina
    12/17/2015 1:14 PM

    @Pete Oh yes I'm definitely going to get one, I should have phrased my comment more like "I can't want to find out what it will do for MY aches & pains :)"

  • Mike
    Mike – Grommet Team
    12/17/2015 2:08 PM

    And for visual effect, I am imagining you said it with this level of enthusiasm...

  • Cristina
    Cristina
    12/17/2015 3:24 PM

    @Mike if Brad Pitt comes with it, I'll place my order now!

  • Mike
    Mike – Grommet Team
    12/17/2015 3:25 PM

    Unfortunately, I can't promise that....

  • Cristina
    Cristina
    12/17/2015 3:27 PM

    Actually, I have to wait until my FSA renews after the first of the year - and yes, I'm super excited!!

  • Mike
    Mike – Grommet Team
    12/17/2015 3:33 PM

    So glad to hear it, Cristina! to your success with it!

  • Drew
    Drew
    12/17/2015 11:01 AM

    Hi -

    Is there an App for Android phones?

  • Pete
    Pete – Special Guest
    12/17/2015 11:09 AM

    @Drew We have an amazing app for both Android and Apple.

  • Jim
    Jim
    12/17/2015 11:02 AM

    Why is Grommet accepting quack devices like these?

  • Mike
    Mike – Grommet Team
    12/17/2015 11:07 AM

    Hi Jim, I'm afraid I've lost you at "quack." I think an FDA-cleared, drug-free device that helps 80% of those with chronic pain is the farthest thing from a "quack" device. This is a groundbreaking product and we have always accepted and celebrated innovation like that. We're all ears if you have specific feedback about Quell.

  • Cristina
    Cristina
    12/17/2015 11:07 AM

    @Jim What is your comment based on? Have you tried this device? Please, do share your individual experience, as each experience for any health care device, medication or surgery is unique to the individual.

  • Donna
    Donna
    12/17/2015 11:54 AM

    @Cristina I have not tried this Quell device but I want to respond to Jim's comment. I would like to suggest Jim, that you go look up a device called a Walkaide. It is a device which needs a doctor's RX but it appears to be the exact same thing as this Quell. I would also like to suggest that before you call something a quack device you look into it a bit more because someone could read your comment and hesitate to get the relief they desperately need.

  • Nancy
    Nancy
    12/17/2015 12:01 PM

    Jim, as a licensed physical therapist I can tell you that transcutaneous electrical nerve stimulation has a long, evidence based history of use in mainstream rehabilitation medicine. This appears to be just a more convenient method of delivery, without having to worry about battery packs falling in the toilet, etc. (yes, I have had more than one patient have that happen!)

  • Mike
    Mike – Grommet Team
    12/17/2015 12:22 PM

    Hi Donna, thanks for your comment and thank you, Nancy, for professional opinion. I just want to make one distinction. While they are worn in much the same way and both provide success for users, Walkaide and Quell are very different. Walkaide is focused on helping those with drop foot while Quell is a more comprehensive device for relieving chronic pain.

  • Sara
    Sara
    12/17/2015 1:22 PM

    @Jim - I think you'll find that there are people such as myself that have experienced REAL relief with this product. Hopefully you aren't someone that suffers with chronic pain. As someone with a few chronic illnesses, I can personally attest to the fact that you get to a point where you will try ANYTHING to get relief. When I stumbled upon the Quell, there was no question whether or not to try it. To put it simply, it works.

  • Christine
    Christine
    12/17/2015 11:06 AM

    It doesn't look like it has a very large band...what about around larger legs...an overweight person? What's the largest it will fit?

  • Pete
    Pete – Special Guest
    12/17/2015 11:13 AM

    @Christine The sports band is 20 inches and fits most legs. We do offer a free extender for those who need a little extra length.

  • Kim
    Kim
    12/17/2015 11:08 AM

    My brother has chronic stomach pain that has not been diagnosed despite a plethora of tests. I'm suspicious it is nerve pain due to scar tissue from an old surgery. Is this the kind of thing Quell might help?

    Kim N

  • Pete
    Pete – Special Guest
    12/17/2015 11:16 AM

    @Kim Quell does relieve nerve pain, but I have not heard of anyone using it for a condition like your brother's. I always suggest trying it out and if it is not a good fit for him, you have 60 days to return.

  • Doreen
    Doreen
    12/17/2015 11:21 AM

    Does Medicare cover or partially cover the cost of this product by any chance?

  • Pete
    Pete – Special Guest
    12/17/2015 11:27 AM

    @Doreen Quell is an over-the-counter device and does not need a prescription. Most insurance companies will not cover the cost, but you are free to contact your insurance carrier to see if they will reimburse you for the unit.

  • Shelly
    Shelly
    12/17/2015 11:21 AM

    Would this device help for pain in a leg caused by blockage?

  • Pete
    Pete – Special Guest
    12/17/2015 11:29 AM

    @Shelly Quell does deliver wide spread pain relief in you legs. I have not heard of any blockage related users, but that doesn't mean they exist. Please consult with your physician before trying Quell.

  • Joan
    Joan
    12/17/2015 11:22 AM

    I was just at Prism, a place that works with Medicare, to check out getting a walker for after surgery, and Kim asked if I had heard about Quell. We had been discussing all my aches and pains. I hadn't. She showed me how the whole thing worked. I would have to wait until I'm recovered from the surgery, Insurances do not pay for any of the cost

    so far. Then today I go on The Grommet, and what do I see? Quell. I'm hoping it will work when I trt it.

  • Pete
    Pete – Special Guest
    12/17/2015 11:31 AM

    @Joan I think the universe is trying to tell you something:)

  • Mike
    Mike – Grommet Team
    12/17/2015 11:40 AM

    I agree. This is crazy, Joan....

  • Cristina
    Cristina
    12/17/2015 11:52 AM

    @Mike you are the king of animated gifs LOL

  • Mike
    Mike – Grommet Team
    12/17/2015 11:53 AM

    And Cristina, you are too kind! :)

  • Aileen
    Aileen
    12/17/2015 11:28 AM

    I have had one for several months. I have chronic low back pain and sciatica and am happy to report that Quell really really works. I was able to cut back on pain meds. LOVE LOVE LOVE.

  • Pete
    Pete – Special Guest
    12/17/2015 11:32 AM

    @Aileen Great news! We love hearing about all of customers who are able to reclaim their life from pain. Thank you for the awesome post!

  • Vinette
    Vinette
    12/17/2015 11:30 AM

    Is this tax deductible as a medical device? Thanks.

  • Pete
    Pete – Special Guest
    12/17/2015 11:33 AM

    @Vinette I like your thinking. That is something you would need to pursue with your accountant or tax specialist.

  • Sara
    Sara
    12/17/2015 1:56 PM

    @Vinette - In order to be deductible as a medical device and without a prescription for it, it would have to be for the "diagnosis, cure, mitigation, treatment or prevention of disease, or for the purpose of affecting any structure of function of the body". As such, I would probably make the argument that it would be. This advice is not meant to be relied upon beyond the purposes of this conversation all opinions are my own.

  • Donna
    Donna
    12/17/2015 11:48 AM

    Do you know what a Walkaide is and if so do you think this is comparable?

    It appears to be exactly the same thing.

    Thanks

  • Pete
    Pete – Special Guest
    12/17/2015 11:55 AM

    @Donna Walkaide helps with those who suffer from dropfoot. Quell delivers widespread pain relief through out the body and is not FDA cleared for dropfoot.

  • Patricia
    Patricia
    12/17/2015 12:26 PM

    @Pete will this help with shoulder and arm pain from a complete rotator-cuff tear. this is a very old injury which is now giving me trouble.

  • Pete
    Pete – Special Guest
    12/17/2015 12:36 PM

    @Patricia We have heard from people with a wide variety of chronic pain conditions (from facial nerve pain conditions on down to the feet) who have had success with Quell due to the widespread pain relief response. Quell would definitely be worth a try!

  • Emily
    Emily
    12/17/2015 12:38 PM

    Walkaide is an FES device. Quell is a TENS device. They are completely difference deuces for different uses.

    From the Web:

    Transcutaneous Electrical Nerve Stimulators (TENS) use electrotherapy to stimulate the nerves and active therapeutic healing. Electronic Muscle Stimulators (EMS), on the other hand, sends electric impulses that cause muscle contraction. EMS units are used to prevent atrophied muscles, for retraining muscles (e.g. in partial paralysis), to increase range of motion, and other uses.

  • Pete
    Pete – Special Guest
    12/17/2015 12:41 PM

    @Emily I think you just about covered it! Quell is indicated for the relief of chronic pain, while Walkaide is indicated for drop foot.

  • Mike
    Mike – Grommet Team
    12/17/2015 12:43 PM

    Stole the words right from my keyboard, Emily! Thank you for taking the time to make the clarification! Walkaide's primary intention is helping those with drop foot. Quell is a more comprehensive device.

  • Donna
    Donna
    12/17/2015 12:06 PM

    Have you heard of this being paid for by Labor and Industries or Workers Comp?

    Have you heard of it being used by anyone with a condition known as CRPS, or RSD?

    May I ask your background as it relates to medical interventions?

    Thanks

  • Pete
    Pete – Special Guest
    12/17/2015 12:29 PM

    @Donna We have heard from some worker's comp service providers who are interested in offering Quell, although I don't have any additional details.

    We have heard from quite a few users with CRPS/RSD who have experienced relief while using Quell. Everyone's experience with CRPS is different, however, so we recommend that you take advantage of the 60 day guarantee and try Quell to determine whether it helps your CRPS.

    Quell is manufactured by NeuroMetrix, Inc, a Boston based company founded in 1996 as a spin-off from the Massachusetts Institute of Technology. NeuroMetrix is a publicly traded medical technology company that develops innovative wearable technology and point-of-care neurodiagnostic devices, so we have a long history in medical devices.

  • Nancy
    Nancy
    12/17/2015 12:08 PM

    Are the electrodes specific to your device? Or would customers be able to get replacements from other companies? It could be hard if they are dependent on just the one company...

  • Pete
    Pete – Special Guest
    12/17/2015 12:16 PM

    @Nancy The Quell electrode is the only electrode cleared by the FDA for use on this device. The electrode was designed to ensure optimal performance and the highest level of safety.

  • Suzanne
    Suzanne
    12/17/2015 12:11 PM

    I suffer from intermittent trigeminal nerve pain (face pain) caused by a dentist nicking

    the nerve during dental implants. I take prednisone when necessary. Can the device be worn only when I have an episode of pain or must it be worn daily..?????

  • Pete
    Pete – Special Guest
    12/17/2015 12:20 PM

    @Suzanne You may wear Quell as much/little as needed to address your chronic pain, but recommend that you use it a minimum of several hours a day to determine what works for you. One of our most enthusiastic supporters suffers from chronic pain due to trigeminal neuralgia.

  • Pegi
    Pegi
    12/17/2015 12:11 PM

    Is a smart phone necessary to use this product?

  • Pete
    Pete – Special Guest
    12/17/2015 12:17 PM

    @Pegi You do not need a smartphone to use Quell. The device functions independently of the app.

  • DuWayne
    DuWayne
    12/17/2015 12:21 PM

    Will this device help with my spouse's constant pain caused by knee damage?. Cartilage loss in both knees to the point where she has a bone on bone condition that hurts even when she is off her feet.

