Cleaner Cleaning

TAO Clean is helping us take care of our face and our smile. Their rechargeable toothbrushes and facial brushes charge in an innovative base that keeps brushes clean and dry. Besides keeping your brushes powered up and ready to use, the base protects them from airborne particles (a particular concern for brushes you store in the bathroom). A halo of ultraviolet light surrounds the brush, eradicating up to 99.9% of germs. In order to further cut down on icky bacteria, the base helps dry your brush quickly—up to six times faster than similar sanitizers. Tao Clean stands for “The Art of” Clean, and their first product was the toothbrush sanitizing station. What prompted Founders Ryan Mongan and Simon Ghahary create it? Finding out that other toothbrush sanitizers don’t dry the bristles, which invites germs to stick around and breed. After the success of their sanitizing toothbrush station, Tao’s Founders realized that this same technology would work wonders for facial cleansing. Their ultrasonic brushes remove dirt and makeup, and keep any extra acne-causing bacteria off the bristles. With these futuristic-looking sanitizing systems, you’ll stay cleaner and definitely have more reasons to smile.

TAO Clean

Aura Clean System

Cleaner Cleaning

TAO Clean is helping us take care of our face and our smile. Their rechargeable toothbrushes and facial brushes charge in an innovative base that keeps brushes clean and dry. Besides keeping your brushes powered up and ready to use, the base protects them from airborne particles (a particular concern for brushes you store in the bathroom). A halo of ultraviolet light surrounds the brush, eradicating up to 99.9% of germs. In order to further cut down on icky bacteria, the base helps dry your brush quickly—up to six times faster than similar sanitizers. Tao Clean stands for “The Art of” Clean, and their first product was the toothbrush sanitizing station. What prompted Founders Ryan Mongan and Simon Ghahary create it? Finding out that other toothbrush sanitizers don’t dry the bristles, which invites germs to stick around and breed. After the success of their sanitizing toothbrush station, Tao’s Founders realized that this same technology would work wonders for facial cleansing. Their ultrasonic brushes remove dirt and makeup, and keep any extra acne-causing bacteria off the bristles. With these futuristic-looking sanitizing systems, you’ll stay cleaner and definitely have more reasons to smile.
Tech & Innovation

Grommet Launch Conversation

Grommet Launch Conversation

  • Simon
    Simon

    Hi everyone! I am pleased to be launching TAO Clean on The Grommet today. I'm happy to answer any questions you have like I did with Mike below.

  • Mike
    Mike – Grommet Team
    7/13/2015 11:24 AM

    Was the idea for this product more of a gradual process or was it one ‘aha’ moment?

  • Simon
    Simon – Special Guest
    7/13/2015 11:25 AM

    I would say that the architecture was more of a eureka moment. We knew we wanted to create an ultrasonic toothbrush. It is something so integral in people’s daily routines. We were aware of other UV-C toothbrush sterilizers on the market but we found that people didn’t use them even though they owned them.

  • Simon
    Simon – Special Guest
    7/13/2015 11:28 AM

    The stumbling point was that these existing units required the user to disassemble their brush and put the brush head in a little chamber and then reassemble it when they used it next. Those extra steps were just too big of a barrier and people just didn’t want to go through that twice a day.

    After we came up with the format of dropping the brush, head down, into a base station we started researching the patent history of the toothbrush sterilizer. Believe it or not there have been toothbrush sterilizers since the late 1800’s (back then they used formaldehyde -- yikes). But none of them utilized this format. So, after reading hundreds of patents we decided to file our own and plant the TAO Clean flag on the mountain of toothbrush sterilizers.

  • Mike
    Mike – Grommet Team
    7/13/2015 11:29 AM

    I feel like 4/5 dentists recommend so many dental products. Has there been feedback from the dental community?

  • Simon
    Simon – Special Guest
    7/13/2015 11:29 AM

    It is widely recognized that ultrasonic toothbrushes clean plaque better and promote better gum health compared to manual toothbrushes. It was our desire to layer cleanliness on top of this performance and have the world’s cleanest toothbrush – one that seamlessly integrates with your daily routine.

