TrackR Bravo
Coin-Sized Tracking Device
Grommet Launch Conversation
Grommet Launch Conversation
The launch day conversation has ended. Please direct further questions about this Grommet to our Community Experience Team.
TrackR Bravo
Coin-Sized Tracking Device

Smart Tracker

Grommet Launch Conversation
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Hello everyone! I'm proud to introduce TrackR bravo to The Grommet. I'd be happy to answer any questions you have!
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Oh man this looks useful. I wish you'd sell it in the UK :P
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Haha thanks, Rahat! Maybe if you mis-walk across the pond you can get it ;)
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How long does the battery last in the tracker?
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@Charles, about a year, according to the video, at about 24 seconds into it.
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Does the tracker work in the reverse as well? I tend to misplace my cellphone more often than my keys.
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Yes it does, Mary! All you need to do is press the button on the TrackR device and your phone will start ringing even if it is on silent!
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I have a question - can you add the software to 2 different phones to track it? My husband often loses his phone and keys - so would like to have on my phone to help, but would also like to have on his phone - so he can find his own keys.
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@Janeace Hi Janeace, at this time you can only use one phone to track a device.
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I ordered this device in June and it never shipped. They kept telling me it was in production. After close to 2 months, I was issued a refund. If you goggle this product, you'll see many other people had the same problem. If they don't say they have the item in stock, DON'T order it.
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Hi Bill, sorry to hear about your trouble. I can assure you we have TrackR Bravo in stock and will be shipping from our warehouse so you will have no problems!
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I too ordered devices that never shipped .....
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Hi Courtney, as I mentioned to Bill above, I'm sorry to hear about your trouble in receiving TrackR, but we have the in stock and ready to ship!
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What's the range in feet does cover. Like my car 60' away, or my keys in the bedroom 20' away.
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@Gerald
Did you ever get an answer about the range? I am wondering the same thing -
@Gerald Hi Gerald, the Bluetooth range of the TrackR is 100ft. Outside of the Bluetooth range you can use the Crowd GPS to help you locate your items.
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I have the TILE system now. However the noise that comes out of it is hard to hear. I am interested in finding out how loud the noise or alert sound is when using this device.
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@William Hi William, the TrackR rings at 75 decibels.
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Rhiannon, do you have or know of anything that would track with in a larger distance? like a mile or so?
Steve -
@Steve Hi Steve, currently we do not have a device that tracks within a larger distance. However, we do have the Crowd GPS feature for the TrackR, which can help you track your items in a larger difference by using our network of TrackR users.
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@Rhiannon
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I guess what Im looking for is something that can be attached or hidden inside something like say a camera and if it is stolen it then can be tracked to the person with the sticky fingers.
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Hi Steve, it might be able to be attached to a camera, but as Rhiannon said, there is a limit to the distance of the tracking. That is where the Crowd GPS feature would come in handy to catch the culprit red-handed.
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I bought the Tile but the range is only about 100 feet. I want to be able to track my dog when he takes off. Invent that and it'll sell!
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@Gina Hi Gina, the Bluetooth range for TrackR is only 100ft, however we do have the worlds largest Crowd GPS network that can help you locate items outside of the Bluetooth range!
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@Rhiannon is there a way to know how much coverage an area has for Crowd GPS? Like a map or by town?
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@Robyn you can see coverage map here
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how much power does this apt. take? Is this a big battery drain in your cell phone?
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@gene Hi Gene, the TrackR app uses under 5% of your daily battery.
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If I purchase the 3 pack, can each unit be linked with other family members' phones?
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@Kimberly Hi Kimberly, yes each TrackR device can be linked separately.
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@Rhiannon Digit!
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Are these weatherproof?
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@Alyce Hi Alyce, the device is not recommended for outdoor use.
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Does this work with a Windows phone?
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@Britt Hi Britt, at this time the TrackR app is only compatible with Apple and Android phones.
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Any chance you will make one small enough to attach to a pair of eye glasses? Would be perfect solution!
Carmen -
@carmen Hi Carmen, thanks for the feedback we will keep it in mind for the future!
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Would this work with an iPad or does it have to be a phone?
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@Nancy Hi Nancy, the TrackR app works with iPad 3rd generation & later and iPad mini & later.
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Love it except you need to add something to the search function while out of blue-tooth range.