  • Pete
    Pete – Special Guest
    12/17/2015 12:34 PM

    @DuWayne Quell is broadly indicated for the relief of chronic pain. We've heard from users with chronic pain from knee damage who have reported experiencing relief with Quell. As is the case with any treatment modality, we can't tell you definitively whether your spouse will get relief with Quell, but recommend she give it a try. You have 60 days to try it risk-free. My team is here to help if you have any questions or if she's not getting the relief she expects.

  • Paula
    Paula
    12/17/2015 12:23 PM

    Hey Pete, I'm looking at this for my husband who has terrible knee pain, will this help with that? Also, I have narrowing of the spine and degenerative hip on my right side, will it help with this and if so, how do I wear it for that?

  • Pete
    Pete – Special Guest
    12/17/2015 12:33 PM

    @Paula Quell is broadly indicated for the relief of chronic pain. We've heard from users with chronic pain resulting from all of the conditions you've mentioned who have reported experiencing relief with Quell. As is the case with any treatment modality, we can't tell you definitively whether you and your husband will get relief with Quell, but recommend you give it a try. You have 60 days to try it risk-free. My team is here to help if you have any questions or aren't getting the relief you expect.

  • Shari
    Shari
    12/17/2015 12:25 PM

    I know this says that it can be worn day and night...can it be worn during rigorous exercise? I so desperately want to get back to my regular life, which includes exercising. Thank you for your reply.

  • Pete
    Pete – Special Guest
    12/17/2015 12:39 PM

    @Shari As long as you're not going swimming with Quell on, you should be able to wear Quell while exercising. The electrode may start to slip if you're sweating profusely while out for a run on a humid day in August, but I have found it generally stays in place. You may also discover that the residual relief you get from an active therapy session prior to exercising, will carry you through a workout. You would just need to start using Quell to determine what the best usage strategy for you would be. Everyone is different!

  • Stephen
    Stephen
    12/17/2015 12:50 PM

    I'll put in my two cents here. I tried Quell for sixty days and unfortunately got no fibromyalgia pain relief. Some have and it is worth a trial IMO. I found the company to be completely helpful and aboveboard. This is not a quack device, it just doesn't work for everyone.

  • Pete
    Pete – Special Guest
    12/17/2015 12:57 PM

    @Stephen Thank you for trying Quell and for your kind words about our company. As you noted, everyone is different and no treatment modality will work for everyone, but we're sorry to hear you didn't experience relief from your fibromyalgia pain.

  • Mike
    Mike – Grommet Team
    12/17/2015 12:58 PM

    I'll echo Pete here, Stephen. I, too, am sorry you didn't find success, but thank you for the kind words and honest feedback. We really appreciate it!

  • Eileen
    Eileen
    12/17/2015 12:46 PM

    What is the maximum calf diameter for this device?

  • Pete
    Pete – Special Guest
    12/17/2015 12:55 PM

    @Eileen The included sports band is approximately 20" long, but is designed to fit a calf 12"-24" in circumference. If you think you may need a slightly larger band, please contact the Quell Customer Care team and they will be able to provide you with a band extender.

  • Debbie
    Debbie
    12/17/2015 12:57 PM

    what is the cost of the monthly electrodes?

  • Pete
    Pete – Special Guest
    12/17/2015 12:57 PM

    @Debbie A one month supply of (2) electrodes will be available here for $29.95.

  • Lesa
    Lesa
    12/17/2015 1:07 PM

    Is this effective against restless leg syndrome?

  • Pete
    Pete – Special Guest
    12/17/2015 1:11 PM

    @Lesa Quell is broadly indicated for the relief of chronic pain, but anecdotally, we know people are also using this technology for RLS successfully. Everyone is different, however, so we would recommend that you try Quell. Please let us know how it works for you (or your loved one)!

  • Diane
    Diane
    12/17/2015 1:21 PM

    Do I also need to use a gel with the electrodes? This device sounds wonderful. I had a nerve stimulater in my hip and it worked wonderfully. However, it was a hassle to charge every few days. When my battery died, I did not want to have another surgery to have a new unit put in. So I've been waiting for something like this.

  • Pete
    Pete – Special Guest
    12/17/2015 1:24 PM

    @Diane The electrode has gel already in place.

  • Linda
    Linda
    12/17/2015 1:27 PM

    @Pete and @Mike I'm convinced. I called my pain management Doctor. He'd heard of it and recommended I try it. So, I've placed my order and will look forward to receiving it. I'm the Guinea pig. If it works for me I'll buy another one for my son in law.

  • Pete
    Pete – Special Guest
    12/17/2015 1:34 PM

    @Linda You have made a great decision! Please keep us posted on your progress!

  • Sara
    Sara
    12/17/2015 1:35 PM

    @Linda - my dr. had also heard of the device and she is excited to hear my reports so that she can start to suggest it to patients.

  • Sara
    Sara
    12/17/2015 1:34 PM

    Hi Everyone, I'm Sara of SaraFightsLyme and I have been a Quell user for about 5-6 weeks now. I suffer from chronic pain as a result of Lyme disease, hypermobility, sacralization of the transverse process and several herniated discs. I discovered the Quell device while searching for pain management tools online while they were still in the funding stage. I have tried acupuncture, prolotherapy, ozone, physical therapy, steroid injections, prescription medication, infrared heating pads, infrared wraps and many other types of things to treat my chronic pain. Finally after reading the reviews I purchased the Quell and couldn't wait to receive it. Although there are a few things that make it difficult for me to wear the device every second of every day (such as wearing stockings with a dress and not wanting it to show), I find myself wearing it as much as possible. The device seems to have a different affect on each person, as our bodies are all different, so I can only speak to my own experiences. I receive relief almost immediately when the treatment starts and it does last quite long. The level of relief that I experience tends to vary on the type of pain that I am experiencing at the moment. I have found great relief for the nerve pain that I experience as a result of my disc issues and I have had several epidurals to try to resolve that pain. I am already sure I will be a life-long user and look forward to any advances that the company may make.

  • Pete
    Pete – Special Guest
    12/17/2015 1:47 PM

    @Sara Thank you for the love!

  • Diane
    Diane
    12/17/2015 1:51 PM

    You say there is a percentage of people it does not work for. Can I get my money back if it does not work for me?

  • Pete
    Pete – Special Guest
    12/17/2015 1:52 PM

    @Diane WE OFFER A 60 DAY MONEY BACK GUARANTEE.

  • Brenda
    Brenda
    12/17/2015 1:59 PM

    @Pete

    Does the device have to be worn on the leg if your chronic pain is in your back?

    Thank you!

  • Mike
    Mike – Grommet Team
    12/17/2015 2:18 PM

    Yes it does, Brenda! It is worn on your calf as there is a collection of sensory nerves there, but the relief spreads throughout your body.

  • Brenda
    Brenda
    12/17/2015 2:46 PM

    @Mike Ok Mike! I ordered my Quell device! Now, I'd like to know when I can expect it to be delivered? I've read all the good people talk about how theirs work for them and I can't wait to get mine!

    Thank You!

  • Mike
    Mike – Grommet Team
    12/17/2015 2:49 PM

    Hi Brenda, it will depend on what shipping option you chose, but you should have received a shipping estimate during the checkout process. Should be soon regardless! I hope you have success with it!

  • Sara
    Sara
    12/17/2015 1:59 PM

    As someone who already LOVES my quell device, I do have some questions...

    Is there any future plan for it to be placed anywhere but the leg, say a more hidden area for women? Also, it would be amazing if you could integrate things like heart rate, bp, body temp, steps and make this an all-in-one device that would eliminate the need for a fitbit or other medical device. If you could somehow tackle nausea too, that would be an insane addition. I know that there are TONS of people that would be even more inclined to use the device if it did all (or even some) of these other things.

  • Pete
    Pete – Special Guest
    12/17/2015 2:17 PM

    @Sara Great Questions. Currently, we do not have any plans to move device as that area of the leg allows us to deliver the most powerful and accurate therapy. As far as the other functions you mentioned, we are always looking to improve upon what we have...

  • Judith
    Judith
    12/17/2015 2:22 PM

    Any success with restless leg syndrome?

  • Pete
    Pete – Special Guest
    12/17/2015 2:29 PM

    @Judith Quell is broadly indicated for the relief of chronic pain, but anecdotally, we know people are also using this technology for RLS successfully. Everyone is different, however, so we would recommend that you try Quell. Please let us know how it works for you (or your loved one)!

  • Sister Laurel
    Sister Laurel
    12/17/2015 2:33 PM

    Hi Pete, I have used TENS units for localized pain so I am familiar with these. I am wondering why it is Quell works on widespread or chronic pain when it is also a TENS unit? Is this just about location, the multiple electrodes circling the calf muscle, stronger stimulation from the QUELL unit itself or what? I suppose I am asking why this unit leads to the release of natural opioids in a way which is more significant than usual TENS units? I can see how convenient it is to wear and use but is there something significantly different in the way it works vis-a-vis the central nervous system?

  • Pete
    Pete – Special Guest
    12/17/2015 2:40 PM

    @Sister Laurel The science behind Quell is based off a clinical TENS device, but that is where the similarities stop. Quell is smarter and stronger than other TENS devices. You actually calibrate the device to your body and that allows Quell to deliver optimal therapy.

  • Brenda
    Brenda
    12/17/2015 3:29 PM

    @Pete Ok, I've ordered my Quell device, now I'm anxious to get it! How long do I have to wait for delivery?

    Thank you!

  • Mike
    Mike – Grommet Team
    12/17/2015 3:35 PM

    Hi Brenda, see my answer above. It will depend on what shipping method you chose, but it should be soon regardless.

  • Joel
    Joel
    12/17/2015 2:53 PM

    Is it effective with chemo caused peripheral neuropathy? I've tried regular TENS units putting the pads on the tops of my feet with little relief. Might this be different.

    I can ignore it during the day but it makes going to sleep difficult.

  • Pete
    Pete – Special Guest
    12/17/2015 3:06 PM

    @Joel Quell is broadly indicated for the relief of chronic pain, we do have success stories of customers in your situation. Everyone is different, however, so we would recommend that you try Quell. Please let us know how it works for you!

  • Diane
    Diane
    12/17/2015 3:10 PM

    @Joel I have chemo caused neuropathy in feet and hand. I also have been dealing with chronic pain (fibro) for over 12 years. I received my Quell on Oct. 30, 2015. My Quell has been a life changer. I would not want to go a day without it. It has been a true blessing.

  • Pete
    Pete – Special Guest
    12/17/2015 3:54 PM

    @Diane So happy for you!!!!

  • Jennifer
    Jennifer
    12/17/2015 3:06 PM

    How much will a new pack of electrodes cost? And where will those be ordered from?

    Jennifer ~

  • Pete
    Pete – Special Guest
    12/17/2015 3:07 PM

    @Jennifer A months supply of Electrodes costs $29.95 and they can be ordered here.

  • Mike
    Mike – Grommet Team
    12/17/2015 3:07 PM

    Hi Jennifer, they will be $29.95 for a month supply and they will be available right here as soon as our one week promotion runs out.

  • Sister Laurel
    Sister Laurel
    12/17/2015 4:25 PM

    Pete, thanks for the response. I hear you say the QUELL unit is stronger. and also that it is vastly different than ordinary TENS unit I am really trying to get clear in my own mind what these assertions mean precisely because I too suffer from chronic pain (CRPS or RSD).