  • Mike
    Mike – Grommet Team
    7/13/2015 11:29 AM

    Why is this something everyone should have in his or her home?

  • Simon
    Simon – Special Guest
    7/13/2015 11:30 AM

    Besides all the cleanliness aspects – which is where we hang our hat – the aesthetics is an element that really draws people to the product in the first place. We wanted to create a device people would look forward to using. It is much closer to a piece of home décor than a clinical instrument. If you are going to remodel your bathroom and create an environment that you are proud of and feel good about being in, why not have an essential element look like it belongs there rather than an out-of-place piece of personal hygiene equipment?

  • Diane
    Diane
    7/13/2015 12:20 PM

    Simon I don't see a power cord on the docking station. Is there one or is it battery driven? I use the VIO travel case that cleans bristles with UV but I like this option for everyday. And thank you for offering it in black!

  • Simon
    Simon – Special Guest
    7/13/2015 12:24 PM

    Hi Diane - Yes the Cleaning station was designed for home use and is powered using a small power brick with USB connector. It comes with the System and is ready to go.

  • Simon
    Simon – Special Guest
    7/13/2015 12:25 PM

    BTW - the System comes with 3 replacement heads in the box. This gives you 9 months of cleaning power.

  • Tom
    Tom
    7/13/2015 12:23 PM

    My wife and I brush our teeth at the same time. What are we to do with the second wet brush, as the base only holds one?

  • Simon
    Simon – Special Guest
    7/13/2015 12:26 PM

    Hi Tom - Our brush was designed with the single user in mind. So we would recommend that you both have your own brush and cleaning station.

  • Scott
    Scott
    7/13/2015 12:46 PM

    @Simon Wow $200 per person plus more counter space and $10+ per head. Would consider it as a single unit that treated a second head.

  • Simon
    Simon – Special Guest
    7/13/2015 1:04 PM

    Hi Scott - the system is dedicated to its user, a bit like a dog that has one owner. Its design fits nicely into the modern bathroom environment and so enhances the counter top whilst delivering you a clean, charged brush ready to use when you want it.

  • MICHAEL
    MICHAEL
    7/13/2015 1:08 PM

    COSTCO SELLS PHILLIPS SONICARE BRUSH SYSTEM WITH TWO HANDLES FOR $149. GRANTED IT SANITIZES BUT DOES NOT DRY. SO, FROM A MARKETING PROSPECTUS GET IN THE GAME WITH A $50 DROP AND I THINK YOU WILL SELL MORE OF THESE SYSTEMS. I DO LIKE THE DRYING AND CLEANING FEATURES.

  • Simon
    Simon – Special Guest
    7/13/2015 1:35 PM

    Hi Micheal - Thanks for your message. We feel we are in the game already as no other device on the market sanitizes the brush head without you having to take off the handle and place it into an external chamber. What's more, it charges and dries the brush whilst continually blasting it with UV-C as it waits for its next use. Our research discovered most people miss or ignore or give up on sanitizing regularly if they are too many steps to do it. And finally the chambers are usually a bother to clean and even keep the brush head wet for up to 10 hours whilst being kept in there chamber. Yuck!

  • Nancy
    Nancy
    7/13/2015 6:36 PM

    @Simon I was really interested in this toothbrush until I read that I would have to buy two units -- one for myself and one for my husband. There is no way I could justify paying $400.00.

  • Mike
    Mike – Grommet Team
    7/14/2015 11:48 AM

    Hi Nancy, the price is largely due to the technology used in creating this system. But the dual unit need is a good one. In talking to Simon, a dual Tao clean for couples has already been talked about. Stay tuned!

  • Ellen
    Ellen
    7/13/2015 12:28 PM

    I've used sanitizers before but was disappointed that "crud" built up in the bottom of the sanitizer which was impossible to clean and probably caused more germs. How does the Tao Clean keep deposits from the bottom of the sanitizer, or am I able to easily take apart and clean?