It would nice if every maker of this type of unit use the same locating service so when you do lose something; that the other brands out there will also be able to notify you if their near your lost item. That way everyone benefits from the service.
Again, love it. -
Hi Gregg, the happy medium of what you're looking for is the Crowd GPS feature which will use the bluetooth (blueteeth?) of other TrackR Bravo users to track down your item when you are out of range.
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Hi, I was an early adopter of the TrackR.
What I've found is the reverse use, finding a phone, puts me almost right on top of the phone. I mean a few feet.
I like the idea but this is not a distance that really helps necessarily.
I went to a competitor device and found it more useful..
Has this distance problem been resolved since the launch? -
@Rob
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Hi Rob, we are constantly upgrading the software in the devices and the app to improve the distance and quality of the devices.
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@Rhiannon I get these how? Thanks.
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By clicking on one of the orange "buy" options underneath the video, Rob!
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@Mike I meant software updates.
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@Rob Software updates are delivered through the app
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I am an early adopter as well and I have had numerous connectivity issues. I use it to find my cats (that hide a lot) and connecting to the trackr is very spotty. I am on wifi in my house and it can take over 5 min. Very frustrating.
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@Kenneth Hi Kenneth, make sure that you are using your Bluetooth to connect to the TrackR devices.
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@Kenneth we have also improved the Bluetooth connectivity in the device and the app.
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Could thid be used to track a missing dog if you put it on the collar?
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@Donna Hi Donna, TrackR's 100ft Bluetooth range and Crowd GPS is a great way to have some peace of mind and to help keep your dog safe!
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We thought of something identical to this, bravo for taking the idea to market. This is a definite must have. Just wait till I tell my wife (lol)!
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Bravo....nice one, Craig! :)
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Hi! Would you think this product could work for tracking outside items? Would it be able to witstand massive colds (in canada), thick ice or anyting similar?
Thanks! -
@Tommy Hi Tommy, the TrackR is not recommended for outdoor use.
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I would really like to order 2 - 3 packs but I live in Mexico. Do you ship to Baja California Sur? Thank you, Karen
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Hi Karen, thanks for the question. Unfortunately, we only ship inside the U.S. at this time.
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Kinda unsure about Bluetooth. Will TrackR work if my iPhone is connected to another Bluetooth device, like say, my Fitbit Surge watch? Thanks.
Pat -
@Patrick Hi Patrick, yes your TrackR will still work if you are using other Bluetooth devices.
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Is there a monthly fee?
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@Sandra Hi Sandra, there is no monthly fee! All you need to do is download the free TrackR app.
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Is there a monthly fee?
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Will this work on a Moto G phone?
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@Deb Hi Deb, TrackR is compatible with phones running Android 4.4 or later.
The launch day conversation has ended. Please direct further questions about this Grommet to our Community Experience Team.
Rhiannon
Hello everyone! I'm proud to introduce TrackR bravo to The Grommet. I'd be happy to answer any questions you have!
Rahat
9/17/2015 12:11 PMOh man this looks useful. I wish you'd sell it in the UK :P
Mike – Grommet Team
9/17/2015 12:14 PMHaha thanks, Rahat! Maybe if you mis-walk across the pond you can get it ;)
Charles
9/17/2015 12:16 PMHow long does the battery last in the tracker?
Philip
9/17/2015 12:19 PM@Charles, about a year, according to the video, at about 24 seconds into it.
Mary
9/17/2015 12:28 PMDoes the tracker work in the reverse as well? I tend to misplace my cellphone more often than my keys.
Mike – Grommet Team
9/17/2015 12:44 PMYes it does, Mary! All you need to do is press the button on the TrackR device and your phone will start ringing even if it is on silent!
Janeace
9/17/2015 12:29 PMI have a question - can you add the software to 2 different phones to track it? My husband often loses his phone and keys - so would like to have on my phone to help, but would also like to have on his phone - so he can find his own keys.
Rhiannon – Special Guest
9/17/2015 1:40 PM@Janeace Hi Janeace, at this time you can only use one phone to track a device.
Bill
9/17/2015 12:34 PMI ordered this device in June and it never shipped. They kept telling me it was in production. After close to 2 months, I was issued a refund. If you goggle this product, you'll see many other people had the same problem. If they don't say they have the item in stock, DON'T order it.