    For instance, QUELL is on a timer and in general works like other TENS units, correct? I hear that smarter means "it does not need to be reset every time the TENS unit is turned on and more, it turns itself on and off during the day" But does it mean more than this? When you say it is "calibrated to one's body" isn't it the case that all TENS units self-calibrated by the patient to an amplitude and frequency which works best for them? Does QUELL actually calibrate itself to the body's needs in some other way?

    Also, I am still trying to hear why QUELL works more significantly to produce natural opioids and affects the CNS more profoundly than any other TENS unit. Why, for instance, have you chosen to use the calf muscle? Is there some sort of CNS feedback pathway here that is more significant than in the rest of the body because of the sciatic nerve for instance? Is it affected by multiple electrodes over a wider area? Does Quell manage a deeper stimulation than other TENS units?

    Since you are charging $250 + $30 monthly for electrodes I would really be interested in hearing why this unit is so significantly better than relatively inexpensive TENS units at affecting the body's natural opioid levels. I completely agree QUELL is convenient in ways standard TENS units have not been and I personally love the self-contained 24/7 possibilities. It is the claims about triggering the release of natural opioids I want to understand better especially in contrast to other units.

    Since I understand you may not be able to answer these questions here, if you can link me to a report on clinical findings and explanations of the mechanisms involved I would appreciate it --- especially if there are clinical comparisons with standard TENS units in regard to natural opioid production. Thanks.

  • Mike
    Mike – Grommet Team
    12/17/2015 5:22 PM

    Hi Sister Laurel, you already found this, but for anyone else, here is a study that digs deep into the questions Sister Laurel is asking and provides answers and comparisons between Quell and TENS units.

  • DuWayne
    DuWayne
    12/17/2015 3:56 PM

    How long does the promotion that started today last?

  • Mike
    Mike – Grommet Team
    12/17/2015 4:06 PM

    One week, Duwayne!

  • Nina
    Nina
    12/17/2015 4:08 PM

    1. How tight does the band have to be to hold the Quell in place? Diabetic patients, for example, are supposed to avoid anything that could limit circulation especially in the lower extremities. Are there any problems reported with it slipping?

    2. Have any problems been reported about skin reactions to the gel electrodes? I had to wear a 30 day EKG monitor and it left scars on my skin from the blisters and bleeding.

    Thank you! I am hoping to order soon!

  • Pete
    Pete – Special Guest
    12/17/2015 4:22 PM

    @Nina 1. The band should be wrapped securely around your leg. No where near the point of cutting off circulation.

    2. The gel we use is a hydrogel, which means it is made up of mostly water. We recommend that you rotate legs every several hours to avoid potential skin irritation.

  • Randy
    Randy
    12/17/2015 4:31 PM

    Your video states that this device is systemic in nature and not just for localized pain, Has the FDA cleared this device for expanded indication beyond traditional TENS devices? Is there any clinical support for the claim that the device causes a natural Opioid release?

  • Sister Laurel
    Sister Laurel
    12/17/2015 5:11 PM

    @Randy and Pete, I asked a lot of questions about the mechanism of this device and I was not intending to be argumentative. I went to the QUELL site where I found a PDF report on the mechanisms of action and the reasons QUELL is superior to standard TENS units. I would suggests folks take a look at the report (12 pages) if they have an interest in these questions --- or if they wish to acquaint their physicians with the material. The Report is entitled, Science Behind Quell™ Wearable Pain Relief Technology for Treatment of Chronic Pain. There are indications in the section on Pain Gate Theory notes that CSF opioid levels are raised after 20-25 minutes of intensive stimulation and fall back to normal after one hour of stimulation. What I found most interesting was that since the stimulation results in opioids using different receptors than medicinal opioids, folks who are tolerant to these opioids are not troubled by tolerance to those specifically produced by stimulation. In any case there are further reports cited so the clinical evidence is there and so is an explanation of the mechanism involved --- which was what I wanted to understand myself.

  • Mike
    Mike – Grommet Team
    12/17/2015 5:21 PM

    And for anyone else who is curious, here is the study that Sister Laurel is referencing which I posted up above.

  • Karen
    Karen
    12/17/2015 5:11 PM

    Is this worn 24 hours a day? How much are replacement electrodes?

  • Mike
    Mike – Grommet Team
    12/17/2015 5:20 PM

    Hi Karen, yes, pretty much. You don't wear it in the shower or swimming, but it is intended to be worn as much as possible. The replacement electrodes are $29.95 for a one month supply. Those will be on sale as soon as our week promotion ends.

  • Guest
    Guest
    12/17/2015 5:33 PM

    I need to know the price of electrodes.

  • Mike
    Mike – Grommet Team
    12/17/2015 5:40 PM

    $29.95 for a one month supply.

  • irene
    irene
    12/17/2015 5:43 PM

    Hi Pete,

    I'm excited to read about anything that will assist others in the prevention of pain I had had chronic debilitating low back pain, periformis and sciatica pain for over twenty years. I do use a TENS unit. I have read all the comments below, but still had a question. I understand how quell stimulation is suppose to block pain receptors and promote your bodys natural positive endorphin release. So my question is, How does it differ from a TENS unit because my TENS unit says it is supposed to do the same thing. I wear my tens unit whenever I leave my home and it will prolong the onset of pain for after about an hour to two hours, I have break through pain.

    thank you for your answer in advance.

    sincerely,

    Irene

  • Mike
    Mike – Grommet Team
    12/17/2015 6:32 PM

    Hi Irene, thanks for comment! We're excited to have this on site! If you look at one of the comments above you will see I linked to a study describing the differences. The main one is the comprehensive nature of Quell. It does not just manage pain in one area, it is for the entire body from the position of your calf.

  • Cindy
    Cindy
    12/17/2015 6:38 PM

    Pete- 1 -my husband gets migraines - would this unit work if he used it at onset? 2 - I had polio and wear AFO devices which would prohibit wearing the unit during the day. Is it effective to just use at night and if so, would the life of the electrodes then double?

  • Mike
    Mike – Grommet Team
    12/17/2015 7:16 PM

    Hi Cindy, unfortunately Quell will not work with migraines as it in a different part of the brain that Quell works with. You could just wear it at night, but I am unsure if it would double the life of the electrodes. I'll have Pete clarify. Stay tuned!

  • Mikie
    Mikie
    12/17/2015 7:58 PM

    Any research for using this to treat chronic migraine?

  • Mike
    Mike – Grommet Team
    12/17/2015 8:01 PM

    Unfortunately this will not work with chronic migraines, Mikie. Migraines occur in a different part of the brain that Quell does not interact with.

  • BEVERLY A
    BEVERLY A
    12/17/2015 7:59 PM

    I am confused about the electrodes - you state a couple of things: a one month supply is $29.95, so that means 4 electrodes, right? In reading through, it appears that two electrodes only last two weeks, so I want to be sure. Otherwise, it is nearly $60/month to operate. Also, what about the battery. It is to last two years, as you warranty it, but what does a battery cost? I am concerned about these costs as my pain medication costs much less with insurance than the electrodes and batteries for this. Thank you.

  • Mike
    Mike – Grommet Team
    12/17/2015 8:03 PM

    Hi Beverly, a one month supply is $29.95 and for that price you are getting two electrodes. Each one will last about two weeks. The battery is rechargeable and will last at least two years. So your warranty will cover it for that length of time and we will see what we can do about bringing additional batteries on site before that runs out. Thanks for the comment!

  • Liz
    Liz
    12/17/2015 8:03 PM

    How does what this device can do differ from what a TENS unit can do?

  • Mike
    Mike – Grommet Team
    12/17/2015 8:04 PM

    Hi Liz, check a few comment above as I linked to a study that goes in depth. They are similar, but Quell is far more comprehensive in its coverage of pain management, i.e. it is not centralized in one location but spreads throughout the body.

  • Shannon
    Shannon
    12/17/2015 8:19 PM

    Hello. My Doctors office is currently offering this product to the patients but at a price considerably much higher $2500+ for the device. I considered getting from him. Even though it is not covered by insurance. Is this version the exact same model that my doctor has? It looks the same to me. I am just questioning why the price difference.

  • Mike
    Mike – Grommet Team
    12/18/2015 9:27 AM

    Hi Shannon, it is tough to say without knowing what product your doctor is offering, but I do not believe it is Quell at such a price.

  • Dawn
    Dawn
    12/17/2015 9:01 PM

    Pete, have you had success with Quell helping foot drop? My prospective diagnosis is Primary Progresive MS and cannot afford the Bioness or Walkaid type devices. Is there any hope that this could help with being able to walk with drop foot in one leg?

  • Mike
    Mike – Grommet Team
    12/18/2015 9:31 AM

    Hi Dawn, unfortunately Quell is aimed at chronic pain management. Walkaide and Bioness seem to be the ways to go for drop foot.

  • Mary
    Mary
    12/17/2015 9:45 PM

    Hello, I would like to know what the calf diameter this device would work comfortably? Also, A couple of months ago I had knee surgery for a torn meniscus with a lot of residual pain & osteoarthritis. Is this likely to be of benefit for this? Does this unit also help in speeding the healing time?

  • Mike
    Mike – Grommet Team
    12/18/2015 9:38 AM

    Hi Mary, the diameter is 20". If you are suffering from arthritis, then yes, this will be a benefit to you. I don't think it will speed of your healing time though.

  • James
    James
    12/17/2015 10:26 PM

    Hi, I was wondering if this has any effect on cramps in my calves?

  • Mike
    Mike – Grommet Team
    12/18/2015 9:37 AM

    Hi James, Quell is aimed more at chronic pain. While it may provide some relief, I don't know if it's the right permanent solution.

  • Liz
    Liz
    12/17/2015 10:47 PM

    I would like to know what kind of success you have seen with Quell in people who have serious migraine headaches. I have suffered with these for the last 39 years and would love to try your product but would like some idea of the likelihood of the success I might experience with it. Thank you.

  • Mike
    Mike – Grommet Team
    12/18/2015 9:25 AM

    Hi Liz, thanks for the comment, but unfortunately, Quell does not have success with migraines.

  • Lorene
    Lorene
    12/18/2015 1:02 AM

    Would this device work on someone who has no pituitary due to a tumor?

  • Mike
    Mike – Grommet Team
    12/18/2015 9:45 AM

    Hi Lorene, I am not entirely sure. I would consult your doctor about using it.

The launch day conversation has ended. Please direct further questions about this Grommet to our Community Experience Team.

 

Quell

Pain Relief Wearable

Chronic Treatment

Quell is a drug-free treatment that is FDA-cleared to help ease chronic pain 24/7—even during sleep. For the millions of chronic pain sufferers out there, it’s an option that could finally mean some relief.

This is the first wearable device that can deliver a decades-old therapy, called Transcutaneous Electrical Nerve
Stimulation, or “TENS.” It is approved for nighttime use, which is important because chronic pain often worsens at night and interferes with sleep.

Attach Quell to your upper calf, which is an area with a lot of sensory nerves. The device sends an electric pulse through an electrode that stimulates those nerves to carry neural pulses to your brain. That in turn triggers a natural reaction to block pain throughout your body.