  • Simon
    Simon – Special Guest
    7/13/2015 12:37 PM

    Hi Ellen - Well we agree with you there. Most sanitizers are very user unfriendly and if anything hoard the gunk, which is why we wanted to make ours a breeze to clean and maintain. The base is open directly under the brush at the bottom, so any residue can be wiped clean easily. The open cavity not only helps remove the possibility of gunk build up it also aids the dryer, drawing air up and through base. The rest of the cavity is smooth and easy to maintain. We recommend a gentle wipe with a soft cloth each week to keep it in tip top condition.

  • Jeff
    Jeff
    7/13/2015 12:42 PM

    @Simon Have you considered creating a sanitizer that can be used with other manufacturer's toothbrushes? I have tried several electric toothbrushes and I much prefer models with both a side-to-side and ocillating component. I really like the technology and appreciate the value of the sanitizer but am not willing to give up the toothbrush I'm using now, based on the design of its head.

  • Simon
    Simon – Special Guest
    7/13/2015 12:58 PM

    Hi Jeff - We wanted to deliver a dedicated all in one solution and part of the solution included a dedicated brush handle, using ultrasonic technology that fits snugly onto the Cleaning base. As varying brush handles have different shafts and orientations we feel it may be difficult to deliver the cleaning and maintenance power of the base station. So no plans to offer the base on its own.

  • Evan
    Evan
    7/13/2015 12:42 PM

    I understand that it dries the bristles as it sanitizes, but what if some drips off the toothbrush before it is done drying? Can it still be dried? Or does the bottom get all grody?

  • Simon
    Simon – Special Guest
    7/13/2015 12:52 PM

    Hi Evan - If you give the brush a gentle shake before you place it in the Cleaning station, The Brush dryer will drive any water off the brush head while in the base. If any droplets escape they'll fall directly under the brush for easy maintenance. The UV-C sterilizer runs every couple hours to make sure the brush keeps clean whilst its in the base.

  • Mike
    Mike – Grommet Team
    7/13/2015 1:50 PM

    Hi Evan, Jeff, Ellen, and everyone else, here's a screenshot to show you the central column that holds the brush in place on the base station. Any residue can easily be wiped clean off the counter top.

  • Evan
    Evan
    7/13/2015 10:02 PM

    @Mike @Simon Thank you very much! I will be looking into buying it. This is the best toothbrush sterilization method I have seen!

  • Lynn
    Lynn
    7/13/2015 2:16 PM

    A few quick questions about the UV bulb:

    1. How long does the UV light bulb last?

    2. Where can we get a replacement bulb?

    3. What is the cost of a replacement bulb?

  • Lynn
    Lynn
    7/13/2015 2:16 PM

    A few quick questions about the UV bulb:

    1. How long does it last?

    2. What does it cost?

    3. Where do you get replacements?

  • Lynn
    Lynn
    7/13/2015 2:17 PM

    @Lynn Whoops -- I got a big white screen with an error message when I submitted my first question, so I assumed it hadn't posted. (I should have checked!)

  • Simon
    Simon – Special Guest
    7/13/2015 2:31 PM

    Hi Lynn - Thanks for your questions. I've got fellow Co-founder Ryan to answer this as he's the engineer and I'm the designer.

    @Lynn I am the engineer behind the system and Simon asked if I would respond to this. The bulb is rated for 10,000 hours. However, it is only on for 5 minutes at a time. We do four separate 5 minute bursts while the brush is drying to keep the germs in check. So, presuming that you use the system 2X per day, that would be 40 minutes of lamp usage per day. With a 10,000 hour bulb, this equates to roughly 40 years of use.

    Now, even though the bulbs are rated for 10k hours, some won’t reach this milestone. To double check that our bulb supplier wasn’t padding their numbers, we performed accelerated life testing of the system and ran system for an equivalent of 6 years of use. We did not see failures in any of the subsystems including the bulb during this time.

  • Kimberly
    Kimberly
    7/13/2015 2:43 PM

    @Simon While I appreciate the reply and faith you have that the bulb will essentially outlive the product, what is the warranty, is it 6 years? What if it is the thing that dies first, can it be replaced without having to buy a whole new unit? Also I may have missed it, but what is the wavelength of the lamp?