Mike – Grommet Team
9/17/2015 12:42 PMHi Bill, sorry to hear about your trouble. I can assure you we have TrackR Bravo in stock and will be shipping from our warehouse so you will have no problems!
Courtney
9/17/2015 12:40 PMI too ordered devices that never shipped .....
Mike – Grommet Team
9/17/2015 12:43 PMHi Courtney, as I mentioned to Bill above, I'm sorry to hear about your trouble in receiving TrackR, but we have the in stock and ready to ship!
Gerald
9/17/2015 12:42 PMWhat's the range in feet does cover. Like my car 60' away, or my keys in the bedroom 20' away.
Jennifer
9/17/2015 1:09 PM@Gerald
Did you ever get an answer about the range? I am wondering the same thing
Rhiannon – Special Guest
9/17/2015 1:18 PM@Gerald Hi Gerald, the Bluetooth range of the TrackR is 100ft. Outside of the Bluetooth range you can use the Crowd GPS to help you locate your items.
William
9/17/2015 12:49 PMI have the TILE system now. However the noise that comes out of it is hard to hear. I am interested in finding out how loud the noise or alert sound is when using this device.
Rhiannon – Special Guest
9/17/2015 1:20 PM@William Hi William, the TrackR rings at 75 decibels.
Steve
9/17/2015 12:58 PMRhiannon, do you have or know of anything that would track with in a larger distance? like a mile or so?
Steve
Rhiannon – Special Guest
9/17/2015 1:22 PM@Steve Hi Steve, currently we do not have a device that tracks within a larger distance. However, we do have the Crowd GPS feature for the TrackR, which can help you track your items in a larger difference by using our network of TrackR users.
Steve
9/17/2015 2:09 PM@Rhiannon
Steve
9/17/2015 2:12 PMI guess what Im looking for is something that can be attached or hidden inside something like say a camera and if it is stolen it then can be tracked to the person with the sticky fingers.
Mike – Grommet Team
9/17/2015 2:49 PMHi Steve, it might be able to be attached to a camera, but as Rhiannon said, there is a limit to the distance of the tracking. That is where the Crowd GPS feature would come in handy to catch the culprit red-handed.
Gina
9/17/2015 1:05 PMI bought the Tile but the range is only about 100 feet. I want to be able to track my dog when he takes off. Invent that and it'll sell!
Rhiannon – Special Guest
9/17/2015 1:24 PM@Gina Hi Gina, the Bluetooth range for TrackR is only 100ft, however we do have the worlds largest Crowd GPS network that can help you locate items outside of the Bluetooth range!
Robyn
9/17/2015 3:52 PM@Rhiannon is there a way to know how much coverage an area has for Crowd GPS? Like a map or by town?
Chris
9/17/2015 4:38 PM@Robyn you can see coverage map here

gene
9/17/2015 1:05 PMhow much power does this apt. take? Is this a big battery drain in your cell phone?
Rhiannon – Special Guest
9/17/2015 1:25 PM@gene Hi Gene, the TrackR app uses under 5% of your daily battery.
Kimberly
9/17/2015 1:16 PMIf I purchase the 3 pack, can each unit be linked with other family members' phones?
Rhiannon – Special Guest
9/17/2015 1:26 PM@Kimberly Hi Kimberly, yes each TrackR device can be linked separately.
Craig
9/17/2015 2:29 PM@Rhiannon Digit!
Alyce
9/17/2015 1:26 PMAre these weatherproof?
Rhiannon – Special Guest
9/17/2015 1:39 PM@Alyce Hi Alyce, the device is not recommended for outdoor use.
Britt
9/17/2015 1:31 PMDoes this work with a Windows phone?
Rhiannon – Special Guest
9/17/2015 1:34 PM@Britt Hi Britt, at this time the TrackR app is only compatible with Apple and Android phones.
carmen
9/17/2015 1:37 PMAny chance you will make one small enough to attach to a pair of eye glasses? Would be perfect solution!
Carmen
Rhiannon – Special Guest
9/17/2015 1:53 PM@carmen Hi Carmen, thanks for the feedback we will keep it in mind for the future!
Nancy
9/17/2015 1:39 PMWould this work with an iPad or does it have to be a phone?