The sensation is a little like a warm, mild vibration. Each treatment lasts for an hour, running every other hour, and you can adjust the strength or opt to skip a session. Use the companion app to time treatments, check battery life, or track sleep patterns (but you don’t need the app to use the device).

As with most treatments, this may or may not be effective for everyone, but the results are encouraging. Studies by Quell show about 80% of people get some pain relief. Of course you should always run something like this by your doctor. But if you’re caught in a cycle of chronic pain and sleep loss, it’s probably worth looking into this pain relief wearable.
Read More Read Less
No drugs. Just pain relief.

Shop Quell Products

To Go With Quell

Grommet Launch Conversation

  • Pete
    Pete

    Hello everyone! I'm proud to introduce Quell to The Grommet. I'd be happy to answer any questions you have!

  • Mike
    Mike – Grommet Team
    12/16/2015 1:24 PM

    What audiences have you seen Quell resonating with the most?

  • Pete
    Pete – Special Guest
    12/16/2015 1:26 PM

    As Quell is broadly FDA cleared for management of chronic pain we have seen a wide variety of conditions that Quell has worked for including back, leg, foot, arthritic and nerve pain.

  • Mike
    Mike – Grommet Team
    12/17/2015 10:15 AM

    For those wondering about FDA cleared vs. FDA approved, here is the difference according the FDA:

    "clear" - these medical devices are ones that FDA has determined to be substantially equivalent to another legally marketed device.

    "approve" - those devices for which FDA has approved a premarket approval (PMA) application prior to marketing. This approval process is generally reserved for high-risk medical devices.

  • Mike
    Mike – Grommet Team
    12/16/2015 1:26 PM

    What have your users found to be the biggest difference in their lives since using Quell?

  • Pete
    Pete – Special Guest
    12/16/2015 1:26 PM

    Our users share how much they are able to reclaim their previous quality of life. Getting back to things they used to do before their chronic pain, whether it’s going to work, going to dinner with family/friends, gardening, exercise, playing with kids/grandkids, or just getting a good night’s rest.

  • Mike
    Mike – Grommet Team
    12/16/2015 1:27 PM

    What has the feedback from the medical community been like?

  • Pete
    Pete – Special Guest
    12/16/2015 1:28 PM

    We have a professional sales team calling on the medical community which has elicited a very positive response. We are proud to share that we recently received the American Podiatric Medical Association Seal of Approval.

  • Mike
    Mike – Grommet Team
    12/16/2015 1:28 PM

    If there is one thing you hope people take away from Quell, what is it? What excites you the most?

  • Pete
    Pete – Special Guest
    12/16/2015 1:29 PM

    We are thrilled to offer a revolutionary, drug-free, 24/7 wearable pain relief device to help people regain what chronic pain has taken from them and get their lives back.

  • Mike
    Mike – Grommet Team
    12/16/2015 1:29 PM

    I imagine there will be a lot of questions on here about what types of pain this will work best for. Do you have a sort of overarching answer about Quell’s best uses?

  • Pete
    Pete – Special Guest
    12/16/2015 1:30 PM

    Quell is broadly FDA cleared for chronic pain. Quell is designed for people with back, leg, foot, arthritic and nerve pain. In a recent clinical study that included conditions such as fibromyalgia, painful diabetic neuropathy, sciatica, and osteoarthritis, 81% reported improvement in their chronic pain and 67% were able to reduce their pain medications.

  • Ian
    Ian
    12/17/2015 10:01 AM

    @Pete Are there any studies that support these claims? Can you site your sources? I would love a relief to my chronic pain, but I have my doubts.

  • D
    D
    12/17/2015 10:04 AM

    @Ian

  • D
    D
    12/17/2015 10:06 AM

    @D sorry Ian my computer was quicker than I was! What I mean to say, is I completely agree. I would like to see studies, statistics, and sources. I am also curious to know if this is considered safe for someone with a pacemaker or heart condition. There are no mention of such things that I see immediately available. This presents a big concern for me.

  • Mike
    Mike – Grommet Team
    12/17/2015 10:24 AM

    Great questions, D and Ian! Here is a study straight from the Quell site that should help quell concerns.

    D, you'll have to check with your doctor if it is safe with a pacemaker.

  • Pete
    Pete – Special Guest
    12/17/2015 10:29 AM

    @D and @Ian the study link above will give you a better understanding and perspective of Quell. @D we always recommend that you consult with your physician before using Quell if you have a pacemaker or any other electronic implants.

  • Deborah
    Deborah
    12/17/2015 12:10 PM

    @D and @Ian I received a Quell for my birthday in July. I have degenerative disc disease, fibromyalgia and osteoarthritis so there is rarely a part that does not hurt. The Quell, although I have not found it to remove all pain, does bring the level down so that I can enjoy an afternoon of shopping and lunching with my sisters which I could not have even considered doing before! It really helps with everyday, around the house functioning and I would recommend that anyone with chronic pain give it a try. I've already given the information about the Quell to my Doctor to pass along to other patients.

  • Linda
    Linda
    12/17/2015 12:30 PM

    @Deborah I appreciate your input. I have degenerative disc disease, osteoarthritis and more. I use conventional tens units and opioid patches and still there are days I find pain unbearable and I refuse to go to higher levels of drugs. This might be an alternative or at least a supplement towards relieving some of the pain.

  • Mike
    Mike – Grommet Team
    12/17/2015 12:40 PM

    That is exactly what it is intended to be, Linda, and I hope you find it to be the case! Thanks so much for the comment!

  • Glenda
    Glenda
    12/17/2015 4:33 PM

    @Mike It sounds like this uses the same principle as a TINS unit, would that be accurate? For those not familiar with TINS, I have one for pain with Multiple Sclerosis, it has to be prescribed by your doctor and it sends electrical pulses to help with chronic pain. This sounds like it might be a prescription free way of getting similar results ?

  • Mike
    Mike – Grommet Team
    12/17/2015 4:44 PM

    The big difference, Glenda, is that a TENS unit tends to be localized. The placement of electrodes is important as it has to correspond to where the pain is. With Quell, you just place it on your calf and it works throughout your body. So it is much more comprehensive. But yes, it is a prescription-free way to receive chronic pain management.

  • Joelle
    Joelle
    12/17/2015 4:58 PM

    @Mike Hey, wouldn't it be better for a doctor to prescribe this so folks with health or flex savings accounts would then be able to use their accounts to purchase Quell? And since it's been cleared by the FDA...I'm a CPhT (certified pharmacy tech); I do know that certain OTCs, including TENs units, can be purchased using one's health/flex savings accounts, but only as long as it's prescribed by a doctor. Just a thought. It's definitely something I'd like to look into as I have Myofacial Pain Syndrome (another little gift due to Fibromyalgia).

  • Mike
    Mike – Grommet Team
    12/17/2015 5:25 PM

    Hi Joelle, having this be something that is prescribed couldn't be farther from my jurisdiction, but Pete did say that Quell is approved for FSA purchase. Hope this helps!

  • Shannon
    Shannon
    12/17/2015 8:26 PM

    @Mike my Doctor is currently prescribing the Quell he has said he has not had any insurances cover it yet.

  • Mike
    Mike – Grommet Team
    12/18/2015 10:15 AM

    Hi Shannon, thank very much for the info. Hopefully it is something they will cover in the future!

  • Mike
    Mike – Grommet Team
    12/16/2015 1:31 PM

    What does it mean to you to be launching on The Grommet and what do you expect the response from the community to be like?

  • Pete
    Pete – Special Guest
    12/16/2015 1:31 PM

    The Grommet offers us a unique way to tell the Quell story and to reach those who experience chronic pain themselves or who have family or friends that suffer from chronic pain. We hope to share this new drug free alternative so people can reclaim their lives from chronic pain.

  • Darlene
    Darlene
    12/17/2015 10:18 AM

    New question....... can a person with a pacemaker use it?

  • Mike
    Mike – Grommet Team
    12/17/2015 10:24 AM

    You'll want to check in with your doctor, Darlene.

  • Pete
    Pete – Special Guest
    12/17/2015 10:31 AM

    @darlene Please check with your physician or cardiologist before using Quell

  • Cristina
    Cristina
    12/17/2015 10:20 AM

    Hi there, do you know if this is something that would qualify for an FSA purchase?

  • Pete
    Pete – Special Guest
    12/17/2015 10:30 AM

    @Cristina Quell is a FSA approved product

  • Cristina
    Cristina
    12/17/2015 10:37 AM

    @Pete Thank you Pete. I'll be purchasing one Jan 1, 2016 :) So just to put it out there (if it hasn't been asked yet) what is the return policy?

  • Mike
    Mike – Grommet Team
    12/17/2015 10:46 AM

    Glad to hear it, Cristina! The return policy is 60 days for a full refund.

  • S
    S
    12/17/2015 10:31 AM

    I hate to be negative but $250 is a lot of money to spend on something that may not help someone with chronic pain. Those who do suffer from chronic pain are usually desperate for relief and will try anything but your item is extremely pricey.

  • Cristina
    Cristina
    12/17/2015 10:35 AM

    @S Have you checked the return policy? I am in the same boat with pain. I'll try almost anything at this point. However it is worth taking a chance on rather than taking another pill in my opinion.

  • Pete
    Pete – Special Guest
    12/17/2015 10:42 AM

    @Cristina We appreciate your feedback about the cost of the Quell device and electrodes. We continually face the challenge of balancing the high costs associated with bringing the latest technology to the marketplace and delivering it at a price point that makes it accessible to the largest number of people possible, but assure you that is our goal. The 60 day money back guarantee allows people to try Quell and if it doesn't work for them, they can return it for a full refund.

  • Emily
    Emily
    12/17/2015 11:54 AM

    @s @Cristina, I've been using a similar device that is made to be worn on the lower back for chronic back pain. It is bulky and since it just sticks on with gel pads doesn't always stay in place. That said, I've found it works on widespread pain such as fibromyalgia and chronic pain from stenosis, facet joint arthritis,and SI joint arthritis along with chronic sciatica and knee pain. The stimulation from a TENS unit seems to provide wide spread pain relief. The Quell device is considerably more expensive but seems like it would be much easier to wear on a daily basis and the replacement pads would probably be much less in the long run. My current device uses a pair of gel pads that last "up to 5 uses" (I believe it says). These run around $15+ for 5 pairs. If you are active they last a day or two. Less active 3-5 days. Add to that the batteries that need to be changed once a month or so in the unit (Quell doesn't mention the batteries) and twice a year or so in the remote. I'm wondering if you can adjust the level of intensity and if the Quell uses an alternating pattern of stimulation which is supposed to give you long term relief. I've found through personal experience that the long term relief builds over time and you get to a point of having to wear the device on a maintenance basis rather than daily like in the beginning. I like a fairly strong level of simulation as I feel it works better for long term relief for me personally. The cycle in my current unit is approx 20 min and I'm constantly restarting it. I love the idea of the Quell cycling every other hour (I think I read that) and that it will work while you sleep. I'm definitively looking into this device further but it sounds like it will work for what we need as chronic pain sufferers. It must be tax deductible. TENS units are covered by some insurable companies if the proper codes are submitted.

  • Jennifer
    Jennifer
    12/17/2015 12:00 PM

    @S Regarding the cost: I suffer from chronic migraines and (usually) mild fibromyalgia. I was recently prescribed a headband device using the same technology by my neurologist for the migraines. It cost $350 and required a prescription (so it is a tax deduction). However, the initial output wasn't what bothered me -- it was worth the cost for me to get off of the mind-numbing medication I was on. It has helped my migraines to a degree.