  • Simon
    Simon – Special Guest
    7/13/2015 2:59 PM

    Hi Kimberly - the frequency of the lamp is 254 nanometers which is the pathogen killing frequency.

  • Simon
    Simon – Special Guest
    7/13/2015 3:00 PM

    Standard warranty for the entire product is one year however If you were to experience a bulb failure through normal usage, we would be happy to replace your system.

  • robert
    robert
    7/13/2015 2:27 PM

    Similar to Lynn, I would like to know how often the base of the device must be replaced? The entire base, not just the bulb?

  • Simon
    Simon – Special Guest
    7/13/2015 2:33 PM

    Hi Robert - hopefully the answer above will answer your question. Please let me know if you need anything else.

  • Simon
    Simon – Special Guest
    7/13/2015 2:39 PM

    Also I'd like to add Because of our experience with the bulb, we decided to not make it field replaceable as this would add size to the system. If you were to experience a bulb failure through normal usage, we would be happy to replace your system.

  • Traci
    Traci
    7/13/2015 4:51 PM

    I really like the concept, design, and solution the TAO Aura Clean System offers - a true work of art!

    While there is not currently similar solution on the market, the price is pretty steep. Maybe someday -- but for now, I will admire from afar.

    Great looking product!

  • Simon
    Simon – Special Guest
    7/13/2015 5:16 PM

    Thanks Traci - much appreciate your good will. Hopefully we'll see you as an Aura Clean User one day.

  • Simon
    Simon – Special Guest
    7/13/2015 6:17 PM

    Thanks all for your questions - Has been a great experience! All the best & Keep it Clean

  • Linda
    Linda
    7/13/2015 6:21 PM

    Any plans for a small sized brush head for a child?

  • Mike
    Mike – Grommet Team
    7/14/2015 11:50 AM

    Hi Linda, at this point, no. But it is certainly a possibility for the future. Stay tuned!

  • Carol
    Carol
    7/13/2015 10:04 PM

    About the cord. I read all the comments and found.... "powered using a small power brick with USB connector." Sorry, help an old woman. Explain the 'power brick with USB connector' just to make sure my understanding of a USB connector is what you are talking about. Thanks. Carol

  • Mike
    Mike – Grommet Team
    7/14/2015 9:41 AM

    Hi Carol, no problem! It's very similar to the charger you would get with a phone. There is a power brick with a wall adaptor and the usb connecter is what connects the wall adapter to Tao.

The launch day conversation has ended. Please direct further questions about this Grommet to our Community Experience Team.

 

TAO Clean

Aura Clean System

Cleaner Cleaning

TAO Clean is helping us take care of our face and our smile. Their rechargeable toothbrushes and facial brushes charge in an innovative base that keeps brushes clean and dry.

Besides keeping your brushes powered up and ready to use, the base protects them from airborne particles (a particular concern for brushes you store in the
bathroom). A halo of ultraviolet light surrounds the brush, eradicating up to 99.9% of germs. In order to further cut down on icky bacteria, the base helps dry your brush quickly—up to six times faster than similar sanitizers.

Tao Clean stands for “The Art of” Clean, and their first product was the toothbrush sanitizing station. What prompted Founders Ryan Mongan and Simon Ghahary create it? Finding out that other toothbrush sanitizers don’t dry the bristles, which invites germs to stick around and breed.

After the success of their sanitizing toothbrush station, Tao’s Founders realized that this same technology would work wonders for facial cleansing. Their ultrasonic brushes remove dirt and makeup, and keep any extra acne-causing bacteria off the bristles.

With these futuristic-looking sanitizing systems, you’ll stay cleaner and definitely have more reasons to smile.
Read More Read Less
TAO Clean V5

Grommet Launch Conversation

  • Simon
    Simon

    Hi everyone! I am pleased to be launching TAO Clean on The Grommet today. I'm happy to answer any questions you have like I did with Mike below.

  • Mike
    Mike – Grommet Team
    7/13/2015 11:24 AM

    Was the idea for this product more of a gradual process or was it one ‘aha’ moment?