Rhiannon – Special Guest
9/17/2015 1:42 PM@Nancy Hi Nancy, the TrackR app works with iPad 3rd generation & later and iPad mini & later.
Gregg
9/17/2015 1:46 PMLove it except you need to add something to the search function while out of blue-tooth range.
It would nice if every maker of this type of unit use the same locating service so when you do lose something; that the other brands out there will also be able to notify you if their near your lost item. That way everyone benefits from the service.
Again, love it.
Mike – Grommet Team
9/17/2015 2:51 PMHi Gregg, the happy medium of what you're looking for is the Crowd GPS feature which will use the bluetooth (blueteeth?) of other TrackR Bravo users to track down your item when you are out of range.
Rob
9/17/2015 1:50 PMHi, I was an early adopter of the TrackR.
What I've found is the reverse use, finding a phone, puts me almost right on top of the phone. I mean a few feet.
I like the idea but this is not a distance that really helps necessarily.
I went to a competitor device and found it more useful..
Has this distance problem been resolved since the launch?
Rhiannon – Special Guest
9/17/2015 1:53 PM@Rob
Rhiannon – Special Guest
9/17/2015 1:54 PMHi Rob, we are constantly upgrading the software in the devices and the app to improve the distance and quality of the devices.
Rob
9/17/2015 3:11 PM@Rhiannon I get these how? Thanks.
Mike – Grommet Team
9/17/2015 3:39 PMBy clicking on one of the orange "buy" options underneath the video, Rob!
Rob
9/17/2015 4:06 PM@Mike I meant software updates.
Chris
9/17/2015 4:40 PM@Rob Software updates are delivered through the app
Kenneth
9/17/2015 2:11 PMI am an early adopter as well and I have had numerous connectivity issues. I use it to find my cats (that hide a lot) and connecting to the trackr is very spotty. I am on wifi in my house and it can take over 5 min. Very frustrating.
Rhiannon – Special Guest
9/17/2015 2:19 PM@Kenneth Hi Kenneth, make sure that you are using your Bluetooth to connect to the TrackR devices.
Rhiannon – Special Guest
9/17/2015 5:37 PM@Kenneth we have also improved the Bluetooth connectivity in the device and the app.
Donna
9/17/2015 2:21 PMCould thid be used to track a missing dog if you put it on the collar?
Rhiannon – Special Guest
9/17/2015 2:50 PM@Donna Hi Donna, TrackR's 100ft Bluetooth range and Crowd GPS is a great way to have some peace of mind and to help keep your dog safe!
Craig
9/17/2015 2:28 PMWe thought of something identical to this, bravo for taking the idea to market. This is a definite must have. Just wait till I tell my wife (lol)!
Mike – Grommet Team
9/17/2015 3:40 PMBravo....nice one, Craig! :)
Tommy
9/17/2015 2:38 PMHi! Would you think this product could work for tracking outside items? Would it be able to witstand massive colds (in canada), thick ice or anyting similar?
Thanks!
Rhiannon – Special Guest
9/17/2015 2:50 PM@Tommy Hi Tommy, the TrackR is not recommended for outdoor use.
Karen
9/17/2015 5:50 PMI would really like to order 2 - 3 packs but I live in Mexico. Do you ship to Baja California Sur? Thank you, Karen
Mike – Grommet Team
9/18/2015 9:14 AMHi Karen, thanks for the question. Unfortunately, we only ship inside the U.S. at this time.
Patrick
9/17/2015 7:15 PMKinda unsure about Bluetooth. Will TrackR work if my iPhone is connected to another Bluetooth device, like say, my Fitbit Surge watch? Thanks.
Pat
Rhiannon – Special Guest
9/17/2015 7:38 PM@Patrick Hi Patrick, yes your TrackR will still work if you are using other Bluetooth devices.
Sandra
9/17/2015 7:25 PMIs there a monthly fee?
Rhiannon – Special Guest
9/17/2015 7:38 PM@Sandra Hi Sandra, there is no monthly fee! All you need to do is download the free TrackR app.
Sandra
9/17/2015 7:37 PMIs there a monthly fee?
Deb
9/17/2015 8:26 PMWill this work on a Moto G phone?
Rhiannon – Special Guest
9/17/2015 9:01 PM@Deb Hi Deb, TrackR is compatible with phones running Android 4.4 or later.