    @Pete - forgive me if this has been asked already - the question most people don't think to ask is how much do the electrodes cost, and how long do they last? This ongoing expense was what I didn't consider with the migraine device, and as someone on disability with an extremely limited income, I know that can be a problem.

  • Mike
    Mike – Grommet Team
    12/17/2015 12:39 PM

    Emily, Jennifer, thank you so much for the comments and feedback. It is excellent to see this on a product like this as it is so important.

    Emily, you can adjust Quell's level of intensity. It won't adjust the frequency of the treatment, but it will adjust how strong it is. You can adjust it up to 1.25% more than the standard intensity and drop it to 5% below the standard. And yes, it does alternate every hour, you read that correctly. I sincerely hope you have success with it!

    Jennifer, if you buy Quell in the next week, you will receive four additional electrodes for free with your purchase, which already includes two electrodes. In total, that will last you three months. Each electrode lasts about two weeks. After this next week is over, we will be selling additional electrodes separately. They will come in packs of two (one month) and will sell for $29.95. I also hope you find success with Quell!

  • Pete
    Pete – Special Guest
    12/17/2015 12:52 PM

    @Emily Quell has a built-in rechargeable lithium battery that is included in our 2 year manufacturer's warranty, so you don't have to worry about the cost of constantly replacing the battery with a disposable.

    The stimulation pulse is biphasic symmetrical, current regulated for optimal nerve stimulation. The therapeutic intensity is set during a short initial calibration process, but as Mike mentioned, you may tweak the intensity as you start using the device. Quell remember the adjustments you make and apply those settings to future sessions.

  • Joelle
    Joelle
    12/17/2015 5:02 PM

    @Pete

  • Joelle
    Joelle
    12/17/2015 5:09 PM

    @Pete Ooops! Major finger fart here....sorry. For those wondering about cost. As I see it, $250 for the unit is certainly cheaper than going to physical therapy and/or being limited by one's health insurance on approval and the number of treatments. Been there, done that. And I hate having a TENs treatment done at the chiropractor. Had a bad experience when I was hooked up and then left alone. The thing malfunctioned (the power increased on its own) and boy, did I get very upset. Told 'em to never put one of those things on me again...again, just sayin'...

  • Mike
    Mike – Grommet Team
    12/17/2015 5:23 PM

    Thanks very much for the input, Joelle!

  • Tammi
    Tammi
    12/17/2015 10:31 AM

    Will this device work on necks?

  • Pete
    Pete – Special Guest
    12/17/2015 10:35 AM

    @Tammi You would not wear Quell on your neck as it is designed to be worn on your leg.

  • Demetra
    Demetra
    12/17/2015 11:38 AM

    @Pete With the understanding that you wear the Quell on the leg, will it still help chronic pain in the neck and shoulders? I have herniated discs in the low back and neck which also sometimes cause nerve pain down my left arm. Will the Quell help me with all areas?

  • Pete
    Pete – Special Guest
    12/17/2015 12:45 PM

    @Demetra Although you're wearing it on the leg, Quell is powerful enough to stimulate the sensory nerves in the upper calf, which carry neural pulses to the brain. This stimulation triggers the release of the body’s natural pain blockers to deliver widespread relief in your body. We've heard from people with chronic pain in all of the areas you've mentioned, but underlying conditions and response to pain vary so much from person-to-person, it's difficult to predict how any one person will respond. Quell may help all of your pain points, a few, or none. You are a good candidate, however, so we'd recommend you take advantage of the 60 day return policy and give it a try!

  • Sara
    Sara
    12/17/2015 1:17 PM

    @Pete @Tammi I find that although the quell is worn on my leg, it helps my neck pain.

  • mitch
    mitch
    12/17/2015 10:31 AM

    I've had a lot of nerve pain as the result of shingles. Will this device help to relieve it? The pain is around the chest area. Since it is worn on the leg, does it work throughout the body? Thanks!

  • Pete
    Pete – Special Guest
    12/17/2015 10:33 AM

    @mitch Good Question. Even though the Quell is worn on your leg, it delivers widespread relief throughout your body.

  • Mary
    Mary
    12/17/2015 10:40 AM

    @mitch Very interesting product - my arthritis in my knee only impacts me when I squat down , I don't have any daily pain in my knees. Even then it's not so painful it's more like a tight feeling. Could this products improve my ability to squat ? What is your return policy if it doesn't help reduce someone's pain? I'm thinking of my mother in law too - very bad arthritis

  • Pete
    Pete – Special Guest
    12/17/2015 10:43 AM

    @Mary Quell will help relieve the pain associated with your arthritis and help you to be able to squat. There is a 60 day money back guarantee if you find the Quell isn't right for you

  • Kay
    Kay
    12/17/2015 10:50 AM

    @Mitch, it hasn't worked for my nerve pain, see my reply below about neuropathy. Sorry I wear one for fibromyalgia, but for my neuropathy it doesn't touch it. I even wear a implanted nerve stimulator that doesn't help much either. Best of luck.

  • Mike
    Mike – Grommet Team
    12/17/2015 10:57 AM

    Thanks very much for the feedback, Kay!

  • Pete
    Pete – Special Guest
    12/17/2015 10:59 AM

    @Kay We're glad to hear that Quell is providing you with relief from your fibromyalgia, but sorry that it isn't putting a dent in your neuropathy pain. People with nerve pain are actually good candidates for Quell, but everyone is different and no treatment modality will work for everyone, so we suggest people take advantage of the 60 day guarantee to give it a try.

  • Sara
    Sara
    12/17/2015 1:19 PM

    @Pete @Kay I have had relief from the Quell for my nerve pain that is from my disc injuries. I find that when I have the Quell on I have little to no radiating of the pain.

  • Seamus
    Seamus
    12/17/2015 10:39 AM

    Would this help with RLS?

  • Pete
    Pete – Special Guest
    12/17/2015 10:46 AM

    @Seamus Quell is broadly indicated for the relief of chronic pain, but anecdotally, we know people are also using this technology for RLS successfully. Everyone is different, however, so we would recommend that you try Quell. Please let us know how it works for you (or your loved one)!

  • Anita
    Anita
    12/17/2015 10:57 AM

    @Pete I'm thinking of getting one for my Mom who suffers from chronic back pain (as a result of a fall many years ago which resulted in several broken vertebrae) and arthritis. If she doesn't get relief from it, what is your return policy?

  • Mike
    Mike – Grommet Team
    12/17/2015 11:11 AM

    60 days for a full refund, Anita!

  • Kay
    Kay
    12/17/2015 10:47 AM

    I have to tell you, I've been using the Quell for 3 months now, I have chronic pain, neuropathy in both feet and fibromyalgia. Honestly, for the fibromyalgia, it's a game changer, really helps. For neuropathy, doesn't touch it for me. Nerve pain is just plain untouchable and I also wear an implanted nerve stimulator for the nerve pain and it doesn't even cut it. BUT for fibro, go for it.!

  • Pete
    Pete – Special Guest
    12/17/2015 10:48 AM

    @Kay We are so happy to hear that you are getting pain relief from Quell. Thank you for the shout out!

  • Karen
    Karen
    12/17/2015 10:51 AM

    I, too, am wondering about the return policy. I have trochanteric bursitis and do not like to continue to get steroid shots. But $250 is a lot to take a chance on. What is the return policy?

  • Pete
    Pete – Special Guest
    12/17/2015 10:53 AM

    @Karen There is a 60 day money back guarantee. There is no risk involved to try Quell and only reward with pain relief.

  • Karen
    Karen
    12/17/2015 10:54 AM

    Sorry, your answer to the return policy came up after I submitted my question.

  • Pete
    Pete – Special Guest
    12/17/2015 10:57 AM

    @Karen No worries! I am happy to answer all questions and chat it up with everyone here.

  • Anita
    Anita
    12/17/2015 10:58 AM

    @Pete Ditto here!

  • Elizabeth
    Elizabeth
    12/17/2015 11:07 AM

    How much do replacement electrodes cost? Forgive me if you already answered this question, but I didn't see it.....

  • Mike
    Mike – Grommet Team
    12/17/2015 11:10 AM

    No need to apologize, Elizabeth, you can't see it! That is because if you purchase Quell here on site in the next week, you will receive four additional electrodes (two months worth) for free with your purchase. After that week, additional electrodes will be available for $29.95 which will give you a month supply.

  • Elizabeth
    Elizabeth
    12/17/2015 11:31 AM

    Thanks so much, Mike. Another question which may be hard to answer, though, but I'll give it a try: I have a lot of arthritis. Would I wear the device all day, every day or does it have "carry-over" effect & keep the pain at bay after you take it off? Do the effects "build up" kind of like they do with acupuncture?

  • Mike
    Mike – Grommet Team
    12/17/2015 11:49 AM

    Hi Elizabeth, happy to help! Quell is something that you would wear all day, every day. There isn't a carry over effect that I am aware of. Quell will turn itself on and off every other hour. So you'll get an hour of treatment, it'll turn off for an hour, another hour of treatment, and so on. You can certainly take it off if you feel you don't need the relief for a little while and of course when you are showering or swimming. But, it is meant to be worn day and night to help manage pain.

  • Pete
    Pete – Special Guest
    12/17/2015 12:08 PM

    @Elizabeth You would wear Quell as needed to address your arthritis pain, although we recommend that you wear it a minimum of several hours a day to start. Some users wear Quell throughout the day and night, only taking it off to shower. We have heard from some users that they experience a "carry-over" effect and are sleeping better at night even though they aren't wearing it then, for instance. Generally, you should expect to continue experiencing some relief 30-60 minutes after the conclusion of an active therapy session as well.

  • Carmen
    Carmen
    12/17/2015 1:36 PM

    @Karen

  • Ann
    Ann
    12/17/2015 10:55 AM

    Would this help with migraines?

  • Pete
    Pete – Special Guest
    12/17/2015 11:00 AM

    @Ann Generally Quell does not help with migraines because they occur in a different area of the brain than the one that Quell affects.

  • Joy
    Joy
    12/17/2015 10:58 AM

    I was wondering if you can address the size issue? I don't see the dimensions here...I frequently buy "one size fits all" things and they are too tight. Thanks for any info you can offer.

  • Pete
    Pete – Special Guest
    12/17/2015 11:03 AM

    @Joy I believe you are referencing the sports band. The band is 20 inches and is adjustable. Extenders are available if you need a little bit more length.

  • Joy
    Joy
    12/17/2015 11:05 AM

    @Pete Great! Thanks!

  • robert
    robert
    12/17/2015 11:00 AM

    I see this is a starter kit where do iget replacement or additional treatments?

  • Mike
    Mike – Grommet Team
    12/17/2015 11:04 AM

    Hi Robert, if you buy Quell here in the next week, you will receive two months worth of electrodes (4) added to your purchase. So you'll get six in total. After the week is up, you will be able to purchase additional electrodes here on site.

  • Justin
    Justin
    12/17/2015 11:01 AM

    Will this help with carpal tunnel and/or shoulder pain..?

    If ordered today, when will I receive the unit?