  • Simon
    Simon – Special Guest
    7/13/2015 11:25 AM

    I would say that the architecture was more of a eureka moment. We knew we wanted to create an ultrasonic toothbrush. It is something so integral in people’s daily routines. We were aware of other UV-C toothbrush sterilizers on the market but we found that people didn’t use them even though they owned them.

  • Simon
    Simon – Special Guest
    7/13/2015 11:28 AM

    The stumbling point was that these existing units required the user to disassemble their brush and put the brush head in a little chamber and then reassemble it when they used it next. Those extra steps were just too big of a barrier and people just didn’t want to go through that twice a day.

    After we came up with the format of dropping the brush, head down, into a base station we started researching the patent history of the toothbrush sterilizer. Believe it or not there have been toothbrush sterilizers since the late 1800’s (back then they used formaldehyde -- yikes). But none of them utilized this format. So, after reading hundreds of patents we decided to file our own and plant the TAO Clean flag on the mountain of toothbrush sterilizers.

  • Mike
    Mike – Grommet Team
    7/13/2015 11:29 AM

    I feel like 4/5 dentists recommend so many dental products. Has there been feedback from the dental community?

  • Simon
    Simon – Special Guest
    7/13/2015 11:29 AM

    It is widely recognized that ultrasonic toothbrushes clean plaque better and promote better gum health compared to manual toothbrushes. It was our desire to layer cleanliness on top of this performance and have the world’s cleanest toothbrush – one that seamlessly integrates with your daily routine.

  • Mike
    Mike – Grommet Team
    7/13/2015 11:29 AM

    Why is this something everyone should have in his or her home?

  • Simon
    Simon – Special Guest
    7/13/2015 11:30 AM

    Besides all the cleanliness aspects – which is where we hang our hat – the aesthetics is an element that really draws people to the product in the first place. We wanted to create a device people would look forward to using. It is much closer to a piece of home décor than a clinical instrument. If you are going to remodel your bathroom and create an environment that you are proud of and feel good about being in, why not have an essential element look like it belongs there rather than an out-of-place piece of personal hygiene equipment?

  • Diane
    Diane
    7/13/2015 12:20 PM

    Simon I don't see a power cord on the docking station. Is there one or is it battery driven? I use the VIO travel case that cleans bristles with UV but I like this option for everyday. And thank you for offering it in black!

  • Simon
    Simon – Special Guest
    7/13/2015 12:24 PM

    Hi Diane - Yes the Cleaning station was designed for home use and is powered using a small power brick with USB connector. It comes with the System and is ready to go.

  • Simon
    Simon – Special Guest
    7/13/2015 12:25 PM

    BTW - the System comes with 3 replacement heads in the box. This gives you 9 months of cleaning power.

  • Tom
    Tom
    7/13/2015 12:23 PM

    My wife and I brush our teeth at the same time. What are we to do with the second wet brush, as the base only holds one?

  • Simon
    Simon – Special Guest
    7/13/2015 12:26 PM

    Hi Tom - Our brush was designed with the single user in mind. So we would recommend that you both have your own brush and cleaning station.

  • Scott
    Scott
    7/13/2015 12:46 PM

    @Simon Wow $200 per person plus more counter space and $10+ per head. Would consider it as a single unit that treated a second head.

  • Simon
    Simon – Special Guest
    7/13/2015 1:04 PM

    Hi Scott - the system is dedicated to its user, a bit like a dog that has one owner. Its design fits nicely into the modern bathroom environment and so enhances the counter top whilst delivering you a clean, charged brush ready to use when you want it.

  • MICHAEL
    MICHAEL
    7/13/2015 1:08 PM

    COSTCO SELLS PHILLIPS SONICARE BRUSH SYSTEM WITH TWO HANDLES FOR $149. GRANTED IT SANITIZES BUT DOES NOT DRY. SO, FROM A MARKETING PROSPECTUS GET IN THE GAME WITH A $50 DROP AND I THINK YOU WILL SELL MORE OF THESE SYSTEMS. I DO LIKE THE DRYING AND CLEANING FEATURES.