  • Pete
    Pete – Special Guest
    12/17/2015 11:08 AM

    @Justin Quell is broadly indicated for the relief of chronic pain. We have seen some results in upper body and I would suggest with our 60 day return policy, you give it a shot.

    If you ordered today, you would receive the starter kit in the next week.

  • Cristina
    Cristina
    12/17/2015 11:13 AM

    @Justin Good question Justin I have carpal tunnel in both hands as well as the shoulder pain (and other various aches and pains throughout my body). I'm anxious to find out what this will give relief for.

  • Pete
    Pete – Special Guest
    12/17/2015 12:10 PM

    @Cristina We have heard from people with a wide variety of chronic pain conditions (from facial nerve pain conditions on down to the feet) who have had success with Quell due to the widespread pain relief response. Quell would definitely be worth a try!

  • Cristina
    Cristina
    12/17/2015 1:14 PM

    @Pete Oh yes I'm definitely going to get one, I should have phrased my comment more like "I can't want to find out what it will do for MY aches & pains :)"

  • Mike
    Mike – Grommet Team
    12/17/2015 2:08 PM

    And for visual effect, I am imagining you said it with this level of enthusiasm...

  • Cristina
    Cristina
    12/17/2015 3:24 PM

    @Mike if Brad Pitt comes with it, I'll place my order now!

  • Mike
    Mike – Grommet Team
    12/17/2015 3:25 PM

    Unfortunately, I can't promise that....

  • Cristina
    Cristina
    12/17/2015 3:27 PM

    Actually, I have to wait until my FSA renews after the first of the year - and yes, I'm super excited!!

  • Mike
    Mike – Grommet Team
    12/17/2015 3:33 PM

    So glad to hear it, Cristina! to your success with it!

  • Drew
    Drew
    12/17/2015 11:01 AM

    Hi -

    Is there an App for Android phones?

  • Pete
    Pete – Special Guest
    12/17/2015 11:09 AM

    @Drew We have an amazing app for both Android and Apple.

  • Jim
    Jim
    12/17/2015 11:02 AM

    Why is Grommet accepting quack devices like these?

  • Mike
    Mike – Grommet Team
    12/17/2015 11:07 AM

    Hi Jim, I'm afraid I've lost you at "quack." I think an FDA-cleared, drug-free device that helps 80% of those with chronic pain is the farthest thing from a "quack" device. This is a groundbreaking product and we have always accepted and celebrated innovation like that. We're all ears if you have specific feedback about Quell.

  • Cristina
    Cristina
    12/17/2015 11:07 AM

    @Jim What is your comment based on? Have you tried this device? Please, do share your individual experience, as each experience for any health care device, medication or surgery is unique to the individual.

  • Donna
    Donna
    12/17/2015 11:54 AM

    @Cristina I have not tried this Quell device but I want to respond to Jim's comment. I would like to suggest Jim, that you go look up a device called a Walkaide. It is a device which needs a doctor's RX but it appears to be the exact same thing as this Quell. I would also like to suggest that before you call something a quack device you look into it a bit more because someone could read your comment and hesitate to get the relief they desperately need.

  • Nancy
    Nancy
    12/17/2015 12:01 PM

    Jim, as a licensed physical therapist I can tell you that transcutaneous electrical nerve stimulation has a long, evidence based history of use in mainstream rehabilitation medicine. This appears to be just a more convenient method of delivery, without having to worry about battery packs falling in the toilet, etc. (yes, I have had more than one patient have that happen!)

  • Mike
    Mike – Grommet Team
    12/17/2015 12:22 PM

    Hi Donna, thanks for your comment and thank you, Nancy, for professional opinion. I just want to make one distinction. While they are worn in much the same way and both provide success for users, Walkaide and Quell are very different. Walkaide is focused on helping those with drop foot while Quell is a more comprehensive device for relieving chronic pain.

  • Sara
    Sara
    12/17/2015 1:22 PM

    @Jim - I think you'll find that there are people such as myself that have experienced REAL relief with this product. Hopefully you aren't someone that suffers with chronic pain. As someone with a few chronic illnesses, I can personally attest to the fact that you get to a point where you will try ANYTHING to get relief. When I stumbled upon the Quell, there was no question whether or not to try it. To put it simply, it works.

  • Christine
    Christine
    12/17/2015 11:06 AM

    It doesn't look like it has a very large band...what about around larger legs...an overweight person? What's the largest it will fit?

  • Pete
    Pete – Special Guest
    12/17/2015 11:13 AM

    @Christine The sports band is 20 inches and fits most legs. We do offer a free extender for those who need a little extra length.

  • Kim
    Kim
    12/17/2015 11:08 AM

    My brother has chronic stomach pain that has not been diagnosed despite a plethora of tests. I'm suspicious it is nerve pain due to scar tissue from an old surgery. Is this the kind of thing Quell might help?

    Kim N

  • Pete
    Pete – Special Guest
    12/17/2015 11:16 AM

    @Kim Quell does relieve nerve pain, but I have not heard of anyone using it for a condition like your brother's. I always suggest trying it out and if it is not a good fit for him, you have 60 days to return.

  • Doreen
    Doreen
    12/17/2015 11:21 AM

    Does Medicare cover or partially cover the cost of this product by any chance?

  • Pete
    Pete – Special Guest
    12/17/2015 11:27 AM

    @Doreen Quell is an over-the-counter device and does not need a prescription. Most insurance companies will not cover the cost, but you are free to contact your insurance carrier to see if they will reimburse you for the unit.

  • Shelly
    Shelly
    12/17/2015 11:21 AM

    Would this device help for pain in a leg caused by blockage?

  • Pete
    Pete – Special Guest
    12/17/2015 11:29 AM

    @Shelly Quell does deliver wide spread pain relief in you legs. I have not heard of any blockage related users, but that doesn't mean they exist. Please consult with your physician before trying Quell.

  • Joan
    Joan
    12/17/2015 11:22 AM

    I was just at Prism, a place that works with Medicare, to check out getting a walker for after surgery, and Kim asked if I had heard about Quell. We had been discussing all my aches and pains. I hadn't. She showed me how the whole thing worked. I would have to wait until I'm recovered from the surgery, Insurances do not pay for any of the cost

    so far. Then today I go on The Grommet, and what do I see? Quell. I'm hoping it will work when I trt it.

  • Pete
    Pete – Special Guest
    12/17/2015 11:31 AM

    @Joan I think the universe is trying to tell you something:)

  • Mike
    Mike – Grommet Team
    12/17/2015 11:40 AM

    I agree. This is crazy, Joan....

  • Cristina
    Cristina
    12/17/2015 11:52 AM

    @Mike you are the king of animated gifs LOL

  • Mike
    Mike – Grommet Team
    12/17/2015 11:53 AM

    And Cristina, you are too kind! :)

  • Aileen
    Aileen
    12/17/2015 11:28 AM

    I have had one for several months. I have chronic low back pain and sciatica and am happy to report that Quell really really works. I was able to cut back on pain meds. LOVE LOVE LOVE.

  • Pete
    Pete – Special Guest
    12/17/2015 11:32 AM

    @Aileen Great news! We love hearing about all of customers who are able to reclaim their life from pain. Thank you for the awesome post!

  • Vinette
    Vinette
    12/17/2015 11:30 AM

    Is this tax deductible as a medical device? Thanks.

  • Pete
    Pete – Special Guest
    12/17/2015 11:33 AM

    @Vinette I like your thinking. That is something you would need to pursue with your accountant or tax specialist.

  • Sara
    Sara
    12/17/2015 1:56 PM

    @Vinette - In order to be deductible as a medical device and without a prescription for it, it would have to be for the "diagnosis, cure, mitigation, treatment or prevention of disease, or for the purpose of affecting any structure of function of the body". As such, I would probably make the argument that it would be. This advice is not meant to be relied upon beyond the purposes of this conversation all opinions are my own.

  • Donna
    Donna
    12/17/2015 11:48 AM

    Do you know what a Walkaide is and if so do you think this is comparable?

    It appears to be exactly the same thing.

    Thanks

  • Pete
    Pete – Special Guest
    12/17/2015 11:55 AM

    @Donna Walkaide helps with those who suffer from dropfoot. Quell delivers widespread pain relief through out the body and is not FDA cleared for dropfoot.

  • Patricia
    Patricia
    12/17/2015 12:26 PM

    @Pete will this help with shoulder and arm pain from a complete rotator-cuff tear. this is a very old injury which is now giving me trouble.

  • Pete
    Pete – Special Guest
    12/17/2015 12:36 PM

    @Patricia We have heard from people with a wide variety of chronic pain conditions (from facial nerve pain conditions on down to the feet) who have had success with Quell due to the widespread pain relief response. Quell would definitely be worth a try!

  • Emily
    Emily
    12/17/2015 12:38 PM

    Walkaide is an FES device. Quell is a TENS device. They are completely difference deuces for different uses.

    From the Web:

    Transcutaneous Electrical Nerve Stimulators (TENS) use electrotherapy to stimulate the nerves and active therapeutic healing. Electronic Muscle Stimulators (EMS), on the other hand, sends electric impulses that cause muscle contraction. EMS units are used to prevent atrophied muscles, for retraining muscles (e.g. in partial paralysis), to increase range of motion, and other uses.

  • Pete
    Pete – Special Guest
    12/17/2015 12:41 PM

    @Emily I think you just about covered it! Quell is indicated for the relief of chronic pain, while Walkaide is indicated for drop foot.

  • Mike
    Mike – Grommet Team
    12/17/2015 12:43 PM

    Stole the words right from my keyboard, Emily! Thank you for taking the time to make the clarification! Walkaide's primary intention is helping those with drop foot. Quell is a more comprehensive device.

  • Donna
    Donna
    12/17/2015 12:06 PM

    Have you heard of this being paid for by Labor and Industries or Workers Comp?

    Have you heard of it being used by anyone with a condition known as CRPS, or RSD?

    May I ask your background as it relates to medical interventions?

    Thanks

  • Pete
    Pete – Special Guest
    12/17/2015 12:29 PM

    @Donna We have heard from some worker's comp service providers who are interested in offering Quell, although I don't have any additional details.

    We have heard from quite a few users with CRPS/RSD who have experienced relief while using Quell. Everyone's experience with CRPS is different, however, so we recommend that you take advantage of the 60 day guarantee and try Quell to determine whether it helps your CRPS.

    Quell is manufactured by NeuroMetrix, Inc, a Boston based company founded in 1996 as a spin-off from the Massachusetts Institute of Technology. NeuroMetrix is a publicly traded medical technology company that develops innovative wearable technology and point-of-care neurodiagnostic devices, so we have a long history in medical devices.

  • Nancy
    Nancy
    12/17/2015 12:08 PM

    Are the electrodes specific to your device? Or would customers be able to get replacements from other companies? It could be hard if they are dependent on just the one company...

  • Pete
    Pete – Special Guest
    12/17/2015 12:16 PM

    @Nancy The Quell electrode is the only electrode cleared by the FDA for use on this device. The electrode was designed to ensure optimal performance and the highest level of safety.

  • Suzanne
    Suzanne
    12/17/2015 12:11 PM

    I suffer from intermittent trigeminal nerve pain (face pain) caused by a dentist nicking

    the nerve during dental implants. I take prednisone when necessary. Can the device be worn only when I have an episode of pain or must it be worn daily..?????

  • Pete
    Pete – Special Guest
    12/17/2015 12:20 PM

    @Suzanne You may wear Quell as much/little as needed to address your chronic pain, but recommend that you use it a minimum of several hours a day to determine what works for you. One of our most enthusiastic supporters suffers from chronic pain due to trigeminal neuralgia.

  • Pegi
    Pegi
    12/17/2015 12:11 PM

    Is a smart phone necessary to use this product?

  • Pete
    Pete – Special Guest
    12/17/2015 12:17 PM

    @Pegi You do not need a smartphone to use Quell. The device functions independently of the app.

  • DuWayne
    DuWayne
    12/17/2015 12:21 PM

    Will this device help with my spouse's constant pain caused by knee damage?. Cartilage loss in both knees to the point where she has a bone on bone condition that hurts even when she is off her feet.

  • Pete
    Pete – Special Guest
    12/17/2015 12:34 PM

    @DuWayne Quell is broadly indicated for the relief of chronic pain. We've heard from users with chronic pain from knee damage who have reported experiencing relief with Quell. As is the case with any treatment modality, we can't tell you definitively whether your spouse will get relief with Quell, but recommend she give it a try. You have 60 days to try it risk-free. My team is here to help if you have any questions or if she's not getting the relief she expects.

  • Paula
    Paula
    12/17/2015 12:23 PM

    Hey Pete, I'm looking at this for my husband who has terrible knee pain, will this help with that? Also, I have narrowing of the spine and degenerative hip on my right side, will it help with this and if so, how do I wear it for that?

  • Pete
    Pete – Special Guest
    12/17/2015 12:33 PM

    @Paula Quell is broadly indicated for the relief of chronic pain. We've heard from users with chronic pain resulting from all of the conditions you've mentioned who have reported experiencing relief with Quell. As is the case with any treatment modality, we can't tell you definitively whether you and your husband will get relief with Quell, but recommend you give it a try. You have 60 days to try it risk-free. My team is here to help if you have any questions or aren't getting the relief you expect.

  • Shari
    Shari
    12/17/2015 12:25 PM

    I know this says that it can be worn day and night...can it be worn during rigorous exercise? I so desperately want to get back to my regular life, which includes exercising. Thank you for your reply.

  • Pete
    Pete – Special Guest
    12/17/2015 12:39 PM

    @Shari As long as you're not going swimming with Quell on, you should be able to wear Quell while exercising. The electrode may start to slip if you're sweating profusely while out for a run on a humid day in August, but I have found it generally stays in place. You may also discover that the residual relief you get from an active therapy session prior to exercising, will carry you through a workout. You would just need to start using Quell to determine what the best usage strategy for you would be. Everyone is different!

  • Stephen
    Stephen
    12/17/2015 12:50 PM

    I'll put in my two cents here. I tried Quell for sixty days and unfortunately got no fibromyalgia pain relief. Some have and it is worth a trial IMO. I found the company to be completely helpful and aboveboard. This is not a quack device, it just doesn't work for everyone.

  • Pete
    Pete – Special Guest
    12/17/2015 12:57 PM

    @Stephen Thank you for trying Quell and for your kind words about our company. As you noted, everyone is different and no treatment modality will work for everyone, but we're sorry to hear you didn't experience relief from your fibromyalgia pain.

  • Mike
    Mike – Grommet Team
    12/17/2015 12:58 PM

    I'll echo Pete here, Stephen. I, too, am sorry you didn't find success, but thank you for the kind words and honest feedback. We really appreciate it!

  • Eileen
    Eileen
    12/17/2015 12:46 PM

    What is the maximum calf diameter for this device?

  • Pete
    Pete – Special Guest
    12/17/2015 12:55 PM

    @Eileen The included sports band is approximately 20" long, but is designed to fit a calf 12"-24" in circumference. If you think you may need a slightly larger band, please contact the Quell Customer Care team and they will be able to provide you with a band extender.

  • Debbie
    Debbie
    12/17/2015 12:57 PM

    what is the cost of the monthly electrodes?

  • Pete
    Pete – Special Guest
    12/17/2015 12:57 PM

    @Debbie A one month supply of (2) electrodes will be available here for $29.95.

  • Lesa
    Lesa
    12/17/2015 1:07 PM

    Is this effective against restless leg syndrome?

  • Pete
    Pete – Special Guest
    12/17/2015 1:11 PM

    @Lesa Quell is broadly indicated for the relief of chronic pain, but anecdotally, we know people are also using this technology for RLS successfully. Everyone is different, however, so we would recommend that you try Quell. Please let us know how it works for you (or your loved one)!

  • Diane
    Diane
    12/17/2015 1:21 PM

    Do I also need to use a gel with the electrodes? This device sounds wonderful. I had a nerve stimulater in my hip and it worked wonderfully. However, it was a hassle to charge every few days. When my battery died, I did not want to have another surgery to have a new unit put in. So I've been waiting for something like this.

  • Pete
    Pete – Special Guest
    12/17/2015 1:24 PM

    @Diane The electrode has gel already in place.

  • Linda
    Linda
    12/17/2015 1:27 PM

    @Pete and @Mike I'm convinced. I called my pain management Doctor. He'd heard of it and recommended I try it. So, I've placed my order and will look forward to receiving it. I'm the Guinea pig. If it works for me I'll buy another one for my son in law.

  • Pete
    Pete – Special Guest
    12/17/2015 1:34 PM

    @Linda You have made a great decision! Please keep us posted on your progress!

  • Sara
    Sara
    12/17/2015 1:35 PM

    @Linda - my dr. had also heard of the device and she is excited to hear my reports so that she can start to suggest it to patients.

  • Sara
    Sara
    12/17/2015 1:34 PM

    Hi Everyone, I'm Sara of SaraFightsLyme and I have been a Quell user for about 5-6 weeks now. I suffer from chronic pain as a result of Lyme disease, hypermobility, sacralization of the transverse process and several herniated discs. I discovered the Quell device while searching for pain management tools online while they were still in the funding stage. I have tried acupuncture, prolotherapy, ozone, physical therapy, steroid injections, prescription medication, infrared heating pads, infrared wraps and many other types of things to treat my chronic pain. Finally after reading the reviews I purchased the Quell and couldn't wait to receive it. Although there are a few things that make it difficult for me to wear the device every second of every day (such as wearing stockings with a dress and not wanting it to show), I find myself wearing it as much as possible. The device seems to have a different affect on each person, as our bodies are all different, so I can only speak to my own experiences. I receive relief almost immediately when the treatment starts and it does last quite long. The level of relief that I experience tends to vary on the type of pain that I am experiencing at the moment. I have found great relief for the nerve pain that I experience as a result of my disc issues and I have had several epidurals to try to resolve that pain. I am already sure I will be a life-long user and look forward to any advances that the company may make.

  • Pete
    Pete – Special Guest
    12/17/2015 1:47 PM

    @Sara Thank you for the love!

  • Diane
    Diane
    12/17/2015 1:51 PM

    You say there is a percentage of people it does not work for. Can I get my money back if it does not work for me?

  • Pete
    Pete – Special Guest
    12/17/2015 1:52 PM

    @Diane WE OFFER A 60 DAY MONEY BACK GUARANTEE.

  • Brenda
    Brenda
    12/17/2015 1:59 PM

    @Pete

    Does the device have to be worn on the leg if your chronic pain is in your back?

    Thank you!

  • Mike
    Mike – Grommet Team
    12/17/2015 2:18 PM

    Yes it does, Brenda! It is worn on your calf as there is a collection of sensory nerves there, but the relief spreads throughout your body.

  • Brenda
    Brenda
    12/17/2015 2:46 PM

    @Mike Ok Mike! I ordered my Quell device! Now, I'd like to know when I can expect it to be delivered? I've read all the good people talk about how theirs work for them and I can't wait to get mine!

    Thank You!

  • Mike
    Mike – Grommet Team
    12/17/2015 2:49 PM

    Hi Brenda, it will depend on what shipping option you chose, but you should have received a shipping estimate during the checkout process. Should be soon regardless! I hope you have success with it!

  • Sara
    Sara
    12/17/2015 1:59 PM

    As someone who already LOVES my quell device, I do have some questions...

    Is there any future plan for it to be placed anywhere but the leg, say a more hidden area for women? Also, it would be amazing if you could integrate things like heart rate, bp, body temp, steps and make this an all-in-one device that would eliminate the need for a fitbit or other medical device. If you could somehow tackle nausea too, that would be an insane addition. I know that there are TONS of people that would be even more inclined to use the device if it did all (or even some) of these other things.

  • Pete
    Pete – Special Guest
    12/17/2015 2:17 PM

    @Sara Great Questions. Currently, we do not have any plans to move device as that area of the leg allows us to deliver the most powerful and accurate therapy. As far as the other functions you mentioned, we are always looking to improve upon what we have...

  • Judith
    Judith
    12/17/2015 2:22 PM

    Any success with restless leg syndrome?

  • Pete
    Pete – Special Guest
    12/17/2015 2:29 PM

    @Judith Quell is broadly indicated for the relief of chronic pain, but anecdotally, we know people are also using this technology for RLS successfully. Everyone is different, however, so we would recommend that you try Quell. Please let us know how it works for you (or your loved one)!

  • Sister Laurel
    Sister Laurel
    12/17/2015 2:33 PM

    Hi Pete, I have used TENS units for localized pain so I am familiar with these. I am wondering why it is Quell works on widespread or chronic pain when it is also a TENS unit? Is this just about location, the multiple electrodes circling the calf muscle, stronger stimulation from the QUELL unit itself or what? I suppose I am asking why this unit leads to the release of natural opioids in a way which is more significant than usual TENS units? I can see how convenient it is to wear and use but is there something significantly different in the way it works vis-a-vis the central nervous system?

  • Pete
    Pete – Special Guest
    12/17/2015 2:40 PM

    @Sister Laurel The science behind Quell is based off a clinical TENS device, but that is where the similarities stop. Quell is smarter and stronger than other TENS devices. You actually calibrate the device to your body and that allows Quell to deliver optimal therapy.

  • Brenda
    Brenda
    12/17/2015 3:29 PM

    @Pete Ok, I've ordered my Quell device, now I'm anxious to get it! How long do I have to wait for delivery?

    Thank you!

  • Mike
    Mike – Grommet Team
    12/17/2015 3:35 PM

    Hi Brenda, see my answer above. It will depend on what shipping method you chose, but it should be soon regardless.

  • Joel
    Joel
    12/17/2015 2:53 PM

    Is it effective with chemo caused peripheral neuropathy? I've tried regular TENS units putting the pads on the tops of my feet with little relief. Might this be different.

    I can ignore it during the day but it makes going to sleep difficult.

  • Pete
    Pete – Special Guest
    12/17/2015 3:06 PM

    @Joel Quell is broadly indicated for the relief of chronic pain, we do have success stories of customers in your situation. Everyone is different, however, so we would recommend that you try Quell. Please let us know how it works for you!

  • Diane
    Diane
    12/17/2015 3:10 PM

    @Joel I have chemo caused neuropathy in feet and hand. I also have been dealing with chronic pain (fibro) for over 12 years. I received my Quell on Oct. 30, 2015. My Quell has been a life changer. I would not want to go a day without it. It has been a true blessing.

  • Pete
    Pete – Special Guest
    12/17/2015 3:54 PM

    @Diane So happy for you!!!!