  • Simon
    Simon – Special Guest
    7/13/2015 1:35 PM

    Hi Micheal - Thanks for your message. We feel we are in the game already as no other device on the market sanitizes the brush head without you having to take off the handle and place it into an external chamber. What's more, it charges and dries the brush whilst continually blasting it with UV-C as it waits for its next use. Our research discovered most people miss or ignore or give up on sanitizing regularly if they are too many steps to do it. And finally the chambers are usually a bother to clean and even keep the brush head wet for up to 10 hours whilst being kept in there chamber. Yuck!

  • Nancy
    Nancy
    7/13/2015 6:36 PM

    @Simon I was really interested in this toothbrush until I read that I would have to buy two units -- one for myself and one for my husband. There is no way I could justify paying $400.00.

  • Mike
    Mike – Grommet Team
    7/14/2015 11:48 AM

    Hi Nancy, the price is largely due to the technology used in creating this system. But the dual unit need is a good one. In talking to Simon, a dual Tao clean for couples has already been talked about. Stay tuned!

  • Ellen
    Ellen
    7/13/2015 12:28 PM

    I've used sanitizers before but was disappointed that "crud" built up in the bottom of the sanitizer which was impossible to clean and probably caused more germs. How does the Tao Clean keep deposits from the bottom of the sanitizer, or am I able to easily take apart and clean?

  • Simon
    Simon – Special Guest
    7/13/2015 12:37 PM

    Hi Ellen - Well we agree with you there. Most sanitizers are very user unfriendly and if anything hoard the gunk, which is why we wanted to make ours a breeze to clean and maintain. The base is open directly under the brush at the bottom, so any residue can be wiped clean easily. The open cavity not only helps remove the possibility of gunk build up it also aids the dryer, drawing air up and through base. The rest of the cavity is smooth and easy to maintain. We recommend a gentle wipe with a soft cloth each week to keep it in tip top condition.

  • Jeff
    Jeff
    7/13/2015 12:42 PM

    @Simon Have you considered creating a sanitizer that can be used with other manufacturer's toothbrushes? I have tried several electric toothbrushes and I much prefer models with both a side-to-side and ocillating component. I really like the technology and appreciate the value of the sanitizer but am not willing to give up the toothbrush I'm using now, based on the design of its head.

  • Simon
    Simon – Special Guest
    7/13/2015 12:58 PM

    Hi Jeff - We wanted to deliver a dedicated all in one solution and part of the solution included a dedicated brush handle, using ultrasonic technology that fits snugly onto the Cleaning base. As varying brush handles have different shafts and orientations we feel it may be difficult to deliver the cleaning and maintenance power of the base station. So no plans to offer the base on its own.

  • Evan
    Evan
    7/13/2015 12:42 PM

    I understand that it dries the bristles as it sanitizes, but what if some drips off the toothbrush before it is done drying? Can it still be dried? Or does the bottom get all grody?

  • Simon
    Simon – Special Guest
    7/13/2015 12:52 PM

    Hi Evan - If you give the brush a gentle shake before you place it in the Cleaning station, The Brush dryer will drive any water off the brush head while in the base. If any droplets escape they'll fall directly under the brush for easy maintenance. The UV-C sterilizer runs every couple hours to make sure the brush keeps clean whilst its in the base.

  • Mike
    Mike – Grommet Team
    7/13/2015 1:50 PM

    Hi Evan, Jeff, Ellen, and everyone else, here's a screenshot to show you the central column that holds the brush in place on the base station. Any residue can easily be wiped clean off the counter top.

  • Evan
    Evan
    7/13/2015 10:02 PM

    @Mike @Simon Thank you very much! I will be looking into buying it. This is the best toothbrush sterilization method I have seen!