  • Jennifer
    Jennifer
    12/17/2015 3:06 PM

    How much will a new pack of electrodes cost? And where will those be ordered from?

    Jennifer ~

  • Pete
    Pete – Special Guest
    12/17/2015 3:07 PM

    @Jennifer A months supply of Electrodes costs $29.95 and they can be ordered here.

  • Mike
    Mike – Grommet Team
    12/17/2015 3:07 PM

    Hi Jennifer, they will be $29.95 for a month supply and they will be available right here as soon as our one week promotion runs out.

  • Sister Laurel
    Sister Laurel
    12/17/2015 4:25 PM

    Pete, thanks for the response. I hear you say the QUELL unit is stronger. and also that it is vastly different than ordinary TENS unit I am really trying to get clear in my own mind what these assertions mean precisely because I too suffer from chronic pain (CRPS or RSD).

    For instance, QUELL is on a timer and in general works like other TENS units, correct? I hear that smarter means "it does not need to be reset every time the TENS unit is turned on and more, it turns itself on and off during the day" But does it mean more than this? When you say it is "calibrated to one's body" isn't it the case that all TENS units self-calibrated by the patient to an amplitude and frequency which works best for them? Does QUELL actually calibrate itself to the body's needs in some other way?

    Also, I am still trying to hear why QUELL works more significantly to produce natural opioids and affects the CNS more profoundly than any other TENS unit. Why, for instance, have you chosen to use the calf muscle? Is there some sort of CNS feedback pathway here that is more significant than in the rest of the body because of the sciatic nerve for instance? Is it affected by multiple electrodes over a wider area? Does Quell manage a deeper stimulation than other TENS units?

    Since you are charging $250 + $30 monthly for electrodes I would really be interested in hearing why this unit is so significantly better than relatively inexpensive TENS units at affecting the body's natural opioid levels. I completely agree QUELL is convenient in ways standard TENS units have not been and I personally love the self-contained 24/7 possibilities. It is the claims about triggering the release of natural opioids I want to understand better especially in contrast to other units.

    Since I understand you may not be able to answer these questions here, if you can link me to a report on clinical findings and explanations of the mechanisms involved I would appreciate it --- especially if there are clinical comparisons with standard TENS units in regard to natural opioid production. Thanks.

  • Mike
    Mike – Grommet Team
    12/17/2015 5:22 PM

    Hi Sister Laurel, you already found this, but for anyone else, here is a study that digs deep into the questions Sister Laurel is asking and provides answers and comparisons between Quell and TENS units.

  • DuWayne
    DuWayne
    12/17/2015 3:56 PM

    How long does the promotion that started today last?

  • Mike
    Mike – Grommet Team
    12/17/2015 4:06 PM

    One week, Duwayne!

  • Nina
    Nina
    12/17/2015 4:08 PM

    1. How tight does the band have to be to hold the Quell in place? Diabetic patients, for example, are supposed to avoid anything that could limit circulation especially in the lower extremities. Are there any problems reported with it slipping?

    2. Have any problems been reported about skin reactions to the gel electrodes? I had to wear a 30 day EKG monitor and it left scars on my skin from the blisters and bleeding.

    Thank you! I am hoping to order soon!

  • Pete
    Pete – Special Guest
    12/17/2015 4:22 PM

    @Nina 1. The band should be wrapped securely around your leg. No where near the point of cutting off circulation.

    2. The gel we use is a hydrogel, which means it is made up of mostly water. We recommend that you rotate legs every several hours to avoid potential skin irritation.

  • Randy
    Randy
    12/17/2015 4:31 PM

    Your video states that this device is systemic in nature and not just for localized pain, Has the FDA cleared this device for expanded indication beyond traditional TENS devices? Is there any clinical support for the claim that the device causes a natural Opioid release?

  • Sister Laurel
    Sister Laurel
    12/17/2015 5:11 PM

    @Randy and Pete, I asked a lot of questions about the mechanism of this device and I was not intending to be argumentative. I went to the QUELL site where I found a PDF report on the mechanisms of action and the reasons QUELL is superior to standard TENS units. I would suggests folks take a look at the report (12 pages) if they have an interest in these questions --- or if they wish to acquaint their physicians with the material. The Report is entitled, Science Behind Quell™ Wearable Pain Relief Technology for Treatment of Chronic Pain. There are indications in the section on Pain Gate Theory notes that CSF opioid levels are raised after 20-25 minutes of intensive stimulation and fall back to normal after one hour of stimulation. What I found most interesting was that since the stimulation results in opioids using different receptors than medicinal opioids, folks who are tolerant to these opioids are not troubled by tolerance to those specifically produced by stimulation. In any case there are further reports cited so the clinical evidence is there and so is an explanation of the mechanism involved --- which was what I wanted to understand myself.

  • Mike
    Mike – Grommet Team
    12/17/2015 5:21 PM

    And for anyone else who is curious, here is the study that Sister Laurel is referencing which I posted up above.

  • Karen
    Karen
    12/17/2015 5:11 PM

    Is this worn 24 hours a day? How much are replacement electrodes?

  • Mike
    Mike – Grommet Team
    12/17/2015 5:20 PM

    Hi Karen, yes, pretty much. You don't wear it in the shower or swimming, but it is intended to be worn as much as possible. The replacement electrodes are $29.95 for a one month supply. Those will be on sale as soon as our week promotion ends.

  • Guest
    Guest
    12/17/2015 5:33 PM

    I need to know the price of electrodes.

  • Mike
    Mike – Grommet Team
    12/17/2015 5:40 PM

    $29.95 for a one month supply.

  • irene
    irene
    12/17/2015 5:43 PM

    Hi Pete,

    I'm excited to read about anything that will assist others in the prevention of pain I had had chronic debilitating low back pain, periformis and sciatica pain for over twenty years. I do use a TENS unit. I have read all the comments below, but still had a question. I understand how quell stimulation is suppose to block pain receptors and promote your bodys natural positive endorphin release. So my question is, How does it differ from a TENS unit because my TENS unit says it is supposed to do the same thing. I wear my tens unit whenever I leave my home and it will prolong the onset of pain for after about an hour to two hours, I have break through pain.

    thank you for your answer in advance.

    sincerely,

    Irene

  • Mike
    Mike – Grommet Team
    12/17/2015 6:32 PM

    Hi Irene, thanks for comment! We're excited to have this on site! If you look at one of the comments above you will see I linked to a study describing the differences. The main one is the comprehensive nature of Quell. It does not just manage pain in one area, it is for the entire body from the position of your calf.

  • Cindy
    Cindy
    12/17/2015 6:38 PM

    Pete- 1 -my husband gets migraines - would this unit work if he used it at onset? 2 - I had polio and wear AFO devices which would prohibit wearing the unit during the day. Is it effective to just use at night and if so, would the life of the electrodes then double?

  • Mike
    Mike – Grommet Team
    12/17/2015 7:16 PM

    Hi Cindy, unfortunately Quell will not work with migraines as it in a different part of the brain that Quell works with. You could just wear it at night, but I am unsure if it would double the life of the electrodes. I'll have Pete clarify. Stay tuned!

  • Mikie
    Mikie
    12/17/2015 7:58 PM

    Any research for using this to treat chronic migraine?

  • Mike
    Mike – Grommet Team
    12/17/2015 8:01 PM

    Unfortunately this will not work with chronic migraines, Mikie. Migraines occur in a different part of the brain that Quell does not interact with.

  • BEVERLY A
    BEVERLY A
    12/17/2015 7:59 PM

    I am confused about the electrodes - you state a couple of things: a one month supply is $29.95, so that means 4 electrodes, right? In reading through, it appears that two electrodes only last two weeks, so I want to be sure. Otherwise, it is nearly $60/month to operate. Also, what about the battery. It is to last two years, as you warranty it, but what does a battery cost? I am concerned about these costs as my pain medication costs much less with insurance than the electrodes and batteries for this. Thank you.

  • Mike
    Mike – Grommet Team
    12/17/2015 8:03 PM

    Hi Beverly, a one month supply is $29.95 and for that price you are getting two electrodes. Each one will last about two weeks. The battery is rechargeable and will last at least two years. So your warranty will cover it for that length of time and we will see what we can do about bringing additional batteries on site before that runs out. Thanks for the comment!

  • Liz
    Liz
    12/17/2015 8:03 PM

    How does what this device can do differ from what a TENS unit can do?

  • Mike
    Mike – Grommet Team
    12/17/2015 8:04 PM

    Hi Liz, check a few comment above as I linked to a study that goes in depth. They are similar, but Quell is far more comprehensive in its coverage of pain management, i.e. it is not centralized in one location but spreads throughout the body.

  • Shannon
    Shannon
    12/17/2015 8:19 PM

    Hello. My Doctors office is currently offering this product to the patients but at a price considerably much higher $2500+ for the device. I considered getting from him. Even though it is not covered by insurance. Is this version the exact same model that my doctor has? It looks the same to me. I am just questioning why the price difference.

  • Mike
    Mike – Grommet Team
    12/18/2015 9:27 AM

    Hi Shannon, it is tough to say without knowing what product your doctor is offering, but I do not believe it is Quell at such a price.

  • Dawn
    Dawn
    12/17/2015 9:01 PM

    Pete, have you had success with Quell helping foot drop? My prospective diagnosis is Primary Progresive MS and cannot afford the Bioness or Walkaid type devices. Is there any hope that this could help with being able to walk with drop foot in one leg?

  • Mike
    Mike – Grommet Team
    12/18/2015 9:31 AM

    Hi Dawn, unfortunately Quell is aimed at chronic pain management. Walkaide and Bioness seem to be the ways to go for drop foot.

  • Mary
    Mary
    12/17/2015 9:45 PM

    Hello, I would like to know what the calf diameter this device would work comfortably? Also, A couple of months ago I had knee surgery for a torn meniscus with a lot of residual pain & osteoarthritis. Is this likely to be of benefit for this? Does this unit also help in speeding the healing time?

  • Mike
    Mike – Grommet Team
    12/18/2015 9:38 AM

    Hi Mary, the diameter is 20". If you are suffering from arthritis, then yes, this will be a benefit to you. I don't think it will speed of your healing time though.

  • James
    James
    12/17/2015 10:26 PM

    Hi, I was wondering if this has any effect on cramps in my calves?

  • Mike
    Mike – Grommet Team
    12/18/2015 9:37 AM

    Hi James, Quell is aimed more at chronic pain. While it may provide some relief, I don't know if it's the right permanent solution.

  • Liz
    Liz
    12/17/2015 10:47 PM

    I would like to know what kind of success you have seen with Quell in people who have serious migraine headaches. I have suffered with these for the last 39 years and would love to try your product but would like some idea of the likelihood of the success I might experience with it. Thank you.

  • Mike
    Mike – Grommet Team
    12/18/2015 9:25 AM

    Hi Liz, thanks for the comment, but unfortunately, Quell does not have success with migraines.

  • Lorene
    Lorene
    12/18/2015 1:02 AM

    Would this device work on someone who has no pituitary due to a tumor?

  • Mike
    Mike – Grommet Team
    12/18/2015 9:45 AM

    Hi Lorene, I am not entirely sure. I would consult your doctor about using it.

The launch day conversation has ended. Please direct further questions about this Grommet to our Community Experience Team.