  • Lynn
    Lynn
    7/13/2015 2:16 PM

    A few quick questions about the UV bulb:

    1. How long does the UV light bulb last?

    2. Where can we get a replacement bulb?

    3. What is the cost of a replacement bulb?

  • Lynn
    Lynn
    7/13/2015 2:16 PM

    A few quick questions about the UV bulb:

    1. How long does it last?

    2. What does it cost?

    3. Where do you get replacements?

  • Lynn
    Lynn
    7/13/2015 2:17 PM

    @Lynn Whoops -- I got a big white screen with an error message when I submitted my first question, so I assumed it hadn't posted. (I should have checked!)

  • Simon
    Simon – Special Guest
    7/13/2015 2:31 PM

    Hi Lynn - Thanks for your questions. I've got fellow Co-founder Ryan to answer this as he's the engineer and I'm the designer.

    @Lynn I am the engineer behind the system and Simon asked if I would respond to this. The bulb is rated for 10,000 hours. However, it is only on for 5 minutes at a time. We do four separate 5 minute bursts while the brush is drying to keep the germs in check. So, presuming that you use the system 2X per day, that would be 40 minutes of lamp usage per day. With a 10,000 hour bulb, this equates to roughly 40 years of use.

    Now, even though the bulbs are rated for 10k hours, some won’t reach this milestone. To double check that our bulb supplier wasn’t padding their numbers, we performed accelerated life testing of the system and ran system for an equivalent of 6 years of use. We did not see failures in any of the subsystems including the bulb during this time.

  • Kimberly
    Kimberly
    7/13/2015 2:43 PM

    @Simon While I appreciate the reply and faith you have that the bulb will essentially outlive the product, what is the warranty, is it 6 years? What if it is the thing that dies first, can it be replaced without having to buy a whole new unit? Also I may have missed it, but what is the wavelength of the lamp?

  • Simon
    Simon – Special Guest
    7/13/2015 2:59 PM

    Hi Kimberly - the frequency of the lamp is 254 nanometers which is the pathogen killing frequency.

  • Simon
    Simon – Special Guest
    7/13/2015 3:00 PM

    Standard warranty for the entire product is one year however If you were to experience a bulb failure through normal usage, we would be happy to replace your system.

  • robert
    robert
    7/13/2015 2:27 PM

    Similar to Lynn, I would like to know how often the base of the device must be replaced? The entire base, not just the bulb?

  • Simon
    Simon – Special Guest
    7/13/2015 2:33 PM

    Hi Robert - hopefully the answer above will answer your question. Please let me know if you need anything else.

  • Simon
    Simon – Special Guest
    7/13/2015 2:39 PM

    Also I'd like to add Because of our experience with the bulb, we decided to not make it field replaceable as this would add size to the system. If you were to experience a bulb failure through normal usage, we would be happy to replace your system.

  • Traci
    Traci
    7/13/2015 4:51 PM

    I really like the concept, design, and solution the TAO Aura Clean System offers - a true work of art!

    While there is not currently similar solution on the market, the price is pretty steep. Maybe someday -- but for now, I will admire from afar.

    Great looking product!

  • Simon
    Simon – Special Guest
    7/13/2015 5:16 PM

    Thanks Traci - much appreciate your good will. Hopefully we'll see you as an Aura Clean User one day.

  • Simon
    Simon – Special Guest
    7/13/2015 6:17 PM

    Thanks all for your questions - Has been a great experience! All the best & Keep it Clean

  • Linda
    Linda
    7/13/2015 6:21 PM

    Any plans for a small sized brush head for a child?

  • Mike
    Mike – Grommet Team
    7/14/2015 11:50 AM

    Hi Linda, at this point, no. But it is certainly a possibility for the future. Stay tuned!

  • Carol
    Carol
    7/13/2015 10:04 PM

    About the cord. I read all the comments and found.... "powered using a small power brick with USB connector." Sorry, help an old woman. Explain the 'power brick with USB connector' just to make sure my understanding of a USB connector is what you are talking about. Thanks. Carol

  • Mike
    Mike – Grommet Team
    7/14/2015 9:41 AM

    Hi Carol, no problem! It's very similar to the charger you would get with a phone. There is a power brick with a wall adaptor and the usb connecter is what connects the wall adapter to Tao.

The launch day conversation has ended. Please direct further questions about this Grommet to our Community Experience Team.